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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great Benefits and fellow employees" (in 149 reviews)
- "The pay is good the bs is consistant.Just be on your p's & q's ." (in 98 reviews)
- "Great people and very clean place." (in 78 reviews)
- "Good Work life Balance and Salary." (in 77 reviews)
- "The culture is great as we help our community and the company helps those across the nation when tragedy strikes." (in 52 reviews)
- "Poor management, and lack of structure." (in 46 reviews)
- "Senior leadership only talks about sunshine and rainbows like they're dellusional." (in 31 reviews)
- "Certain managers were difficult to work with." (in 29 reviews)
- "bad supervisors, fire you if you miss work because of funeral" (in 25 reviews)
- "Finally one day upper management called our group in a room and let everyone go." (in 11 reviews)
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Reviews about "pay"Return to all Reviews
- 5.0Jul 7, 2021Data AnalystFormer EmployeeAustin, TX
Competetive pay with benefits is good
Annoying managment, that allways correcting youBread Financial Response3y
Thank you for taking the time to provide your feedback! We’re glad to hear you enjoyed our competitive pay and benefits.
- 2.0Feb 1, 2018Customer Care AdvocateCurrent Employee, more than 1 yearLenexa, KS
This is a great job for a single person with no kids or legit responsibilities. 76 hrs of pto every 6mths,non profit aide,little pep rallies etc, The pay is good the bs is consistant.Just be on your p's & q's .
but there is no job security on those phones.Any client could out right lie on you,or you could be implimenting a comany policy and they will penalize you for no finding a way to make a guest happy with info they provided! No sick leave,so if you fall unexpectantly ill pry you get FMLA other wse for every day you a out battling the flu,penuomia or diareah you risk loosing your job from thier point system AND they take that out of the aformentoned PTO! Two examples:a friend of mine works with me,was robbed at gunpont car stolen and had to call in-she recieved a point.A lead there was literally passed ut on the floor and had to get emergecy medical transport to the hospital they legit gave him a point.8
- 5.0Sep 26, 2016Collection SpecialistFormer Employee, more than 10 yearsWesterville, OH
When I first started at Alliance Data it was in the mid 90's and tattoos were not accepted in a professional atmosphere, but Alliance Data hired me and I thrived. The work was challenging but not difficult. Anyone who actually tried did well. I started in Auto Dial Collections and moved all the way to the Recovery Department. Alliance Data had a very competitive pay and salary but had an AMAZING bonus structure that was very generous. My supervisors and managers were all very personable and I had great coworkers, as well. The annual paid time off was very nice, too. The company went out of its way to make its employees feel welcome and appreciated by hosting very nice Holiday Parties, team outings and the monthly meetings where they handed out awards for productivity, attendance and other career milestones. The sky was the limit there because there was always an opportunity to advance or change positions. Alliance Data was a great experience and suggest that anyone willing to work and wanting fast career growth to apply.
Sometimes the incentive goals were a little high, but it was always worth it and never unattainable as long as you wanted to work.1
- 2.0Sep 29, 2022Account Protection SpecialistFormer Employee, more than 5 yearsWesterville, OH
they will work you so hard that you will develop many skills the job can be entertaining and has lots of different areas to build knowledge the roles are mostly fully remote you will occasionally run into a leader that cares PTO/Healthcare/401k and other benefits are decently competitive
the pay is bad and is definitely lagging behind the big banks and real tech companies. they are incredibly shady, I have so many stories to tell. there is little room for advancement because supervisors actively compete with their own employees. Read the reviews, people do not like their managers here. It's because they undercut you, make you feel worthless, belittle you, etc. Leaders try to make an example out of you if you make a single move they did not authorize even if you did it in the interest of the business. there is very little diversity in their leadership. Most supervisors from the call center up through corporate are non-diverse. They talk a big game but it's entirely talking. Show me where its actually reflected through representation.4Bread Financial Response12mo
We appreciate your feedback. Our goal is to be competitive in pay and benefits across all of the various markets in which we do business. We review our pay practices regularly in order to ensure we achieve that goal, and we are constantly evaluating new programs and practices that will enhance our ability to continue hiring and retaining the best people. Effective leadership is essential to our success as a business, we value our associates as we continue to grow and evolve. We take your concerns sincerely and will pass it along to the appropriate team.
- 5.0Feb 27, 2023Business AnalystFormer Employee, more than 1 yearBengaluru
Fulfilling. I looked forward to every day. People were friendly.
Pay increases were few and far betweenBread Financial Response7mo
Thanks for sharing that you enjoyed going to work every day -- that speaks volumes! We do our annual reviews each year and do our merit increases and bonus payouts on an annual basis with quick turn-around between end-of-year numbers and having those increases show up in your paycheck by February!
- 4.0Dec 2, 2022Customer Care RepresentativeCurrent Employee
Day 1 benefits, pay, and team culture
Maternity leave and Parental leave are severely lacking and outdated with only 6 weeks at 100% pay. All their competitors offer 18 to 20+ weeks at 100% pay. Only 6 weeks offered, after giving birth, is not competitive at all. We need lower bi-weekly premiums for the PPO plan and a much lower OOP maximum on all 3 plans offered - not competitive with their competitors. It’s a 2k OOP maximum for the PPO plans with competitors. All the OOP maximums are very high!!! 4K to 8k + for just employee is way too much! Extra sick day to 80 hours a year & a personal day to use to be comparable to what other banks offer. More vacation time and the option to buy an extra week. Other banks start their new employees at 3 weeks off for PTO and offer the option to buy a week at annual enrollment. Vision - Frames every 24 months, should be changed to every year to be competitive. All their competitors have a yearly frames allotment. Long term care insurance options should be offered. Child care $$$$ Child care plus program - Their competitors are offering employees a $250 to $275 monthly child care reimbursement, per child. A monthly contribution to employees student loans would be a nice benefit to offer. Another volunteer day. Other banks offer 16 hours of paid volunteer time.Bread Financial Response10mo
Thanks for your feedback on our benefits. We've shared your feedback with our Benefits Team leaders so they have visibility to your specific areas of concern. We are proud to offer Parental Leave to new parents (both mothers and fathers) for the purpose of bonding with a newborn, newly adopted child, or long-term foster care child in his or her legal custody. We've made lots of improvements to our benefit offerings this year, which includes introducing new benefits and expanding others to help our associates care for their total wellbeing and to help our company attract and retain top talent. FUN FACT: Bread Financial pays approximately 82% of the total cost of the associate's health insurance policy premium and only passes along 18% of the cost to the associate. That's a pretty good split in cost for the associate!
- 3.0Jun 1, 2021Customer Service RepresentativeCurrent Employee, more than 3 years
This company pays very well and has a lot of opportunities
Always adding more work without more payBread Financial Response3y
Thank you for taking the time to provide a review. We want our associates to know that their priorities are important to us and will take this feedback into consideration as we continue to evolve and grow.
- 3.0Aug 13, 2021Fraud InvestigatorCurrent Employee, more than 5 yearsColumbus, OH
Some pros of working for alliance data include Good work life balance and benefits and people
Some cons of working for alliance data include Hard to advance career; pay is not that great; high turnoverBread Financial Response3y
When our associates are happy, we’re happy! Thank you for taking the time to provide your feedback. We’re glad to hear you are enjoying our work life balance and benefits.
- 5.0Mar 27, 2023AnonymousFormer Employee, more than 3 years
Overall, my experience at Bread Financial was a positive one. For the following reasons I stayed for over 3 years and only left when I was handed an opportunity by a close friend that I would have been a fool to pass up: Management actually cares about their employees and treats everyone like a human being worthy of respect (it sounds like a small thing, but it makes a huge difference). The pay was great and raises more than kept up with the rate of inflation every year. My team was exceptional. I loved working with them and being surrounded by so many competent, intelligent people made me excited to work as part of a team. I experienced few interactions with customers that were anything less than pleasant. Most customers were incredibly polite, and any time I did have to deal with a rude customer I felt empowered to step away from the conversation at any point if they crossed a line.
There were few, if any, cons to working for this company. Like I said I only left because I was handed a once-in-a-lifetime opportunity and even the managers I didn’t have constant and direct contact with during my time there were happy for me.Bread Financial Response5mo
Thank you for sharing your incredible experience working with us! We're thrilled you were able to find an amazing next opportunity and wish you all the success! Working on a team with intelligent professionals really does make work feel like an exciting adventure you're sharing together! We do care passionately about our associates' health. Our award-winning, holistic well-being program aims to help you feel balanced, energized, and optimistic about your personal journey!