Bridgestone Retail Operations Reviews | Glassdoor

Bridgestone Retail Operations Reviews

Updated October 21, 2018
106 reviews

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3.4
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Damien Harmon
15 Ratings

106 Employee Reviews

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Pros
Cons
  • "Work weekends and there is barely any work life balance" (in 10 reviews)

  • "Long hours, short staffed, open 7 days a week" (in 7 reviews)

More Pros and Cons

  1. "One of the better corporate service shops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Houston, TX
    Current Employee - Service Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgestone Retail Operations full-time (More than a year)

    Pros

    Pay and bonus fair.
    Lots of education classes.
    Promote from within and hardly at all from outside.

    Cons

    Some stores not properly staffed


  2. "Poor treatment of employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in North Liberty, IA
    Current Employee - Store Manager in North Liberty, IA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bridgestone Retail Operations full-time (More than 5 years)

    Pros

    Good pay and benefits. Not much else.

    Cons

    Very demanding schedule requiring weekends and holidays. Potential to work 55 hours+ and 6-7 days a week occasionally.

    Advice to Management

    Better schedules and less stress for store level employees.

  3. "BSRO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager of Tire Sales in Los Angeles, CA
    Current Employee - Manager of Tire Sales in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgestone Retail Operations full-time (More than a year)

    Pros

    At my store: great, hardworking technicians. Dynamic work environment. Emphasis on customer service. Decent hours.

    Cons

    Pay could be better. Training could be better on promotional materials. Employee experience relies heavily on the behavior of the store manager, and area manager.

    Advice to Management

    Make sure to train employees on promotions. Many teammates would not be aware of promotions, or not know of them until they started making it too late to effectively promote them.


  4. "Lead Technician"

    StarStarStarStarStar
    Current Employee - Lead Technician in Davenport, IA
    Current Employee - Lead Technician in Davenport, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bridgestone Retail Operations full-time (More than 5 years)

    Pros

    Decent pay good people to work for times

    Cons

    Not as up with the times as they say they are


  5. "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bridgestone Retail Operations full-time (More than a year)

    Pros

    Competitive benefits, paid ASE training

    Cons

    Poor pay, lack of advancement, lack of accountability

    Advice to Management

    Hold RMs and DMs more responsible to ensuring stores are running efficiently, staffing is effective and ALL members of staff are being held accountable.


  6. "SALES ASSOCIATE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Bridgestone Retail Operations full-time

    Pros

    Good money. Room for advancement

    Cons

    Work weekends and there is barely any work life balance


  7. "Automotive Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Manager in Indian Harbour Beach, FL
    Former Employee - Service Manager in Indian Harbour Beach, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bridgestone Retail Operations full-time (More than a year)

    Pros

    Large company with options of transfer to ideal locations.

    Cons

    Very inconsistent with operating policies from location to location, local store managers are not allowed control over location needs, upper management overly micromanages daily location operations.

  8. "Underpaid under appreciated-Auto Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Automotive Technician in Monroeville, PA
    Former Employee - Automotive Technician in Monroeville, PA
    Doesn't Recommend
    Negative Outlook

    I worked at Bridgestone Retail Operations (More than a year)

    Pros

    Was close to home and paid for ase

    Cons

    Low pay starting out at $15 hr
    Benefits ok

    Advice to Management

    Care more about your employees


  9. "Good not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Bridgestone Retail Operations full-time

    Pros

    Great commission and reasonable pay

    Cons

    Long hours
    Ethically questionable
    Work quality is dependent on direct superiors

    Advice to Management

    What is the reason we do what we do?


  10. "Great Benefits/Continual Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Bridgestone Retail Operations full-time

    Pros

    Even during the hiring process at a store level, the staff makes you feel important. HR coordinators contact you more than one to keep you updated on the status, and welcome questions regarding benefits. Continuous training classes are available both online and group.

    Cons

    As in any retail store, long operating hours are to be expected.


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