Bright Horizons Family Solutions Reviews | Glassdoor

Find your next job here

Bright Horizons Family Solutions Reviews

Updated February 17, 2018
1,020 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Stephen Kramer
2 Ratings

1,020 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work/life balance at some levels could become non-existent (in 31 reviews)

  • Even though the pay is competitive it is not worth the amount of work (in 14 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (35)

    "Company puts people first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Director in Seattle, WA
    Current Employee - Assistant Director in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    I have worked for Bright Horizons for almost a year, and I am so thankful to be apart of a community that values people first. The children, families, and teachers go above profit. They work with teachers to build goals and professional development, and strive to create partnerships with the families. I know the management puts the employees best interest in the forefront of what they do.

    Cons

    The only cons are that we need more teachers. When we don't have fully staffed sites, sometimes plan time gets taken away and that can lead to teacher burn out.

    Advice to Management

    Do not create more Bright Horizons in the area, when the current locations are not fully staffed. Creating more locations only takes our teachers away. Without a leadership team available (if they have to be in a classroom) the rest of the center suffers and that leads to turn-over. Also, you should parter more with the surrounding colleges.


  2. "Lead Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teacher in Columbus, GA
    Former Employee - Lead Teacher in Columbus, GA
    Positive Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Working with the kids and seeing the kids grow and develop, communicating with the parents and them being so helpful, the management was excited, the company seemed to care about the individuals and the benefits were great.

    Cons

    The company can really work on paying their hardworking employees a little more. The pay wasn’t the greatest and the company expects a lot.

    Advice to Management

    Pay should be better for the hardworking employees

  3. "Great Company!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bright Horizons Family Solutions full-time

    Pros

    They really have a good community of teachers to work with. They do a lot to train the teachers on a regular basis.

    Cons

    Sometimes the 9 hour day felt long


  4. "Cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Line Cook in Austin, TX
    Former Employee - Line Cook in Austin, TX
    Recommends
    Positive Outlook

    I worked at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    Easy work, great staff, fun atmosphere

    Cons

    Long hours, can be a heavy work load at times

    Advice to Management

    Listen to staff a little more


  5. "Great place to work. Great for beginning teacher. They do great training."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jackson, MS
    Former Employee - Anonymous Employee in Jackson, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    Patients with new teacher. They do one on one training. They give you great ideas. Send you to excellent training. Children learning and have fun.

    Cons

    More youth camp during summer. Most parents don't know about bright horizons. It need to be promoted better. Some more parents know more about it.

    Advice to Management

    Come in classroom more. More one on training.


  6. "I’ve been full time as a teacher and an administrative assistant for 3 years."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in San Diego, CA
    Current Employee - Administrative Assistant in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than 3 years)

    Pros

    -sense of family environment
    -great children and parents
    -fun atmosphere
    -easy to move up/ provided with the tools that are needed to reach goals

    Cons

    -don’t get paid enough for how much you work or compensate for cost of living
    -maybe allow vacation and sick pay to accumulate faster?

    Advice to Management

    You are running a great company!!! I don’t have many complaints, I’ve always felt like I am valued as an employee

    Bright Horizons Family Solutions Response

    Feb 7, 2018 – Human Resources

    Thank you for taking the time to provide feedback on your experience working at Bright Horizons; we definitely think that this is a great place to work and are so glad to hear you feel the same! Our... More


  7. Helpful (1)

    "Good first job for teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teacher K-Prep in New York, NY
    Current Employee - Lead Teacher K-Prep in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Small classes
    Opportunities for job advancement
    Lots of admin support
    Kids and parents are great clients
    Good professional development
    Good online trainings

    Cons

    Low pay in other locations
    Long hours
    No summers off
    Takes long to acquire sick and vacation hours
    Hardly any certified teachers - lowers the reputation

    Advice to Management

    Get more certified teachers to work at centers. Impressed parents.

  8. "Former Teacher"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bright Horizons Family Solutions full-time

    Pros

    - Great work environment
    - A lot of opportunity to be creative and fun with lesson plans

    Cons

    - longish work hours
    - work hours according to ratio can be inconsistent


  9. Helpful (1)

    "Growth Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Growth Strategist in Watertown, MA
    Former Employee - Business Growth Strategist in Watertown, MA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bright Horizons Family Solutions full-time (More than 5 years)

    Pros

    Benefit offerings are varied. Corporate employees have access to multiple on site benefits.

    Cons

    401K not available due discrimination testing. Management team plays favorites which erodes the culture. Teachers are underpaid.

    Advice to Management

    Wake up! Treating people as chess pawns will continue to erode engagement. There are people who care in the organization. Allow them to lead - instead of the bean counters.

    Bright Horizons Family Solutions Response

    Feb 14, 2018 – Human Resources

    Thank you for taking the time to provide your feedback as a former Bright Horizons employee. We strive to create a positive work environment for all our employees, just as we strive to create... More


  10. "Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bright Horizons Family Solutions part-time (More than 3 years)

    Pros

    Get to know a lot of families and children in a personal way. Lots of learning for not only professional but also personal life

    Cons

    Not many employee perks - got lunch maybe one time for Teacher Appreciation


Showing 1,020 of 1,025 reviews
Reset Filters