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Brickman Employee Reviews about "good people"

Updated Jan 16, 2016

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Found 10 of over 202 reviews

2.5
36%
Recommend to a Friend
62%
Approve of CEO
Brickman Chief Executive Officer  Andrew Masterman (no image)
Andrew Masterman
2 Ratings
Pros
  • "Good benefits and Good experience to move on(in 10 reviews)

  • "Good people at the branch level(in 10 reviews)

  • Cons
  • "Long Hours sometimes from 5:30 AM to 6:00 P(in 11 reviews)

  • "No work life balance especially during snow season(in 9 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "good people"

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    1. 3.0
      Current Employee

      Division Snow Manager

      Oct 13, 2015 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Brickman is a solid company with good people. The higher you climb in the organization, the moret hey want to help you further your industry knowledge

      Cons

      Lots of moving part and just like any big company a decision can be made at the top to merge and chaos ensues. Lots of people switching positions and company procedures constantly changing

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      2 people found this review helpful
    2. 2.0
      Former Employee, more than 5 years

      Going in the wrong direction

      Jan 16, 2016 - Account Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people at the branch level. You get a company car, I phone, I pad and laptop if your in account management or higher

      Cons

      Poor wages, poor work life balance and quality of work is starting to get out of control. Instead of servicing the clients, upper management is more concerned with the hours reports and material spend, rather than the product they put out. They want you to do more with less and will cut corners (aka not provide contracted services) to hit profit goals. They are bringing in all kinds of corporate "big wigs" to become some sort of "academy company" but the people they hire are not familiar with the products or landscape industry, only competent at looking at spreadsheets. Everyone that used to work for Brickman or valley crest are being replaced by Aramark executives. I could go on and on with the cons as there are too many to list. Get out while you can and work for someone who cares about the products, employees and clients.

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      8 people found this review helpful
    3. 3.0
      Current Employee, less than 1 year

      Supervisor/Crew member

      May 28, 2015 - Anonymous Employee in Bonita Springs, Optional[FL]
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people, growing company. They were flexible with my schedule.

      Cons

      Too much work and not enough time to do it. Overworked and underpaid. Only benefits for salary positions.

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    4. 3.0
      Current Employee, more than 3 years

      Operations Manager

      Jul 5, 2014 - Operations Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Stable company, advancement opportunity, can transfer to other branches. Most Brickman employees are hard working good people!

      Cons

      Salary positions are not compensated for hours worked. 60 hr work week for 40 hrs pay. Cost of employee benefits too high. Health insurance $110 per week for family of 4. Goes up every year! Low pay makes it hard to retain employees.

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      3 people found this review helpful
    5. 2.0
      Former Employee, more than 1 year

      Senior management is running the company into the ground. Scapegoats are a hot commodity.

      Apr 11, 2014 - Area Manager in New Albany, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are some very good people who work at BFS, mostly at the lower levels. There's also a deli on the first floor of the building that has really good food.

      Cons

      There are some great people who work at the Brickman Facilities Solutions corporate office in New Albany, OH. Unfortunately for the organization, none of those people are in upper management. The company has great potential, but their business model consists of selling any contract the sales team can get their hands on regardless of whether the company can really service it or not, then blaming the operations team for failing to service the contract to the customer's often impossible expectations and getting off scot-free, only to repeat the process until enough contracts have been lost that a layoff is needed. Time and again the operations team is put in no-win situations where it is nearly impossible to do one's job, then the blame from the people who put the regional and area managers in those situations is quick to come. Of course it's the lower-level people who get laid off, not the senior management who caused the situation in the first place with their incompetence. There is no consistency or sense of direction from upper management. Many a time I watched in disbelief as two or more senior managers would discuss a procedure or policy and fail to come to a decision, leaving the area managers with no clear directive on how to handle a situation which resulted in many things falling through the cracks and never getting done. There are no standard operating procedures at BFS; area managers are usually forced to guess on what to do in all kinds of situations, which of course results in chaos. There is also nearly no hope of promotion within the company. Nearly all positions are filled from outside regardless of the qualifications of the people already working at the company. Not exactly a good message from senior management. During the summer slow season the work/life balance is decent to good depending on what accounts you're working as some customers are more demanding than others, but during winter throw your plans out the door because you're going to do nothing but work. Management does their best to ruthlessly exploit their salaried employees, with 12+ hour days in the office followed by several more hours of working at home being the norm and expectation for no extra compensation of any kind. Comp time is a running joke among the area managers as management occasionally talks about it when prompted but refuses to follow through. If you work really hard, they might send a cart around to give everyone a cookie or bring doughnuts in, but that's about it. Emails and phone calls are nearly continuous no matter the time of day, so don't bother trying to sleep because you're just going to get another phone call or high priority email with the next gigantic crisis in a few minutes. Senior management also has no backbone of any kind and refuses to stand up to customers who try to weasel their way out of their contract or make demands that are clearly impossible to meet. They simply pass the demands down to the area managers with a shrug and then conveniently blame them when the impossible cannot be done, setting the stage for justifying another layoff. Since management's goal seems to be the artificial inflation of the size of the company by selling any contract they can whether it's good business or not, giving support to the operations team is not a high priority. During my time at Brickman a contract was sold that our billing system was not built to handle, but the sales team sold it anyway and senior management made no attempt to modify the system so that both Brickman and our contractors out servicing the sites could be paid, creating mass chaos since no one could get paid for their work. Typically, blame was then placed on the operations team for not servicing the contract correctly. At the time I left the company which was two months into the contract, not a single contractor had been paid for their work because the system was still not working correctly. If you are a contractor looking to work for BFS, please save yourself the trouble and don't bother. Many area managers do their best but are often put in impossible situations and the contractors suffer. Ridiculous demands from customers and problems getting payments to contractors are constant issues that cannot be permanently solved due to the lack of support that the area managers get from upper management. Area managers are forced to use archaic systems and procedures that are often redundant or don't work much of the time, resulting in endless problems getting payments to the contractors. Upper management is also only too happy to acquiesce to the demands of customers to lower their price, resulting in pay cuts for contractors while the scope of their work is increased, especially on fixed fee contracts where some customers expect their sites to look like multi-million dollar mansions but will only pay for the basic landscape service that the contract states but upper management refuses to hold the customers to the contract. Many good contractors have been thoroughly screwed over by Brickman due to the awful management and inability of the area managers to fulfill to promises that they are forced to make. Hopefully this long post is helpful to someone who is looking to be an area manager and gives them a realistic idea of what working at the BFS corporate office is like. It is a high turnover, high-stress, thankless position with little probability of advancement and no hope of extra compensation for the huge number of hours you must put into the job just to keep your head above water. Wages are poor for the amount of work required and getting burned out is nearly guaranteed. Don't expect anything but hypocrisy, empty promises, cynical manipulation and petty politics from upper management. I would only recommend this job to someone I really hated so I could watch them suffer in sadistic amusement.

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      13 people found this review helpful
    6. 2.0
      Former Employee, more than 10 years

      Used to be great

      Mar 20, 2014 - Many in Many, LA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people in local branches

      Cons

      Corporate greed as consumed this once great company

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      4 people found this review helpful
    7. 3.0
      Current Employee, more than 5 years

      ok experience

      Feb 24, 2014 - Operations Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      benefits, company vehicle, work with good people

      Cons

      over worked, too many changes being made all at once

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      1 person found this review helpful
    8. 3.0
      Current Employee, more than 3 years

      Good place to work.

      Aug 7, 2013 - Account Manager in Media, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Change is good. Good people. Hard workers. Result driven. Quality work. Moving towards bringing decades of knowledge and processes up to the times.

      Cons

      Some good people have left. Change is hard. Not everyone is happy about the changes that are being made or completely clear as to what the changes will be. Rough economy hit the non essential services first...including landscaping.

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    9. 1.0
      Current Employee, more than 1 year

      Branch manager is a liar

      Apr 9, 2013 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some good people who work at field worker level.

      Cons

      Managers are taught by corporate to lie to employees, and they put it into over-drive. Long hours, low pay, no benefits unless you have knee pads and are willing to use them on a constant basis, back-stabbing, micro management...the list goes on and on and on.

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      4 people found this review helpful
    10. 2.0
      Former Employee, more than 5 years

      A JOB not a career!

      Feb 15, 2013 - Operations Manager in Phila, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good people to work with at Branch Level! Excellent exmark program, getting new mowers every 2 years.

      Cons

      This is a job not a career for 99% of everyone they hire. They will work you long hours as a salaried employee, and expect you to be grateful for having a job. For anyone with a college degree, this is a job not a career, unless you are buddies, or family members with someone in senior management. They will not tell you this but there are salary caps on positions, so if you start high on the cap, raises will be slim to none. I know of people who had not had a raise in over 5 years. You can work 20 hour days for this company and all you will here about is what you didn't get done.

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      4 people found this review helpful
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