Bridgeline Digital Reviews | Glassdoor

Bridgeline Digital Reviews

Updated January 16, 2018
92 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Ari Kahn
3 Ratings

92 Employee Reviews

Sort: PopularRatingDate

Pros
  • They have built a great work environment and culture that makes coming to work a enjoyable (in 8 reviews)

  • A great product in iAPPS that is constantly being worked on by Research and Development to be improved (in 7 reviews)

Cons
  • What I can say is what many others do - the work/life balance has been historically difficult (in 8 reviews)

  • They lie lie lie and make empty promises to employees and customers alike (in 3 reviews)

More Pros and Cons

  1. Helpful (2)

    "Things are looking up!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Executive in Chicago, IL
    Current Employee - Business Development Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgeline Digital full-time (More than 8 years)

    Pros

    CEO is the perfect combination of technical expertise and enthusiastic relationship building. We are adding quality people like never before and the upgrade in talent is delivering positive results. Innovation is welcome and rewarded in all areas of the company.

    Cons

    No real cons, when we find something wrong, we fix it.


  2. "Can't stop sliding down that hill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bridgeline Digital full-time

    Pros

    There were some genuinely nice and talented people who worked there, and they had some very large and impressive clients.

    Cons

    There were three big negatives that I noticed during my time at BL.

    First, towards the end of my tenure there, the they seemed unable to sell any custom engagements (high revenue sites that the company was built to sell, and that made working there worth while) , relying simply on their quick to market, low budget, templated sites (which required very little developer involvement or skill). Despite only selling a few of these extremely low revenue sites and nothing more, they were constantly telling employees that they were focusing on larger custom engagements, and that these small sites were meant to fill the gap in between the larger projects. But they never actually managed to sell them, focusing only on past sales. I think this was mostly because they had very few referable clients (by the end of most engagements the clients were extremely unhappy being promised one thing and given another).

    The second big issue was the environment. It was steadily becoming more toxic with each passing day - it seemed no one approved of the direction of the company and everyone was always discussing their distaste for higher up decision making. It was very difficult to feel confident in your employer when you hear that all day every day.

    The third issue was both the result of the first two, and a mechanism to make the first two issues worse. They were loosing all of their talent very quickly. Many of the best people who worked there all decided that it was time to jump ship very quickly. This spawned even more doubt in the company and caused others to decide to leave as well, rather than try to stick it out.

    Advice to Management

    Listen to the people in your company about what needs to change and change it immediately.

    Stop hiding the facts from your employees - they can see that your are bluffing. It does nothing to improve morale and only makes you seem less credible.

    Do something to show your people that you care and appreciate all the extra effort they are putting in in order to cover up the holes created by the people who left.

  3. "Nice company to work with"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgeline Digital full-time

    Pros

    Had a good product, good leadership and hard working staff

    Cons

    It is in a very competitive industry, so need to stay on top of the game.


  4. Helpful (1)

    "All the negatives of a start-up, no positives."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Bridgeline Digital full-time

    Pros

    Their web product is a good idea

    Cons

    Work-Life Balance was non-existent. Working hours were extended business hours plus many nights (10pm-2am) supporting and testing go-lives and updates.
    Management support was non-existent.
    Decision makers holding no accountability with clients.
    Resources promised being pulled routinely.
    Start-up mentality with little of the benefits
    Unhealthy workplace


  5. Helpful (1)

    "Great Working Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Burlington, MA
    Former Employee - Finance in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bridgeline Digital full-time (More than 3 years)

    Pros

    -Great Team
    -Leadership is very helpful
    -Executives are down to earth and great bosses
    -Smaller feel which provides greater opportunity to learn
    -Everyone is kind and welcoming
    -Nerf-gun battles were the best (fun corporate culture)
    -Your hard work is noticed and well-respected
    -Perfect for entry level employees looking to gain exposure
    -Great for long term employees to find a "work home", travel (if you want), and job security
    -GREAT product
    -Good future outlook

    Cons

    -Not many today; mostly that it is a smaller company but I enjoyed that because it gave me many opportunities to learn and gain greater responsibility that I would never have had in a bigger company
    -It did go through a rough period due to poor management, but the new management team is wonderful and genuinely cares about their employees and customers. They are making sure the company is heading in the direction it should be!

    Advice to Management

    Keep working hard and take the time to hire motivated people who care.


  6. Helpful (4)

    "Sliding downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bridgeline Digital full-time

    Pros

    There were some great people, but it never entirely jelled

    Cons

    Toxic atmosphere. The former CEO was an abusive bully who really didn't understand what clients needed.

    Advice to Management

    They finally got rid of the CEO, but it was too late. BL had a great chance to really shine in the web CMS market and could never quite make it.


  7. Helpful (1)

    "Great Co-Workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Marketing in Burlington, MA
    Former Employee - Digital Marketing in Burlington, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bridgeline Digital full-time (More than a year)

    Pros

    Bridgeline has the amazing ability to hire the best of the best to work at their company - employees are hardworking, passionate and excellent mentors.

    Cons

    When I was working at Bridgeline there were many things left to be desired, the management lost sight of their employees a lot of the time, and the company hit a downward spiral for a while. I have heard that things have turned around & wish all current and future employees the best - the company has a great product and the employees are incredibly hard working.

    Advice to Management

    Listen to your team members.

  8. Helpful (1)

    "Great company with a lot of upside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Lead in Chicago, IL
    Current Employee - Technical Lead in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgeline Digital full-time (More than 8 years)

    Pros

    Bridgeline has a strong product offering for digital engagement and marketing automation. Developers are encouraged to stay current with .NET and surrounding web technologies which helps them build a solid technical profile.

    Cons

    At Bridgeline you are awarded by taking initiative and is not always a good fit for those without a technical mindset.


  9. "Good place to work hard and succeed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgeline Digital full-time

    Pros

    Bridgeline is a great place to work. A few things about you to be able to succeed:
    be autonomous
    learn the product
    ask questions
    hustle
    management has a clear vision of where to take the company

    Cons

    cons are pretty limited. pay is good. vacation policy is good. travel is good. people are good. culture is slightly lacking, but not bad. the work/life balance is good.

    Advice to Management

    management shifted recently this year, and everythign the new CEO has done has been for the best. keep it up.


  10. Helpful (2)

    "Exciting Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgeline Digital full-time (Less than a year)

    Pros

    Bridgeline is like working at a startup that has the resources of a mature company. We are innovating new products and expanding our customer base, but we are doing this based on a solid and mature foundation.

    Cons

    The company has offices in several cities so you are not always face to face with your colleagues.

    Advice to Management

    As we grow be careful to maintain the entrepreneurial culture.


Showing 92 of 92 reviews
Reset Filters