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Commercial Customer Service Representative
What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great Benefits and always assessing the marketplace" (in 142 reviews)
- "The pay is good the bs is consistant.Just be on your p's & q's ." (in 110 reviews)
- "Good Work life Balance and Salary." (in 77 reviews)
- "Great people and very clean place." (in 77 reviews)
- "The culture is great as we help our community and the company helps those across the nation when tragedy strikes." (in 56 reviews)
- "Poor management, and lack of structure." (in 44 reviews)
- "Certain managers were difficult to work with." (in 29 reviews)
- "Senior leadership only talks about sunshine and rainbows like they're dellusional." (in 28 reviews)
- "Supervisors are lazy." (in 26 reviews)
- "Ineffective communication" (in 12 reviews)
Ratings by Demographics
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Found 106 of over 1K reviews
Updated Sep 22, 2023
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Reviews about "manager"Return to all Reviews
- 2.0Feb 19, 2018Senior Manager IFormer Employee, more than 5 yearsColumbus, OH
The money, benefits, and parking.
They use calibration to rank associates. Terrible Sr Managers that are not reviewed and run their teams however they want too. You may get a good team and a good leader or you may get a terrible one that does whatever they want without accountability.13
- 5.0Aug 12, 2022Talent Branding InternFormer Intern, less than 1 year
I had such an amazing, rewarding intern experience at Bread Financial this summer. When interviewing for the position, the process was very smooth and my recruiter kept me updated regularly. Both my interviewers were engaged in our conversation and encouraging throughout the interview. I was able to ask questions and determine if this was a place I would want to work as well – it really felt like a two-way conversation to decide if there was a mutual fit. I received the job offer about 1 week after my interview which was super exciting and a quick turn-around. As I got ready to begin my new role, I received my box of computer equipment 2 days prior and it was fairly easy to set up. From my first day and through the first week, my manager was welcoming and set me up for introductions to others and time to work together. They allowed me time to get adjusted and ask questions – even helping me learn how to use Teams for daily communication! I had formal weekly one-on-one calls to track my project progress, but I also felt comfortable making quick calls or initiating chats with my manager to get guidance on the fly. My manager would often connect the dots for me and discuss the relationship between a project assignment to my academic program so I could best understand the application. We regularly discussed what I was hoping to get out of the internship program and was assigned projects related to my areas of interest / development. My manager made it easy for me to manage my daily assignments so I could practice managing my workload based on our mutual priorities. I was fortunate to be exposed to several areas of the business. My manager set up introductory calls so I could learn more about other roles within our HR Department and the Marketing Department. From a support perspective, I felt like my manager and I would prep for a project, do check-ins to ensure I was on the right track, reviewed my final work, then made final recommendations for enhancements, so I was able to produce a solid final work product. The leadership team is very flexible to taking on new projects and all the associates I interacted with truly had my best interest at heart. Since this was a remote internship, I enjoyed the work-life balance. I was able to take time off as needed for appointments and was even able to fit in taking an online summer class! From a company perspective, I found that communication was regular and transparent – especially in the weekly “In The Know” newsletters. My manager took the time to do some “intro to the workforce” training and covered information on how paychecks are handled, payroll deductions for benefits, selection of benefit options, and setting up retirement plans so I’m prepared for the real world, post-graduation. As part of the cohort Internship Program, there was a great schedule of activities and workshops planned to help me learn more about working in corporate America. I believe Bread Financial truly cares about associate (and intern) development and provides resources they need for success. I’m hopeful to return next summer for another Internship experience and will definitely consider joining the company after graduation!
Nothing! They are super transparent about their business operations.Bread Financial Response4mo
Thank you so much for sharing your internship experience in such great detail. This will certainly help future interns know what to expect!