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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Bad management and organization." (in 21 reviews)
- "I had two managers that knew absolutely nothing about what we did." (in 16 reviews)
- "No work life balance at all" (in 7 reviews)
- "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." (in 7 reviews)
- "Upper management found a loop hole and made our 6 day work week mandatory without overtime!" (in 5 reviews)
Ratings by Demographics
This rating reflects the overall rating of Bridgecrest and is not affected by filters.
- 5.0Nov 13, 2023Loan Servicing SpecialistCurrent EmployeeMesa, AZ
- Good pay - Benefits
- Inconsistent Workload - Hours are consistent but shift so routine is impossible unless choose an admin-based departmentBridgecrest Response2w
Thank you for sharing your experience as a Loan Servicing Specialist. It is great to hear that you are enjoying our perks and compensation package! The Bridgecrest family aims to create a balance that allows for routine while maintaining the flexibility required in certain roles. Your input is invaluable in helping us identify areas for improvement. Thank you again for taking the time to share your experience. We're delighted to have you as a part of our Bridgecrest family, and we wish you continued success and fulfillment in your role.
- 5.0Sep 29, 2023Data Entry SpecialistFormer Employee, more than 3 yearsMesa, AZ
Good benefits, consistent schedule, great growth opportunities.
Got laid of during covidBridgecrest Response3mo
Thank you for sharing your experience as a Data Entry Specialist. We're glad to hear you enjoyed our overall compensation and benefits package - we are proud to offer employees lots of perks and benefits in all categories of wellness! Establishing a healthy work-life balance is vital to keeping employees happy. Our mission is to create opportunities and improve lives for both our customers and our employees, and this comes in many different shapes and forms. Whether it be our tuition reimbursement program to assist our employees on their journey of higher education or our Leap Into Management course for new managers, we are always searching for ways to help our people grow. Thank you for sharing your experience, while we may have parted ways, we wish you all the best in your future endeavors!
- 5.0Sep 24, 2023Operations ManagerCurrent Employee, more than 8 yearsMesa, AZ
Opportunities and culture stand out among other employers!
The pay does not seem to compare to other opportunities on the market.Bridgecrest Response3mo
Thank you for sharing your experience as an Operations Manager! We are so happy to hear you are enjoying your time at Bridgecrest. It's our goal to provide a well-rounded experience to each of our employees including culture, perks and benefits, flexible schedules, and the list goes on. The Bridgecrest family of brands reviews our total compensation package on an annual basis to ensure we are keeping up with industry standards. Thank you again for taking the time to share your experience. We're delighted to have you as a part of our Bridgecrest family, and we wish you continued success and fulfillment in your role.
- 5.0FEATURED REVIEWSep 2, 2023Loan AdvisorFormer Employee, less than 1 yearMesa, AZ
Pay, benefits, hours, coworkers, managers
Nature of job, some of the guidelines, customersBridgecrest Response4mo
Thank you for sharing your experience as a Loan Advisor. We're so happy to hear you enjoyed our compensation & Benefits package. The Bridgecrest family takes great pride in our benefits package as we value our employees' overall wellbeing. We truly do care about and value our employees - they are the ones carrying out our mission statement of creating opportunities and improving lives every day! We understand that having a customer facing role can be challenging and we thank you for your dedication. Thank you for being a part of the Bridgecrest family, we appreciate your contributions to our organization, and we wish you the best in your future endeavors.
- 5.0Aug 7, 2023Human ResourcesCurrent EmployeeTempe, AZ
The organization has an employee centric focus and has done some new, innovative engagement and recognition to show the value of the teams.
Return to office over the last 18 months has been a focus to ensure connectivity and make the offices exciting for the onsite teams.Bridgecrest Response4mo
Thank you for sharing your experience as a Human Resource Professional. It's wonderful to hear you feel Bridgecrest places a strong emphasis on it's employees, by fostering an employee-centric approach. The implementation of innovative engagement and recognition strategies reflects our dedication to valuing and appreciating its teams, which attributes to a positive work culture. Thank you for being a part of the Bridgecrest family, we appreciate your contributions to our organization and sharing your experience, we wish you continued success in your role!
- 5.0Jul 18, 2023Loan AdvisorFormer Employee
Training, pay, bonus potential, the people I worked with
Work life balance was not the bestBridgecrest Response5mo
Thank you for sharing your experience as a Loan Advisor. We are delighted to hear that you loved working with us and that you found several positive aspects to highlight. At Bridgecrest, we believe in investing in our employees growth and ensuring they are fairly compensated for their hard work. In addition, we are glad you had a positive experience with the people you worked with. Building a collaborative team is important to us, and we are thrilled that you felt a strong connection with your colleagues. Thank you for being a part of the Bridgecrest family, we appreciate your contributions to our organization, and we wish you the best in your future endeavors.
- 5.0Jul 17, 2023Customer Relations SpecialistFormer Employee, more than 3 yearsMesa, AZ
Pay, Vacation, Management, Peers, opportunities
Nothing, It the best place to work, hands down.Bridgecrest Response5mo
Thank you for sharing your experience as a Customer Relations Specialist. We are thrilled to hear that you have had such a wonderful experience and that you appreciate the various aspects that make Bridgecrest a great place to work. Our commitment to providing competitive compensation, ample vacation time, and a supportive work environment is a top priority of ours. Your positive feedback about our management is greatly appreciated. We take pride in fostering a strong leadership team that guides and supports our employees in achieving their goals. Thank you for sharing your experience, while we may have parted ways, we wish you all the best in your future endeavors!
- 5.0Jul 13, 2023Loan AdvisorCurrent Employee, more than 3 yearsMesa, AZ
Work life balance Competitive pay Great benefits
There are no cons I can think ofBridgecrest Response5mo
Thank you for sharing your experience as a Loan Advisor. It's wonderful to hear that you find Bridgecrest to offer a strong work-life balance, competitive pay, and excellent benefits. We strive to create an environment where our employees can thrive both personally and professionally, and your feedback reassures us that we're on the right track. Thank you again for your positive review, and we look forward to your continued success with us.
- 5.0Mar 7, 2023Loan AdvisorCurrent EmployeeFort Worth, TX
Grew company to work for
Fast paste Little More pay More positive attitudeBridgecrest Response9mo
WOW! Thank you for sharing your experience as a Loan Advisor. This makes us SO happy to hear. Our Bridgecrest mission is to create opportunities and improve lives for both our customers and our employees, and this comes in many different shapes and forms. Due to the nature of our business, we do move at a fast pace and being comfortable with change is a necessity. We're glad to hear you're doing well and wish you the best in your continued success with us!
- 5.0Feb 8, 2023Loan AdvisorFormer Employee
The environment was fun. I loved my coworkers. The bonus can be consistent if you are motivated!
It would be nice to offer remote options for employees as many companies are offering this.Bridgecrest Response9mo
Wow - thank you for sharing your experience as a Loan Advisor. We are SO happy to hear you had such a great experience working with us! We strive to create an environment where employees look forward to coming into work, so we are happy to hear you loved your coworkers. We appreciate your feedback and wish you luck on your next endeavor.
Bridgecrest Reviews FAQs
Bridgecrest has an overall rating of 3.0 out of 5, based on over 335 reviews left anonymously by employees. 55% of employees would recommend working at Bridgecrest to a friend and 52% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
55% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bridgecrest 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.