Bright Horizons Family Solutions Reviews | Glassdoor

Bright Horizons Family Solutions Reviews

Updated April 22, 2018
1,056 reviews

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3.2
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Stephen Kramer
11 Ratings

1,056 Employee Reviews

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Pros
Cons
  • Work/life balance at some levels could become non-existent (in 32 reviews)

  • Even though the pay is competitive it is not worth the amount of work (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher in Mill Valley, CA
    Current Employee - Teacher in Mill Valley, CA
    Recommends
    Positive Outlook

    I have been working at Bright Horizons Family Solutions full-time (More than 3 years)

    Pros

    Good benefits, able to transfer to a different campus

    Cons

    teachers don't get pay well


  2. "Pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Bright Horizons Family Solutions part-time

    Pros

    great atmosphere for the children
    progressive
    the ability to move up in the company

    Cons

    Difficult hours
    The pay is not always enough

  3. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teaching Assistant in New York, NY
    Former Employee - Teaching Assistant in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Although I was a TA, I never felt that my lead Teacher was above me. Loved my coworkers! They really made the employees feel good on occasions, whether it was buying lunch or having spirit days. The parents were so nice and I loved being with the children.

    Cons

    Bathroom breaks were hard to come by sometimes. I feel that the pay should’ve been better because working with children can be a lot at times.


  4. "Lead Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teacher in Berkeley, CA
    Former Employee - Lead Teacher in Berkeley, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    The children, the benefits are not the greatest, but good enough if you don’t have a lot of health issues.

    Cons

    I personal felt like a glorified babysitter/robot in a corporate sinkhole. The room I taught in was very depressing and small with 8 kids, whom I adored. The administration subpar in how they treated certain staff. The procedures are overkill at best.

    Advice to Management

    Don’t treat teachers like we are a bunch of robots without a say or opinions about our experiences and what could be more helpful.


  5. "Bright Horizons Family Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time

    Pros

    - Positively charged atmosphere
    - Balanced work pace
    - Engaging
    - Welcoming to anyone
    - Secure place
    - Good experience for child care
    - Good Teaching experience

    Cons

    - Communication in the administrative office regarding accuracy of daily schedule
    - Little variety in restaurant choice
    - Organization of some recreational transitions
    - Inconsistent assignment of weekly hours
    - No musical engagement

    Advice to Management

    - Be more open with employees about disputes regarding teaching styes
    - Work on creating more order for recreational actives
    - Develop a music portion of the art curriculum

    Bright Horizons Family Solutions Response

    Apr 19, 2018 – Human Resources

    Thank you for taking the time to share your feedback on your experience working for Bright Horizons. It is absolutely one of our company goals to create a positive work environment at all our... More


  6. "Great job for advancing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bright Horizons Family Solutions full-time

    Pros

    Very helpful for every entry level employees.

    Cons

    Different from main stream jobs.

    Bright Horizons Family Solutions Response

    Apr 19, 2018 – Human Resources

    Thank you for sharing your review; we are so glad to hear that you are enjoying being a Bright Horizons employee! We strive to provide a positive and family-like work environment and it sounds as... More


  7. "Infant lead teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infant Lead Teacher in Pittsburgh, PA
    Former Employee - Infant Lead Teacher in Pittsburgh, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Love the families, the great quality education, good materials (not plastic or stuff that fell apart in a week), love that all center are nacye accredited and was also accredited through the state I live in.

    Cons

    Pay is terrible. Is very business like, stop worrying so much about paper work and bulletin board and focus on the children

    Advice to Management

    Pay your staff better and people wouldn’t leave

    Bright Horizons Family Solutions Response

    Apr 4, 2018 – Human Resources

    Thank you for sharing your thoughts about your time as a teacher for Bright Horizons. We are glad to see that you enjoyed a fun, friendly, and inviting work environment; however, we can understand... More

  8. "Quality early childhood education"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer in Denver, CO
    Current Employee - Trainer in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than 5 years)

    Pros

    I love my job! I work with dedicated professionals and have the work/life balance I’ve always wanted.

    Cons

    The early childhood industry is a tough one. High costs of providing good care means that teachers’ salaries are often low. BH tries to do better than most, but it is a real struggle.

    Advice to Management

    Continue in your efforts to find solutions, mentor potential teachers, and retain experienced teachers.


  9. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time

    Pros

    flexibility, supportive leadership team, fun culture

    Cons

    Nothing I can think of at this time.


  10. Helpful (1)

    "Fast Paced Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Teaming with Others, Support from Management

    Cons

    Pay, Phyiscal Challenging, Change is slow


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