Bridgepoint Education Reviews | Glassdoor

Bridgepoint Education Reviews

Updated December 6, 2017
67 reviews

Filter

Filter


4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
36 Ratings

67 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • What upper management doesn't realize is that advisors aren't happy with the direction of the company (in 13 reviews)

  • People are cleaning the wrong house by letting lower level people go, and they seem afraid to let go of Directors and VPs in the Admissions group (in 6 reviews)

More Pros and Cons

  1. Helpful (2)

    "Fun place to work but not to begin a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Advisor in San Diego, CA
    Current Employee - Financial Services Advisor in San Diego, CA

    Pros

    People are really friendly and supportive of each other. Management in the finance department also recognize work/life balance. There is also overtime available. There's also a huge emphasis on team support and teamwork. There are also company bonding events that management is insistent on keeping despite the increasing size of the company which is definitely great for company morale.

    Cons

    Salary and benefits are slightly below average. Your first year there, you only receive one week of vacation and one week of sick days. It's a bit disorganized because of its rapid growth. It is a for profit university so it operates solely on the basis of numbers. I don't like that education is being sold in this way for a profit. The quality of the education and students are definitely forsaken for recruiting as many students as possible regardless of how unsuitable prospective students were to enter college. A large percentage of students should have been advised to take remedial classes before enrolling. Students who did not own computers or were mentally impaired were also recruited for online programs. Student recruitment did not seem to always be performed ethically.

    Advice to Management

    Because policies keep changing, it's difficult to give advice to students and members in other departments. The school needs to have a uniform set of policies and procedures available to all employees so that there is a document of authority to turn to. Often times, information is passed by word of mouth or by forwarding outdated emails which leads to confusion and misunderstanding between personnel and student.


  2. "Bridgepoint Education"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Advisor in San Diego, CA
    Current Employee - Enrollment Advisor in San Diego, CA
    Recommends
    No opinion of CEO

    Pros

    Bridgepoint is a young and growing company in which some people will achieve early advancement in their career. The organization as a whole offers a very appealing professional and collaborative culture. Many employees express pride in being part of a young organization with an entrepreneurial spirit that is also an emerging industry leader. Bridgepoint is an excellent place to start a career.

    Cons

    The Enrollment Department in particular is an incredibly competitive, often unnecessarily stressful environment. The culture in this department is performance driven with an unspoken "up or out" mentality. The company is also very growth oriented and favors it's sales force heavily over other departments. Employees in other departments often complain of having unrealistic workloads and a lack of resources. Many positions are underpaid for the educational and workload requirements expected.

    Advice to Management

    I think the executive leadership at Bridgepoint has proven that they know how to grow a young company. The future seems bright for this emerging industry leader. I would like to see the corporate officers place as much emphasis on the quality of what we do as an educational instituition as they have on what we do as a business.

  3. "Great growth opportunities but severe lack of communication between departments and lack of formalized processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Diego, CA
    Current Employee - Software Engineer in San Diego, CA
    Recommends
    No opinion of CEO

    Pros

    Lots of wonderful, smart people. The company has the resources of a large corporation, but is still growing. There many opportunities for those willing to step up. Pay is above average for San Diego. It's easy to make a name for yourself. It can be just a job, 9-5, or you can build a career here.

    Cons

    Poor communication between departments. Some technical groups are completely incompetent. If you know who to make friends with, it's easy to do your job, but there are difficult people in key positions

    Advice to Management

    Establish better communication and clear, precise goals. Better review of internal procedures to figure out what's needed and what's not.


  4. "Took some time getting used to the product and types of students...."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Counselor in San Diego, CA
    Current Employee - Admissions Counselor in San Diego, CA
    Recommends
    No opinion of CEO

    Pros

    If you are fresh out of college, it is a great place to work. Or.. if you are older and seeking some extra income for the family.. it is a great place to work. Since they did away with the matrix, the atmosphere has completely changed. It is a LOT of fun.. not kidding.. a ton of fun. We work hard but we play games, listen to loud musich, throw balls all around, and are caring on the phone with students and each other. Truly never worked in such a fun place where they want to make it fun for you.

    Cons

    If you have only B to B experience and are used to making money and having incentives for closing more deals.. it will be VERY frustrating. But if you really need a job, want to learn a new industry... and do not mind the pay.. it is a good place to work till you get a real job. The frustrating part is seeing kids on my team.. making 103K per year and are locked in at that rate. Crazy.. and so not worth it. Good for them though.

    Advice to Management

    I think they are doing a fine job. I really think you need to stop feeding floor and OAP unassigned to your vets as most of them sit on their rears and wait for hand outs. Give those to the performers of the month, make them work for their money as I see a lot of them getting lazy. So what if they performed for 1-3 yrs, now they are not and are just taking hand outs. I know this is true as I sit with them all day. Nuts and unfair.


  5. Helpful (2)

    "After Growing Pains, this company is finally "getting it""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bridgepoint Education full-time (More than a year)

    Pros

    Decent Pay, good benefits, opportunities for professional development and growth, community partnerships. This company does a great deal of community service projects as well as outreach to the San Diego community. Outside of the admissions department, there is a great sense of job satisfaction, and safety. OUside of Admissions you will find a very professional atmosphere, and an emphasis on developing talents and leadership. Very supportive of the military community.

    Cons

    a lot of turnover, constant change. The Admissions floors are a place that can be very tough. Management puts a lot of pressure on employees and lower management to perform. I have seen people with Masters degrees completely not satissfied, nor appreciated for their value. I can say that the culture is changing though. The company is moving away from overly-aggressive sales tactics. Now they're just aggressive. The company doesn't do an adequate job of addressing parking problems.

    Advice to Management

    Keep striving to develop a culture in the Admissions dept. that can support every employee. Everyone should feel proud to have this company on their resume, or facebook page. Continue to be involved in the community, and making the reputation of the brand a strong one. Make exceptions for students if you have to, especially if it means they won't feel ripped off.


  6. Helpful (1)

    "Great Company With Passion For Education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Denver, CO
    Current Employee - Senior Software Engineer in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bridgepoint Education full-time (More than a year)

    Pros

    Cutting edge technology, great employees and talented engineers. Management is not just another layer added for process but helpful and qualified.

    Cons

    Need a better plan for consistancy across state lines. Educational depth is lacking in that there are not technical competencies. Benefits are good but not stellar.

    Advice to Management

    On the software the side tech leads and managers are highly qualified and willing to work with team members of all walks to get things done without sacrificing quality.


  7. "HAPPY TO HAVE A JOB"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AR Specialist in San Diego, CA
    Current Employee - AR Specialist in San Diego, CA
    Recommends
    Positive Outlook

    I have been working at Bridgepoint Education full-time (More than 5 years)

    Pros

    You are guaranteed raise each year

    Cons

    They have no problems lowering your pay if you change positions. HR needs to be evaluated and replaced with competent staff with relative experience.

    Advice to Management

    Make it a standard practice to promote from within and start with members of your own team.

  8. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Service Administrator in San Diego, CA
    Current Employee - Student Service Administrator in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bridgepoint Education full-time (More than 3 years)

    Pros

    Great benefits, awesome co-workers, and willing to help.

    Cons

    A large company, sometimes can make you feel like a number


  9. Helpful (1)

    "It's been a great run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Diego, CA
    Current Employee - Director in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bridgepoint Education full-time (More than 5 years)

    Pros

    Great learning opportunity for me. The growth was incredible and sustained for a long period of time. I thoroughly enjoyed all the opportunities that were presented to me.

    Cons

    It's now a big corporation with some significant risk because of the accreditation status of Ashford University. The Admissions Counselor job is a rough one that is effectively a sales job with no incentive pay and a lot of turnover. The IT department has been behind for years. They just can't seem to stay up to pace with the business.

    Advice to Management

    Plan and communicate - that's where the opportunity is.


  10. "Pleasant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bridgepoint Education (More than a year)

    Pros

    it provides flexible work hours

    Cons

    The model they are using might take down turn


Showing 67 of 288 reviews
Reset Filters