Bridgecrest Reviews
55% would recommend to a friend
(326 total reviews)

Mary Leigh Phillips
61% approve of CEO
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- "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." (in 7 reviews)
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Found 326 of over 334 reviews
Updated Dec 3, 2023
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- 4.0Dec 3, 2023ManagerCurrent Employee, more than 8 yearsMesa, AZ
Pros
Invested in employees and opportunities for growth
Cons
Would like work from home
Bridgecrest Response2d
Thank you for sharing your experience as a Manager! We're delighted to hear that you appreciate our commitment to employee development and growth opportunities. The Bridgecrest family understands the importance of work-life balance, and your input regarding a desire for more work-from-home options is duly noted. We continuously strive to create an inclusive and flexible work environment. Thank you again for taking the time to share your experience. We're delighted to have you as a part of our Bridgecrest family, and we wish you continued success and fulfillment in your role.
- 5.0Nov 13, 2023Loan Servicing SpecialistCurrent EmployeeMesa, AZ
Pros
- Good pay - Benefits
Cons
- Inconsistent Workload - Hours are consistent but shift so routine is impossible unless choose an admin-based department
Bridgecrest Response2w
Thank you for sharing your experience as a Loan Servicing Specialist. It is great to hear that you are enjoying our perks and compensation package! The Bridgecrest family aims to create a balance that allows for routine while maintaining the flexibility required in certain roles. Your input is invaluable in helping us identify areas for improvement. Thank you again for taking the time to share your experience. We're delighted to have you as a part of our Bridgecrest family, and we wish you continued success and fulfillment in your role.
- 3.0Nov 2, 2023Loan AdvisorFormer Employee, more than 1 yearMesa, AZ
Pros
Good environment & people that make the atmosphere fun
Cons
You are on a phone talking to angry people all day
Bridgecrest Response5w
Thank you for sharing your experience as a Loan Advisor. We appreciate your positive feedback about our work environment and the fun atmosphere. It's also great to know that you enjoy your colleagues! We understand that dealing with upset customers on the phone can be challenging. Your dedication to handling these situations is crucial, and we appreciate your efforts in maintaining a positive atmosphere. Thank you for being a part of the Bridgecrest family, we appreciate your contributions to our organization, and we wish you the best in your future endeavors.
- 4.0Oct 31, 2023Loan OfficerFormer EmployeeMesa, AZ
Pros
Job was easy to do as long as you show up
Cons
Customers could sometimes be mean
Bridgecrest Response2mo
Thank you for sharing your experience as a Loan Officer. It is great to hear you find Bridgecrest to be a Good place to work. We understand that having a customer facing role can be challenging at times and we thank you for your dedication. Thank you for being a part of the Bridgecrest family, we appreciate your contributions to our organization, and we wish you the best in your future endeavors.
- 2.0Oct 3, 2023Customer Relations SpecialistFormer Employee
Pros
Ability to shift through roles with ease. Managers provide feedback confidently and comfortably.
Cons
Managers can also be inconsistent with their leadership. There can be preferential treatment, micromanagement, serious issues overlooked in lieu of others.
Bridgecrest Response3mo
Thank you for sharing your experience as a Customer Relations Specialist. It's great to hear that you appreciate the flexibility in shifting through roles and that managers provide feedback confidently. The Bridgecrest family strives to foster a dynamic and supportive work environment where employees can grow and excel. We expect all our employees, including management, to uphold our values and treat everyone equally and with respect, we're sorry to hear that was not your experience. While we may have parted ways, we wish you the best in your future position!
- 5.0Sep 29, 2023Data Entry SpecialistFormer Employee, more than 3 yearsMesa, AZ
Pros
Good benefits, consistent schedule, great growth opportunities.
Cons
Got laid of during covid
Bridgecrest Response3mo
Thank you for sharing your experience as a Data Entry Specialist. We're glad to hear you enjoyed our overall compensation and benefits package - we are proud to offer employees lots of perks and benefits in all categories of wellness! Establishing a healthy work-life balance is vital to keeping employees happy. Our mission is to create opportunities and improve lives for both our customers and our employees, and this comes in many different shapes and forms. Whether it be our tuition reimbursement program to assist our employees on their journey of higher education or our Leap Into Management course for new managers, we are always searching for ways to help our people grow. Thank you for sharing your experience, while we may have parted ways, we wish you all the best in your future endeavors!
- 5.0Sep 24, 2023Operations ManagerCurrent Employee, more than 8 yearsMesa, AZ
Pros
Opportunities and culture stand out among other employers!
Cons
The pay does not seem to compare to other opportunities on the market.
Bridgecrest Response3mo
Thank you for sharing your experience as an Operations Manager! We are so happy to hear you are enjoying your time at Bridgecrest. It's our goal to provide a well-rounded experience to each of our employees including culture, perks and benefits, flexible schedules, and the list goes on. The Bridgecrest family of brands reviews our total compensation package on an annual basis to ensure we are keeping up with industry standards. Thank you again for taking the time to share your experience. We're delighted to have you as a part of our Bridgecrest family, and we wish you continued success and fulfillment in your role.
- 5.0FEATURED REVIEWSep 2, 2023Loan AdvisorFormer Employee, less than 1 yearMesa, AZ
Pros
Pay, benefits, hours, coworkers, managers
Cons
Nature of job, some of the guidelines, customers
Bridgecrest Response3mo
Thank you for sharing your experience as a Loan Advisor. We're so happy to hear you enjoyed our compensation & Benefits package. The Bridgecrest family takes great pride in our benefits package as we value our employees' overall wellbeing. We truly do care about and value our employees - they are the ones carrying out our mission statement of creating opportunities and improving lives every day! We understand that having a customer facing role can be challenging and we thank you for your dedication. Thank you for being a part of the Bridgecrest family, we appreciate your contributions to our organization, and we wish you the best in your future endeavors.
- 2.0Aug 28, 2023Loan AdvisorFormer Employee, less than 1 yearMesa, AZ
Pros
Benefits, Salary, Co-workers, Covered Parking
Cons
Strict micromanaging, unrealistic workload, sometimes lousy tech equipment
Bridgecrest Response4mo
Thank you for sharing your experience as a Loan Advisor. We're so happy to hear you enjoyed our compensation & Benefits package. The Bridgecrest family takes great pride in our benefits package as we value our employees' overall wellbeing. We truly do care about and value our employees - they are the ones carrying out our mission statement of creating opportunities and improving lives every day! With that being said, we do expect all our employees, including management, to uphold our values and treat everyone with respect. We're sorry to hear that was not your experience. Although we may have parted ways, we wish you the best in your next endeavor!
- 1.0Aug 16, 2023Loan AdvisorFormer Employee, more than 3 years
Pros
There is not one pro about this corrupt company
Cons
Take 10-15 minutes and think about the worst possible job. Multiply that by 3million and that’s what it’s like to work at Bridgecrest.
Bridgecrest Response4mo
Thank you for sharing your perspective as an employee of more than 4 years. As a company that values internal promotions, we're glad to see you've stayed with us for quite some time! We want to assure you that we do not take these situations lightly. Bridgecrest was founded with the intention of creating opportunities and improving lives for both our customers and employees. We're sorry to hear you are feeling as though we are not aligned with that. Through everything we do to foster community and culture, our intention is to create a positive work environment for our employees. Unfortunately, we are unable to change your experience while working with us, but we hope this insight helps improve your outlook of our business.
Bridgecrest Reviews FAQs
Bridgecrest has an overall rating of 3.0 out of 5, based on over 334 reviews left anonymously by employees. 55% of employees would recommend working at Bridgecrest to a friend and 52% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.
55% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bridgecrest 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Bridgecrest to be management, career development, benefits and the cons to be senior leadership .