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Bread Financial

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Bread Financial

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Bread Financial Employee Reviews about "work from home"

Updated Jul 15, 2021

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Found 1,354 of over 1K reviews
4.4
86% Recommend to a Friend
Bread Financial President and CEO Ralph Andretta
95% Approve of CEO

Found 52 of over 1K reviews

4.4
86%
Recommend to a Friend
95%
Approve of CEO
Bread Financial President and CEO Ralph Andretta
Ralph Andretta
430 Ratings

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Commercial Customer Service Representative

What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Top Review Highlights by Sentiment

Pros
  • "Great Benefits and fellow employees(in 133 reviews)
  • "The pay is good the bs is consistant.Just be on your p's & q's .(in 96 reviews)
  • "Good Work life Balance and Salary.(in 78 reviews)
  • "Great people and very clean place.(in 78 reviews)
  • "The culture is great as we help our community and the company helps those across the nation when tragedy strikes.(in 51 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Bread Financial and is not affected by filters.

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Reviews about "work from home"

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52
  1. 1.0
    Current Employee

    Worst Leadership

    Sep 18, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work From Home is an option

    Cons

    Don’t expect growth if you don’t have a god father

    1 person found this review helpful

    Bread Financial Response

    We are sorry to hear about your experience. We take growth and development very seriously and know it's important to our Associates, which is why we've created programs like the Apprentice program, stretch and GIG assignments, and why we fill a significant number of our positions with internal Associates. We encourage you to have a discussion with your leader and/or HR Partner about your career ambitions so Bread Financial can help you meet your goals.

  2. 3.0
    Former Employee

    Toxic work environment

    Feb 7, 2023 - Campaign Manager in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home full time

    Cons

    Toxic people and poor management. Departments don’t work well together

    Be the first to find this review helpful

    Bread Financial Response

    Well, we can appreciate you taking the time to write a review and sharing your experience. We hope your love of the work you do and working remotely outweighs some of the challenges you've experienced with team members and leadership. If you were a current associate, we would suggest you share your feedback in one of our ACT Surveys or speak with your HR Business Partner about concerns, but it seems like you've moved on. Best of luck!

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  4. 4.0
    Current Employee, more than 1 year

    Fortune 500 company yet small and growing

    Jun 22, 2021 - Marketing Performance Analyst in Bengaluru
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work culture Work life balance Adequate resources for work from home Work from home Premium policies

    Cons

    Outdated processes Corporate approach Repeated work Lack of smart people in team

    Continue reading
    1 person found this review helpful

    Bread Financial Response

    Mgr, Corp Affairs

    We are lucky to have you! Thanks for being a valued associate and for taking the time to provide feedback.

  5. 4.0
    Former Employee, more than 3 years

    Work from home

    Apr 20, 2021 - Senior Account Supervisor in Westminster, CO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Alliance Data pays the same wage whether you work from home or in the office.

    Cons

    Cliquish management can be frustrating to deal with.

    Continue reading
    Be the first to find this review helpful

    Bread Financial Response

    Mgr, Corp Affairs

    Thank you for taking the time to leave a review. We appreciate your feedback, and will pass it along to the appropriate team.

  6. 5.0
    Former Employee, more than 5 years

    Great WFH job

    Mar 6, 2023 - Anonymous in Draper, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I got my first WFH job with this company and I loved it so much I stayed for almost 5 years. If you’ve never worked from home before I highly recommend it. It’s truly a game changer, especially if you have a family or get social anxiety. BF offers a lot of WFH opportunities, which makes it a great company to work for if that’s something you’re prioritizing.

    Cons

    It can be difficult to find a good work life balance at first if you’re new to working from home. It takes some adjustment and there’s also other differences to consider (you spend a lot more time on the computer obviously) so just keep that in mind.

    Continue reading
    Be the first to find this review helpful

    Bread Financial Response

    That's a really great point and we appreciate you sharing that. We'll get that feedback over to our onboarding team as this could be an area for us to help our associates who are new to working remotely. We're glad you enjoyed it so much and that it was a fit for you (as it is for many of us!). Best of luck!

  7. 5.0
    Current Employee

    I am currently looking for something that I feel helps others

    Feb 13, 2023 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have amazing benefits and I can work from home.

    Cons

    I am constantly the bearer of bad news.

    Be the first to find this review helpful

    Bread Financial Response

    We can understand that working in banking is not all wonderful news delivered to customers and it takes real professionals to be able to maintain momentum and keep their head up while serving our customers. We're glad to hear you love working from home and that the benefits are exceeding your expectations! We've made a lot of enhancements rolled out in 2023 and we're glad they're landing with our associates!!

  8. 1.0
    Former Employee

    Fraud

    Sep 25, 2020 - Fraud Analyst 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home availability after 6 months

    Cons

    High call volume, and they do not communicate well

    Be the first to find this review helpful

    Bread Financial Response

    Sr. Coordinator, Public Affairs

    We take this feedback seriously, and are constantly striving to improve.

  9. 4.0
    Current Employee

    Remote work

    Nov 10, 2022 - Customer Service Representative in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home opportunities and supplies equipment!

    Cons

    Hiring process took over a month

    Be the first to find this review helpful

    Bread Financial Response

    Working from home is a great perk and having the technology to effectively do this critical for success!! We try to ensure that every new hire gets everything they need to be successful from a technology perspective from their first day. Depending on when you apply, when our next new hire date is, and how long your background check takes for completion can impact how long it takes to get to your first day. We try to be flexible and make it happen as quickly as possible for new associates who are ready to get started, while also giving people who need time to put in and work out their two week notice (we absolutely support the professional courtesy!) time to do so. We're glad to hear you're liking it so far!

  10. 3.0
    Former Employee, more than 8 years

    Customer Service Advocate

    Jul 10, 2018 - Customer Service Advocate in Lenexa, KS
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work at home program, Fair pay, nice co workers.

    Cons

    If you work from home your supervisor is in another state so no real connection is established. The customers are able to rate the call at the end ofbthe call. If you score bad at the end of the month you are written up and if it continues it will become a termination no matter how well you tried to help the customer. It will also affect getting a incentive bonus.

    Continue reading
    Be the first to find this review helpful
  11. 4.0
    Current Employee

    Above average compared to the competition.

    Aug 27, 2022 - Supervisor in Overland Park, KS
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home and schedule flexibility

    Cons

    No bonus structure for Supervisors

    Be the first to find this review helpful

    Bread Financial Response

    Our Associates are the foundation of our success, so we are thrilled to hear your positive feedback. Thank you for taking the time to provide a review! We agree that work-life balance is a great perk for many Associates!

Viewing 1 - 10 of 52 Reviews
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Company Updates

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Bread Financial

2 days ago

Our Bread Financial Summer Interns are Here! We are excited to share that our 2023 Summer Interns joined us last week and they're already getting ramped up! Our Internship Program gives college students the chance to explore and develop a variety of work experiences and skills. They will be with us for the next three (3) months and get the opportunity to work on real-world projects that are relevant to our business and their academic program! They get to collaborate with multiple teams to help them translate their academic experience to the professional world. We teach them about what it takes to be successful in our industry and they gain the skills necessary to begin their careers. They will be learning about time management, gaining consensus, overcoming challenges, preparing project updates, presenting to stakeholders, and more! The program is ideally suited to juniors and seniors enrolled in an undergraduate program and can be a first step to beginning a career with Bread Financial after graduation!
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Bread Financial

30 days ago

Culture
During the month of May, our Bread Financial Easton headquarters in Columbus, Ohio is shining a spotlight on Mental Health Awareness Month! Both of our campus buildings will be illuminated in green lighting from dusk to dawn in recognition of Mental Health Awareness Month. Green is the unofficial color of mental health awareness because it represents balance and harmony, which can help us to deal with mental anxiety and stress. For Mental Health Awareness Month, we're holding webinars to help our associates preserve their well-being by identifying symptoms of stress and anxiety (which aren’t always obvious) and providing tips for dealing with mental stress and anxiety and using emotional intelligence. To help associates manage their work-life balance, we have another webinar to educate associates on the family support benefits available to help them manage responsibilities, including Back-Up Care, Elder Care, Pet Care, and other support enhancements.
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Bread Financial Photos

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Bread Financial photo of: Inside our newly redesigned offices!
Bread Financial photo of: Bread Financial's office in the Easton area
Bread Financial photo of: A "coffee point" in the redesigned offices. Free snacks are in all break areas, which were moved to be in the center of each floor in the office redesign.
Bread Financial photo of: A different space for associates to meet or work.
Bread Financial photo of: An office space with the option for a high table or a sitting/standing desk with dividers.
Bread Financial photo of: An area in the office with a Microsoft Surface Hub, which can be used a variety of ways and moved all over the room.
Bread Financial photo of: Inside a pod where associates can sit with their computer and prop their feet up for heads down work.
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