Bright Horizons Family Solutions Reviews | Glassdoor

Bright Horizons Family Solutions Reviews

Updated November 10, 2018
1,201 reviews

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3.1
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Stephen Kramer
70 Ratings

1,201 Employee Reviews

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Pros
Cons
  • "They treat employees very well and have a "work/life balance" policy that gives workers time off and support when needed" (in 35 reviews)

  • "Felt unappreciated for the amount of work and dedication I had shown for this company" (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "The most supportive and family driven company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Lead Preschool Teacher in Loveland, CO
    Current Employee - Lead Preschool Teacher in Loveland, CO
    Recommends
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than 3 years)

    Pros

    I have worked for Bright Horizons for 3 years now. I have reached so many goals while at Bright Horizons and I owe it to my family here at Bright Horizons. I have graduated from a University with a Bachelors degree in Elementary Education, became an assistant teacher in the toddler classroom, and now a lead preschool teacher. I have been blessed with an amazing and supportive team and they have done everything they could to help me reach my dreams. I am so excited for all my opportunities in the future and where this company will take me.

    Cons

    There is no cons for this company

    Bright Horizons Family Solutions Response

    Oct 3, 2018 – Human Resources Business Partner, Generalist

    Thank you for your feedback as a current employee. At Bright Horizons we strive to provide a positive and family-like environment where our employees feel rewarded for the important work that you do... More


  2. "Professional and Industry leading benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teacher
    Current Employee - Lead Teacher
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Bachelor and associate degree benefits
    High professionalism
    Many different positions for jobs

    Cons

    Drop in care, it throws off the classrooms
    Part time students, creates inconsistentcy

    Bright Horizons Family Solutions Response

    Oct 3, 2018 – Human Resources Business Partner, Generalist

    Thank you for your feedback as a current employee. We agree that our teachers and programs are the best out there. We’re happy to see that you’ve taken advantage of our Early Education Degree... More

  3. "Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newport Beach, CA
    Former Employee - Anonymous Employee in Newport Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bright Horizons Family Solutions full-time (More than 5 years)

    Pros

    Company offers very good benefits

    Cons

    Work / life balance has room for improvement. Also top management is not really aware of everything at the center.


  4. "Great company culture and leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    Working in the ECE industry is not always easy but the work is rewarding. Working in a company where the leaders actually walk the talk and genuinely care about impacting and children puts Bright Horizons ahead of it's competitors. Also it is so refreshing to be able to see the support for diversity and inclusion embedded into the culture.

    Cons

    After six months of being here, I continue to be impressed!


  5. "Excellent experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Preschool Teacher in Fairfield, CT
    Former Employee - Preschool Teacher in Fairfield, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Great management, clear curriculum, good work environment, good pay.

    Cons

    Not for people who want to get by on the bare minimum. Important to be on time.


  6. Helpful (3)

    "Working here was a very hit or miss. Great starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Denver, CO
    Current Employee - Customer Service Representative in Denver, CO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Skills learned at the contact center can translate to other positions, and you can move on to a higher paying job at another company. I gave myself a 40% raise by quitting and going to another company, working in a similar same position.

    Upper Management are very friendly and open too, and truly care about employees.

    Otherwise, the workers here are really cool and made a lot of great friends

    Cons

    Your experience at this company is determined by your team lead. I had some great team leads and had a few who were a nightmare to work with. At times I loved my job, other times it was my worst.

    Advice to Management

    Pay your employees what they are worth or they will move on. I would have loved to stay but could no longer afford to do so.


  7. Helpful (2)

    "K-Prep Teacher"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bright Horizons Family Solutions full-time

    Pros

    Coworkers are great. The people who work at my center love working with children, and are a delight to work with.

    Cons

    Pay
    Get moved around center without a say

    Advice to Management

    Pay your employees better. As there are so many daycare centers in the area, many are leaving for better pay positions.

  8. "Low pay, constant turnover, no support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time

    Pros

    I learned a lot, I loved the children in my class, the company has a lot of money and can pay for materials

    Cons

    Not enough pay for the amount of work, high amount of teacher burnout, we were always critically understaffed, I had no prior experience with young children and was given very little guidance or support.


  9. "Education Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Education Coordinator in Washington, DC
    Current Employee - Education Coordinator in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    Wonderful Company to work with. Job advancement.

    Cons

    Workload is could be very stressful.


  10. "Assistant Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great company with great benefits. Co-workers are like family. Management is very knowledgeable and caring.

    Cons

    At times the work can be physically demanding. You need a lot of patience to work with young children and their parents.

    Bright Horizons Family Solutions Response

    Nov 7, 2018 – Human Resources Business Partner, Generalist

    Thank you for taking the time to share your feedback. We definitely think that this is a great place to work with daily opportunities to enjoy a collaborative and caring work environment based on... More


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