Bridgepoint Education Reviews | Glassdoor

Bridgepoint Education Reviews

Updated March 13, 2017
61 reviews

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2.0
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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
41 Ratings

61 Employee Reviews

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Pros
Cons
  • The CEO really cares but is isolated from the reality of being on the front lines and only informed by people who are in upper management (in 12 reviews)

  • Ashford University is a FOR PROFIT school and employees are rated solely cased on number and how good a sales person you are (in 5 reviews)

More Pros and Cons

  1. Helpful (1)

    "They breed VPs like rabbits! Too many chiefs, not enough indians"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Advisor in Denver, CO
    Current Employee - Student Advisor in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bridgepoint Education full-time (More than 3 years)

    Pros

    They just announced that everyone in student services will get huge raises...and that not one person smiled when they heard the news
    Insurance is good
    Upper management attempts to understand what morale is by plying us with platitudes tempered with oblique threats

    Cons

    Stress and more stress with no thought behind how people feel about their job duties
    Job enlargement instead of enrichment
    Changing directions often because so few upper managers in the enterprise have a clue about how to promote online education
    People with bachelor degrees now make more money than others with masters, so everyone is suspicious of what is coming next and generally distrusting of everything

    Advice to Management

    Look in the lower ranks for people with skills and talent. Stop the cronyism and the clique mentality because it is incestuous for a company to see the majority of its employees as robots with no feelings who can be shoved around alternatively with threats during bad times and cupcakes when enrollments are high.


  2. Helpful (1)

    "Unorganized"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bridgepoint Education part-time

    Pros

    Small business, fun people to work with.

    Cons

    Disorganized management is hard to work with.


  3. Helpful (3)

    "Once was a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in San Diego, CA
    Current Employee - IT Director in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bridgepoint Education full-time (More than 3 years)

    Pros

    Work life balance and compensation are above average.

    Cons

    8 layoffs in 4 years with no signs of improving. Executive team seems to have no plan to save the company and continues to try and cut Their way to growth.


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  5. "Repeated layoffs and lack of a solid solution will doom them"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bridgepoint Education full-time (More than 3 years)

    Pros

    Nice atmosphere. For most positions, peers have input into the hiring process. Pay was excellent in IT. Most employees felt positive about helping students, especially veterans.

    Cons

    Layoffs almost twice a year for the last 4 years. Headcount seems to have already been reduced by 1/3 and more layoffs recently. Like other for profit colleges they are in a high risk business with lots of government oversight. Almost every new thing that has been tried, for example Denver Learning Institute, has failed.

    Advice to Management

    Everyone feels like they can be laid off next, especially as high level positions including VPs and managers have been let go. Define your plan in detail and offer to take the heat (pay cuts up to and including the CEO) for failure.


  6. "Bridgepoint still has some great people, but HR and Senior Leaders need to recognize them."

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education full-time

    Pros

    The people here are great.

    Cons

    It still seems like the c-level are somewhat elitist. We still have employees that have been promoted for political reasons and not for their skills and abilities.

    Advice to Management

    Identify great employees, promote them, and increase their salaries.


  7. "You're just a number"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Freelancer - Admissions Counselor I in San Diego, CA
    Former Freelancer - Admissions Counselor I in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bridgepoint Education (Less than a year)

    Pros

    Starting pay was great for an admissions rep

    Cons

    They don't value their employees. They hired over 400 hundred of us in the spring and asked us to give them a year to see if the company was a good fit, then laid all of us off the moment they were trying to get accreditation.

    Advice to Management

    Value your employees and they will become loyal representatives of your brand.


  8. Helpful (1)

    "Company has zero knowledge on Software development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nice campus, cool people and lots of parking.

    Cons

    awful management, awful development cycles, they literally don't care about the quality of their apps for the schools.


  9. Helpful (1)

    "Always a Roller Coaster Never a Merry-go-round"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Services Advisor in Denver, CO
    Former Employee - Enrollment Services Advisor in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bridgepoint Education (More than a year)

    Pros

    They train consistently and assign role models for mentorship. The culture there is actually pretty great concerning the work situation everyone goes through every day. Everyone is very uplifting and supportive. Lastly, there are actually some students who really appreciate all your help.

    Cons

    They set high unachievable goals and then micro manage the crap out of you. You can sit and make 300 outbound calls a day (because they want you to harass people 3-4 times a day) but you won't talk to anyone because their lead quality sucks. At the end of the day they make you feel guilty for not converting more leads disregarding the fact that you either spoke to a 65 yr old retired woman who just wanted to volunteer or a kid who is still in high school and just started researching colleges. Not only was the job miserable itself but I truly felt disposable as an employee. Always waiting to be fired for not reaching their unattainable goals.

    Advice to Management

    Treat your employees like more than just numbers.


  10. Helpful (2)

    "Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great people to work with on individual level. Majority of people are working towards becoming a great place to work. Management is mostly hands off. Great vacation and bankers holidays.

    Cons

    Buddy system has moved some into management that aren't qualified - good people leave for better pay or working circumstances which results in higher workloads of remaining workers. Management is so focused on making the company a "great place to work' for a survey that they skew statistics.

    Advice to Management

    Overall seems to be making progress - belt tightening is tough; Retention of talent should be a bigger concern. A profit sharing program might retain or motivate some employees.


  11. "Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Good work experience and benefits

    Cons

    Limited advancement opportunities; company has been downsizing for years.

    Advice to Management

    Retain good employees. They will leave and continue to leave for greener pastures



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