Bright Horizons Family Solutions Reviews | Glassdoor

Bright Horizons Family Solutions Reviews

Updated September 23, 2018
1,164 reviews

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3.2
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Stephen Kramer
55 Ratings

1,164 Employee Reviews

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Pros
Cons
  • "They treat employees very well and have a "work/life balance" policy that gives workers time off and support when needed" (in 33 reviews)

  • "Felt unappreciated for the amount of work and dedication I had shown for this company" (in 15 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "A Miricle Job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Infant Teacher in Seattle, WA
    Former Employee - Infant Teacher in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    There is a beautiful love for the "kiddos" at Bright Horizons and these kids are the priority..They are for profit..and they earn it. The work conditions are top notch and it is a cool fun place to work....I was also so impressed by how kind the supervisors are! I worked at BH for my retirement job for over two years and I was very happy there!..I miss it and plan to return soon! The most inspiring part for me was how happy these children are at school! They learn advanced subjects and thrive in a wonderfully diverse environment..I worked with the babies and toddlers and they are so inspiring to be with... Starting as infants, they sit at tables together when they eat and they enjoy a fully structured day with reading, science, math..you name it.... .The pre-school children are surprisingly advanced for their age..The teachers working with them have a gift..many of the staff have been there for years and it shows! I love the school!! You will too!!!

    Cons

    That is tough to say..it really is..They treat employees very well and have a "work/life balance" policy that gives workers time off and support when needed..I guess the only con for me is we need more men doing this work!!

    Advice to Management

    Keep doing what you are doing..You work very hard and you truly care about this worthy occupation..bravo!


  2. "Professional and Industry leading benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Teacher
    Current Employee - Lead Teacher
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Bachelor and associate degree benefits
    High professionalism
    Many different positions for jobs

    Cons

    Drop in care, it throws off the classrooms
    Part time students, creates inconsistentcy

  3. "Lead Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Toddler Teacher in Loveland, CO
    Current Employee - Lead Toddler Teacher in Loveland, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Great benefits, wonderful coworkers, wonderful boss, great working environment and endless opportunities.

    Cons

    There are no cons to this job.

    Advice to Management

    They are so supportive and helpful. They treat us like family here.


  4. "Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Bright Horizons Family Solutions full-time

    Pros

    Low ratios
    Lots of training
    Great benefits
    Mentoring program

    Cons

    Lack of understanding management

    Advice to Management

    Over communicate with your employees, it helps them understand why


  5. "A rigid environment for Teachers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher in Silver Spring, MD
    Former Employee - Teacher in Silver Spring, MD

    I worked at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    The students are well looked after. Standards are high, which ensure the well being of students, they have fun and support.

    Cons

    Unpaid lunch leading to long work days.

    Rigid routine, heavy work load for teachers yet low pay, too much documentation(e.g filling out TS GOLD daily for each student). The endless documentation takes away valuable time for Teacher Student interaction.

    Stingy on vacation and sick days. Employees don't get paid for their sick day unless they have a doctor's note. Sometimes it's just a cold and one needs rest and Nyquil, but you have to drag your sick body tot he doctor to get paid.

    Unlike Public schools which offers so many holidays, you don't get any here, not even Thanksgiving or Christmas (If you do, it's your vacation time or unpaid or unauthorized; yet the pay is equal too or less than Public School).

    Advice to Management

    Take care of your employees' needs. Be accommodating of employees with children.


  6. "Great if you love kids"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bright Horizons Family Solutions full-time

    Pros

    Good pay flexible hours nice staff

    Cons

    Too many children in one classroom


  7. "The most supportive and family driven company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Lead Preschool Teacher in Loveland, CO
    Current Employee - Lead Preschool Teacher in Loveland, CO
    Recommends
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than 3 years)

    Pros

    I have worked for Bright Horizons for 3 years now. I have reached so many goals while at Bright Horizons and I owe it to my family here at Bright Horizons. I have graduated from a University with a Bachelors degree in Elementary Education, became an assistant teacher in the toddler classroom, and now a lead preschool teacher. I have been blessed with an amazing and supportive team and they have done everything they could to help me reach my dreams. I am so excited for all my opportunities in the future and where this company will take me.

    Cons

    There is no cons for this company

  8. "Good Values, Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teacher
    Former Employee - Teacher
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions (More than a year)

    Pros

    Great starting salary and training
    Centers are well maintained and stocked
    Core values are great

    Cons

    Constant turnover
    Poor middle level management

    Bright Horizons Family Solutions Response

    Sep 20, 2018 – Human Resources Business Partner, Generalist

    We appreciate you taking the time to provide your feedback. Our HEART principles are the foundation of our work culture at Bright Horizons and guide how we interact with one another. We are committed... More


  9. "Lead Teacher"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bright Horizons Family Solutions full-time

    Pros

    The benefit package helps you better than any other job I've ever had. The staff and children are friendly and warm. No matter what the children are top priority.

    Cons

    None at the monent keep up the great work

    Advice to Management

    Keep up the good work!!! The children are smart and well adjusted


  10. "My experience has been good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Preschool Teacher in Jacksonville, FL
    Current Employee - Assistant Preschool Teacher in Jacksonville, FL
    Neutral Outlook
    No opinion of CEO

    I have been working at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    Co-workers are great people to work with. They are willing to help you in anyway possible.

    Cons

    There are more then one behavioral issue children put in one class and it could be really challenging to teachers.


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