Bridgepoint Education Reviews | Glassdoor

Bridgepoint Education Reviews

Updated December 2, 2018
343 reviews

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3.3
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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
216 Ratings

Employee Reviews

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Pros
  • "Great people, environment, good benefits" (in 27 reviews)

  • "They hire great people in all departments" (in 20 reviews)

Cons
  • "What upper management doesn't realize is that advisors aren't happy with the direction of the company" (in 13 reviews)

  • "A small percentage of colleagues should be let go based on how they are not team players and throw people under the bus" (in 8 reviews)

More Pros and Cons

  1. "Great place that values you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Education Partnerships Representative
    Current Employee - Education Partnerships Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bridgepoint Education full-time (Less than a year)

    Pros

    Working from home is a blessing, my position is 50% travel, and as long as you are hitting your numbers you are very valued. If you are not hitting your numbers, management heavily helps you get there. They are not to be relied on, but there in a pinch because they want you to succeed.

    90% of my interactions with colleagues have been positive experiences. Very friendly and good at their job. (Like I said... 90%!!)

    Cons

    A small percentage of colleagues should be let go based on how they are not team players and throw people under the bus. But nothing insanely major has happened, so there’s no push to fire them if they are not underperforming.

    Advice to Management

    None! Thank you for everything you do!

    Bridgepoint Education Response

    Dec 3, 2018 – VP, Talent, HR Ops, & Total Rewards

    Thank you for the feedback, and for what you do to connect employers to our education solutions, so that their employees can continue to grow! If there are any specific items or ideas that will help... More


  2. "Great People to Work With"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Academic Advisor in Clinton, IA
    Current Employee - Academic Advisor in Clinton, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgepoint Education full-time (More than a year)

    Pros

    Pay and benefits are good. The administration wants the company to be a "Great Place to Work." My coworkers were awesome. Activities are held during the workday to promote morale and team building. Most managers were very supportive and encouraging.

    Cons

    Caseload of students continued to increase when advisors at other locations resigned. Expectations were (at times) unreasonable for the hours that were allowed. Definitely a difference in skill and expectation levels across the Student Services departments.

    Advice to Management

    Stand up for the values of the company as well as the needs of your employees. You have great people working for you. Don't continue to overburden them or they will start to leave.

    Bridgepoint Education Response

    Dec 3, 2018 – VP, Talent, HR Ops, & Total Rewards

    Thank you for your feedback and your 1+ years of service to our students! When people ask me what I love the most about working at BPE, I always say the Purpose and the People. Let me know if there... More

  3. "Academic Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bridgepoint Education full-time (Less than a year)

    Pros

    Fun culture and neat people

    Cons

    Lack of opportunity to move forward

    Advice to Management

    Keep good people and advance them effectively.

    Bridgepoint Education Response

    Dec 3, 2018 – VP, Talent, HR Ops, & Total Rewards

    Thank you for your feedback and your continued service to our students! If there is anything I can do to make it better, please let me know. philip.dana@bpiedu.com


  4. Helpful (2)

    "Disappointing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Bridgepoint Education full-time (Less than a year)

    Pros

    Learn about current technology, corporate benefits, location, ability to sometimes work from home

    Cons

    This was the worst employment experience of my life and 30-year career. This company doesn't demonstrate a commitment to quality. Beware of the positive spin they put on every story. Many supervisors have no accountability and are manipulative, underhanded and create a highly dysfunctional culture in order to benefit only themselves at your expense. Supervisors provide no training so you can't be set up for success. You might be angry much of time from just the sheer disrespect you'll feel on a daily basis and the lack of opportunities to grow your experience or implement any good ideas. Favoritism runs rampant for employees who suck up so many managers are promoted without qualifications and real world experience. There's a high turnover rate for staff and every day includes high drama and instability. There isn't any sense of trust among selfish coworkers and everyone works on a huge floor of anonymous cubicles. Save your sanity and find a workplace that genuinely values your skills, input and passion.

    Advice to Management

    More transparency and accountability is needed.

    Bridgepoint Education Response

    Dec 3, 2018 – VP, Talent, HR Ops, & Total Rewards

    Sorry to hear your short time with us was not a great experience. If you have specific examples of how we can improve, please connect with me. Even though our GPTW and NPS scores steadily improve... More


  5. "Enrollment Services Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgepoint Education full-time (More than 3 years)

    Pros

    supporting and guiding students. preparing them to achieve their academic and professional goals.

    Cons

    hitting quotas but that's any business

    Advice to Management

    pay us more

    Bridgepoint Education Response

    Nov 1, 2018 – VP, Talent, HR Ops, & Total Rewards

    Thank you for your feedback, and for your service to our students! Reach out to me if you would like to review your total rewards, to make sure you understand the ESPP, 401k, discounts, and your... More


  6. Helpful (3)

    "Enrollment Services Advisor III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Services Advisor III in San Diego, CA
    Former Employee - Enrollment Services Advisor III in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bridgepoint Education full-time (More than a year)

    Pros

    amazing pay and benefits. Culture can be amazing, co workers all bond together and support one another

    Cons

    managers and directors lead by intimidation; very tough sales position. Very little room for advancement with almost no support by managerial staff

    Bridgepoint Education Response

    Nov 1, 2018 – VP, Talent, HR Ops, & Total Rewards

    Thank you for the feedback and the 1+ years of service to our students. If you have specifics around how your management supported and developed you, that I can use to make the team better, please... More


  7. "Enrollment advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education full-time

    Pros

    Second family-like atmosphere. Busy makes the time fly by.

    Cons

    Not always the best feedback to make you want to work.

    Bridgepoint Education Response

    Nov 1, 2018 – VP, Talent, HR Ops, & Total Rewards

    Thank you for your feedback. I also feel like my team is like family, and honestly look forward to spending time with them. If I can help you get better feedback, or connect you to resources to... More

  8. Helpful (2)

    "Really need to improve how they implement change in the organization."

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Disapproves of CEO

    I have been working at Bridgepoint Education full-time

    Pros

    stability, pay is great for other locations outside of San Diego

    Cons

    The advisors are constantly overworked

    Bridgepoint Education Response

    Nov 1, 2018 – VP, Talent, HR Ops, & Total Rewards

    Thank you for the feedback. If you have specific thoughts around San Diego total rewards, or the capacity planning and workforce management within Operations, please reach out to me... More


  9. "Great Place"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education full-time

    Pros

    This is a great place to work for.

    Cons

    They used to have company picnics not anymore

    Bridgepoint Education Response

    Nov 1, 2018 – VP, Talent, HR Ops, & Total Rewards

    Thank you for the feedback. Even though we shifted the company picnic dollars towards the night at the Padres game in SD and other similar events at the other sites, we'll continue to listen to the... More


  10. Helpful (2)

    "Enrollment Services Advisor II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bridgepoint Education full-time

    Pros

    They offer a very impressive discount for employees to enroll in a program to further their education and earn another degree.

    Cons

    Extremely high rate of turnover. It seemed that they were more interested in firing employees and hiring new ones in order to continuously be paying employees the minimum rate possible.

    Advice to Management

    Be straight forward and honest with employees, especially new hires. Give them the best chance to succeed there. Be transparent and give your team the tools and information to make themselves valuable and irreplaceable to the company. This would help with morale, and Bridgepoint needs a lot of help with morale.

    Bridgepoint Education Response

    Nov 1, 2018 – VP, Talent, HR Ops, & Total Rewards

    Thank you for the feedback and for your continued service to our students. If you would like to learn more about your total rewards and how well they stack against the market, our competitors, and... More