Bridgepoint Education Reviews | Glassdoor

Bridgepoint Education Reviews

Updated January 31, 2017
60 reviews

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60 Employee Reviews

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Pros
  • Good people; learn to use good tools; good benefits; comfortable job (in 21 reviews)

  • Great people to work with on individual level (in 13 reviews)

Cons
  • The CEO really cares but is isolated from the reality of being on the front lines and only informed by people who are in upper management (in 13 reviews)

  • Too many managers and directors (in 4 reviews)

More Pros and Cons

  1. "Lead Account Resolution Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Account Resolution Coordinator in San Diego, CA
    Current Employee - Lead Account Resolution Coordinator in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgepoint Education (More than 5 years)

    Pros

    overall experience working has been good.. lots of change and growing pains but the drive to push forward and achieve a goal as a whole from the employees is commendable

    Cons

    not enough pay for the amount of work you need to do. Sometimes management is not fully clear on what needs to be priority


  2. "BPI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A good group of people to work with with a lot of knowledge to share.

    Cons

    It can be a challenge to get resources allocated for specific projects. The communication between upper management and lower levels has also been difficult.

    Advice to Management

    The communication between upper management and lower levels has also been difficult.


  3. Helpful (2)

    "Moderate work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Counselor in San Diego, CA
    Former Employee - Enrollment Counselor in San Diego, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Company has a steady pay schedule, you do not have to worry about getting paid for the work you do. Benefits are good, they even offer free tuition to employees after 6 most of continued employment. They are health conscious and offer a gym and cafe that offers a healthy diet choice. Compensation is reasonable.

    Cons

    There is a high turn over rate. They are constantly cutting employees and hiring new groups. The policies are constantly changing. So don't get to comfortable with one way of doing things. All new hires have to start in a Enrollment Counseling based role. No matter how much prior experience or education you have.

    You are also maneuvered various times to other teams. They promote a team environment and team playing but the way they do it caused conflict within your own team. If you succeed you are placed in better performing teams, but until it happens you may be ostracized by your own team. It can be tedious and a stressful environment if you can't make your monthly quotas.

    Advice to Management

    Management should consider performance based bonuses. In team environments there should not be so much singling out so publicly. It causes to much conflict and stress on performance. Also hiring managers should consider other placement opportunities for new hires.


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  5. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people you work with are nice.

    Cons

    No real employee recognition or living wage unless you're in the inner circle of leaders


  6. "There are opportunities for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Bridgepoint Education full-time (More than 5 years)

    Pros

    I fortunately, work with great, dynamic people. I have found a mentor who supports me with guidance and encouragement. I have built relationships with people I can trust. I have been able to develop and strengthen professional and personal skills as well as earn a graduate degree through the employee benefits program.

    Cons

    There are constant organizational changes, very aggressive timelines, and the culture does not support work/life balance.

    Advice to Management

    Changes should be planned better. Please explain the reason for change and the plan of implementation.


  7. Helpful (2)

    "review"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education full-time

    Pros

    New leadership is making a difference. It feels like we are finally making common sense operational and financial decisions.

    Cons

    It is still an industry that is impacted heavily by regulation and outside influence which can make it a volatile workplace. You can't be too sure you will have a long future.

    Advice to Management

    Keep bringing in new leadership that has more experience running big companies. Get your operations in order so that we can stabilize.


  8. Helpful (3)

    "Honest Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Inquiry Coordinator in San Diego, CA
    Current Employee - Student Inquiry Coordinator in San Diego, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible schedule, Great benefits, 11 paid holidays

    Cons

    Too many managers with nothing to do!! Micro-managed all day.

    Advice to Management

    Have them stepp-in and complete the same tasks as TM's to build camardarie and trust among team when needed, as oppose to sitting back allowing TM's to become overwhelm with workload


  9. Helpful (1)

    "Run"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Counselor in San Diego, CA
    Former Employee - Admissions Counselor in San Diego, CA
    Doesn't Recommend
    Positive Outlook

    I worked at Bridgepoint Education full-time (More than a year)

    Pros

    Good pay, experience and fun team oriented environment

    Cons

    You're disposable, and will be made to feel that way. All about sales not helping students.

    Advice to Management

    Make the enrollment process student centered not; it's about helping people not the $$$ for your shareholders.


  10. "Enrollment Service Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    thepay is decent for an entry level job

    Cons

    the turnover rate for this role is typically 8 months


  11. Helpful (5)

    "review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Advisor in San Diego, CA
    Current Employee - Enrollment Advisor in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    There are good perks working for this company. Good holidays, pay is decent, dress code is relaxed.

    Cons

    This company has a bad reputation for being hostile. They are working to resolve it. The CEO really cares but is isolated from the reality of being on the front lines and only informed by people who are in upper management. Upper management is disconnected and doesn't seem to care about their employees. They only go by what's on paper which is not always true. The way the distribute their resources for admissions is not practical or realistic. This usually turns into a high stress job to make your numbers. This is a high burnout job.

    Advice to Management

    Care about your employees especially the tenured ones. We have stuck by this company through the roughest times and yet we aren't recognized or even appreciated. It's very disturbing that the tenured employees aren't given career advancement opportunities. Also, there is ageism here. If an employee is over the age of 35 the chances of being promoted are none. The only promote 20's and early 30s.



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