Bridgestone Retail Operations Reviews | Glassdoor

Bridgestone Retail Operations Reviews

Updated November 19, 2017
86 reviews

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3.0
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Damien Harmon
5 Ratings

86 Employee Reviews

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Pros
Cons
  • Work life balance is non existent (in 8 reviews)

  • Long hours, short staffed, open 7 days a week (in 5 reviews)

More Pros and Cons

  1. "Career Opportunity for Anyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Bridgestone Retail Operations full-time (More than 8 years)

    Pros

    offer much opportunity for growth and competitive pay.

    Cons

    A lot of favoritism and politics

    Advice to Management

    Keep it real.


  2. "Does not value good technicians"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASE Certified Automotive Technician in Henrico, VA
    Current Employee - ASE Certified Automotive Technician in Henrico, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bridgestone Retail Operations full-time (More than a year)

    Pros

    Some managers understand that the pay is not competitive compared to other shops and try to get you as many hours as possible to make up for it

    Cons

    You do not get paid until the customer picks up the car.
    Some managers try to find any excuse to deduct labor time. Management tries to establish the idea that the technicians are lucky to have a job there. When there is not much work, the store manager’s favorites get the good work.

    Advice to Management

    Good technicians always have one foot out the door. They are not lucky to be working there. You are lucky to have them working there.

  3. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible work schedule and days off

    Cons

    No growth unless you want to me a store manager


  4. "Big disconnect between the top and the bottom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Bridgestone Retail Operations full-time (More than 3 years)

    Pros

    The pay is good and the corporate leadership intends well.

    Cons

    The pressure to sell creates an environment where your have to sacrifice your ethics. You are consistently told to sell with a "no matter how you do it get it done", attitude. When you do not you are fired. Teammates are forced to sell all recommendations to a customer whether they need it or not, when a customer complains they say that their instructions were never those. Then they ask managers to get rid of them or find an excuse to replace them.

    Advice to Management

    Really evaluate middle management, both regional and area managers do not get the proper message across. Most manager want to follow directions but are told to do it another way, when they do not they are terminated. This company is slowly becoming the sears that was caught selling unneeded services to customers.


  5. "Says one thing, does another"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bridgestone Retail Operations full-time (More than 5 years)

    Pros

    Good benefits for your own automotive care needs, health care, 401k with company match and school tuition reimbursement.

    Cons

    The company says one thing but actions prove otherwise. They say they care about employees but stopped investing in their training programs to save a few bucks. They say they care about career paths, it used to be exclusively a promote from within company but when Larry Magee retired as CEO they kicked out the entire exec team and replaced with execs from failing business like Best Buy, Radio Shack and now Toys R Us. They say they value honesty but fire people who speak their mind and don't tie the company line. How can you respect a company that doesn't back up its platitudes with actions?

    Advice to Management

    Review your company philosophies and match them to what you actually do. If you don't want people giving you their honest opinion because it's different than what yours, then do say it matters.


  6. "Manager of Tire Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bridgestone Retail Operations full-time

    Pros

    Benefits, Pay, Values, company goals

    Cons

    Unmotivated employees, very little time off, poor schedules


  7. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bridgestone Retail Operations full-time

    Pros

    Quick advancement to store manager

    Cons

    There is no real career path after store manager

    Advice to Management

    Focus on a plan for store managers to continue

  8. "Area Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgestone Retail Operations full-time

    Pros

    Great opportunity to make your mark and have success if you are driven and willing to put in the time.

    Cons

    Clear vision and strategy should be defined long term and not change directions every few months.

    Advice to Management

    Company still needs huge focus on diversity in leadership


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement Analyst in Bloomington, IL
    Current Employee - Procurement Analyst in Bloomington, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bridgestone Retail Operations full-time (Less than a year)

    Pros

    Strong team to work with

    Cons

    Relocated from IL to and moved to TN


  10. "Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bridgestone Retail Operations full-time

    Pros

    Friendly, team atmosphere. Efforts being made to break down silos, and improve communication. Good benefits.

    Cons

    A great deal of restructuring in the last few years. Salary not competitive.

    Advice to Management

    Assist teammates in plotting a career path. You have many dedicated employees ready and willing to contribute to the company's success.


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