Bridgepoint Education Reviews | Glassdoor

Bridgepoint Education Reviews

Updated July 17, 2017
246 reviews

Filter

Filter

Full-timePart-time

246 Employee Reviews

Sort: PopularRatingDate

Pros
  • good benefits , they give you decent training (in 24 reviews)

  • Great people to work with on individual level (in 14 reviews)

Cons
  • The CEO really cares but is isolated from the reality of being on the front lines and only informed by people who are in upper management (in 12 reviews)

  • Ashford University is a FOR PROFIT school and employees are rated solely cased on number and how good a sales person you are (in 5 reviews)

More Pros and Cons

  1. "Boring work. Decent pay. Good benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Services Advisor in Lakewood, CO
    Current Employee - Enrollment Services Advisor in Lakewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgepoint Education full-time (Less than a year)

    Pros

    People in the office are friendly and willing to help. Benefits are good. Social gatherings after work are nice. Free masters degree if you work there 6 months and continue to work there.

    Cons

    Very dull work. Cold calling all day. Minimal good leads that are most likely to enroll. I feel like my life wasted away sitting at a desk for 8+ hours.

    Advice to Management

    Encourage all employees for even the smallest achievement. ESAs go through many ups and downs and getting managerial or administrative recognition helps.


  2. "Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Advisor in San Diego, CA
    Current Employee - Enrollment Advisor in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bridgepoint Education full-time (More than a year)

    Pros

    Free education (Bachelor's or Master's)

    Cons

    People get paid double for doing the same job because their salaries were grandfathered in from commission days.
    Pressure to enroll students
    High focus on goals

  3. "Great pay Great job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Inquiry Coordinator in San Diego, CA
    Current Employee - Student Inquiry Coordinator in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy job. Easy to learn. Great pay for what you do. Amazing co workers. Breakfast and lunch is provided by management at least 2-3x a month. Great teammates!

    Cons

    Rude people on the phone. Call after call sometimes without a break in between sometimes.

    Advice to Management

    Work with your subordinates. More team activities!


  4. "Amazing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Advisor in Denver, CO
    Current Employee - Enrollment Advisor in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgepoint Education full-time (More than a year)

    Pros

    Free ecopasses, great managers, amazing directors, fun environment

    Cons

    Not many positions to explore or grow into, hours are limited and there is no flexibility on the hours that you work

    Advice to Management

    n/a


  5. Helpful (1)

    "Not a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Advisor in San Diego, CA
    Current Employee - Enrollment Advisor in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Bridgepoint Education full-time (More than 3 years)

    Pros

    Helping students get enrolled in school and supporting them on their journey to a college degree.

    Cons

    Leadership is very cut throat and isn't student service centered. Unreasonable expectations and no room for error.

    Advice to Management

    Management and Leadership is probably the worst I've ever seen at any company I have ever worked for. Listen to the people on the frontlines. They are the ones in the trenches and know what works and what doesn't. Move out of your ivory tower and get your employees to trust you.


  6. "Enrollment Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bridgepoint Education full-time

    Pros

    Professional development opportunities are there. I made a lot of good friends working there.

    Cons

    high pressure/stress environment, lack of support, not a quality program for students

    Advice to Management

    It is an option; there is a lot of growth but HIGH turnover.


  7. "Enrollment Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Automotive Sales Representative in Denver, CO
    Current Employee - Automotive Sales Representative in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Bridgepoint Education full-time (More than 5 years)

    Pros

    Alot of fun activities. Free food and incentives to do well. Great training program.

    Cons

    The expectations are extremly high.

    Advice to Management

    Slow down on the thottle

  8. Helpful (1)

    "Always a Roller Coaster Never a Merry-go-round"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Services Advisor in Denver, CO
    Former Employee - Enrollment Services Advisor in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bridgepoint Education (More than a year)

    Pros

    They train consistently and assign role models for mentorship. The culture there is actually pretty great concerning the work situation everyone goes through every day. Everyone is very uplifting and supportive. Lastly, there are actually some students who really appreciate all your help.

    Cons

    They set high unachievable goals and then micro manage the crap out of you. You can sit and make 300 outbound calls a day (because they want you to harass people 3-4 times a day) but you won't talk to anyone because their lead quality sucks. At the end of the day they make you feel guilty for not converting more leads disregarding the fact that you either spoke to a 65 yr old retired woman who just wanted to volunteer or a kid who is still in high school and just started researching colleges. Not only was the job miserable itself but I truly felt disposable as an employee. Always waiting to be fired for not reaching their unattainable goals.

    Advice to Management

    Treat your employees like more than just numbers.


  9. Helpful (1)

    "Bad Place for IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in San Diego, CA
    Former Employee - Senior Software Developer in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There are some interesting technical problems.

    Cons

    recurring layoff of 10% of staff

    Advice to Management

    Separate how corporate and sales teams get handled.


  10. "Enrollment Services Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Advisor in Denver, CO
    Current Employee - Enrollment Advisor in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    fun culture, issues resolved promptly, good benefits, great learning experience for future jobs. coaching when needed and support when the job gets to be a bit much. overall, its not an easy job but its rewarding when you improve in the role

    Cons

    the initial training could be more directed at the actual job. was vague and seemed like a waste of time in the bigger picture. it can be a constant battle of getting hung up on and yelled at. need to have a tough skin to do this job

    Advice to Management

    the initial training needs to be more effective. the AI training was fantastic, but the new hires need something effective so that they can start to build good habits right away.


Showing 246 of 250 reviews
Reset Filters