Bright Horizons Family Solutions Reviews | Glassdoor

Bright Horizons Family Solutions Reviews

Updated November 16, 2017
973 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bright Horizons Family Solutions CEO and Director David H. Lissy
David H. Lissy
321 Ratings

973 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work/life balance at some levels could become non-existent (in 27 reviews)

  • Even though the pay is competitive it is not worth the amount of work (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (30)

    "Company puts people first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Director in Seattle, WA
    Current Employee - Assistant Director in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    I have worked for Bright Horizons for almost a year, and I am so thankful to be apart of a community that values people first. The children, families, and teachers go above profit. They work with teachers to build goals and professional development, and strive to create partnerships with the families. I know the management puts the employees best interest in the forefront of what they do.

    Cons

    The only cons are that we need more teachers. When we don't have fully staffed sites, sometimes plan time gets taken away and that can lead to teacher burn out.

    Advice to Management

    Do not create more Bright Horizons in the area, when the current locations are not fully staffed. Creating more locations only takes our teachers away. Without a leadership team available (if they have to be in a classroom) the rest of the center suffers and that leads to turn-over. Also, you should parter more with the surrounding colleges.


  2. "teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time

    Pros

    Great co-workers and admin, great benefits, flexible schedule

    Cons

    Very high standards for a preschool setting. The new Tadpoles app is great, but it takes time away from teaching the children.

  3. "Back Up Care Program Position Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Implementations Systems Specialist in Broomfield, CO
    Current Employee - Client Implementations Systems Specialist in Broomfield, CO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than 3 years)

    Pros

    Diverse and inclusive place to work. Gives back to the community.

    Cons

    Any position outside of the call center is typically underpaid


  4. Helpful (1)

    "Teacher Associate"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Bright Horizons Family Solutions part-time

    Pros

    Bright Horizons is one of the most influential employers in the child care industry; offering their employees free early childhood training certifications and paid tuition higher education reimbursement.

    Cons

    There are none to report

    Advice to Management

    I love the employee recognition event sponsored by the managerial staff annual gala.


  5. Helpful (1)

    "Bright Horizons"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bright Horizons Family Solutions full-time

    Pros

    Great customer service to children and families
    Great benefits
    Job security

    Cons

    Teachers are looking for more pay as they further their career development


  6. Helpful (1)

    "Generally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time

    Pros

    Great environment with wonderful children. You will learn a lot and develop as an early childhood educator.

    Cons

    Favoritism sometimes lacks professionalism amongst co workers

    Advice to Management

    Just because someone has the credentials doesn’t mean they are qualified to successfully run a center!


  7. "Okay but very bureaucratic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time

    Pros

    -Care about the well being of children
    -Directors for each age level

    Cons

    -Hire a lot of teachers who should not be there
    -A lot of bureaucracy

  8. Helpful (1)

    "Client Services Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than 8 years)

    Pros

    Great Work-Life Balance policies

    Cons

    Disconnect between mid-level Management and Senior Management

    Advice to Management

    Make sure managers that are hired are a culture fit


  9. "Good benefits, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Education Coordinator in Watertown, MA
    Former Employee - Education Coordinator in Watertown, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Benefits, training, location, facility, pay

    Cons

    Management, turnover, treatment of staff

    Advice to Management

    Education doesn't necessarily mean that a person is a good manager. The assistant director and director were incompetent and totally removed from actual teaching of children. They were basically useless to the teachers.


  10. "Things need to change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than 3 years)

    Pros

    The people I work with are awesome! The families are great!

    Cons

    The pay does not equal to the amount of work required.
    Hard to get off sometimes.
    Do not get out on time.
    Not much room for growth.


Showing 973 of 978 reviews
Reset Filters