Bright Horizons Family Solutions Reviews | Glassdoor

Bright Horizons Family Solutions Reviews

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Found 1260 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
64%
Approve of CEO
Stephen Kramer
84 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (4)

    "The most supportive and family driven company!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Lead Preschool Teacher in Loveland, CO
    Recommends
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time for more than 4 years

    Pros

    I have worked for Bright Horizons for 3 years now. I have reached so many goals while at Bright Horizons and I owe it to my family here at Bright Horizons. I have graduated from a University with a Bachelors degree in Elementary Education, became an assistant teacher in the toddler classroom, and now a lead preschool teacher. I have been blessed with an amazing and supportive team and they have done everything they could...

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    Cons

    There is no cons for this company

    Bright Horizons Family Solutions Response

    October 3, 2018Human Resources Business Partner, Generalist

    Thank you for your feedback as a current employee. At Bright Horizons we strive to provide a positive and family-like environment where our employees feel rewarded for the important work that you do and supported to reach your personal career goals. We’re so glad you’ve been able ...

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  2. "A great working experience overall"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Bright Horizons Family Solutions part-time for more than 2 years

      Pros

      good supervisors, nice colleagues, supportive environment

      Cons

      sometimes drama within the firm

    • "Great for growth opportunities"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Bright Horizons Family Solutions full-time for more than 6 years

        Pros

        Their succession planning works well for individuals who wish to grow within the company.

        Cons

        Can be very corporate minded depending on center

      • "Great Company"

        StarStarStarStarStar
          Former Employee - Staff Accountant 

          I worked at Bright Horizons Family Solutions full-time

          Pros

          Great group of people, work flexibility is great, really beautiful office and dog friendly on Fridays!

          Cons

          Tough to move up. Seems like management is always getting promoted but staff level is never getting promoted.

        • "Good company"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Lead Teacher in Thousand Oaks, CA
          Recommends
          Neutral Outlook
          Disapproves of CEO

          I worked at Bright Horizons Family Solutions full-time for more than 4 years

          Pros

          Benefits, hours, one of Fortune 500 Companies

          Cons

          low wages, not much room for advancement

        • "Good work life balance"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Lead Teacher in New York, NY

          I have been working at Bright Horizons Family Solutions full-time for more than 2 years

          Pros

          flexible schedule, great families, the kids are great

          Cons

          poor management, inconsistent, need to constantly remind them to get supplies

        • "Good company, not good management"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Team Leader in Kansas City, MO

          I worked at Bright Horizons Family Solutions full-time for more than 4 years

          Pros

          Curriculum, benefits, families, continuing education opportunities

          Cons

          Poor work/life balance. Expected to work overtime without even asking, director swept things under the rug that were of ethical importance, toxic co-worker environment, people who didn't work were paid more than people who outdid their performance expectations

          Advice to Management

          Reward the employees who are meeting standards, fight for pay raises for what people deserve (especially people who have degrees)

        • "great if you love working with kids"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Teacher Assistant 

          I have been working at Bright Horizons Family Solutions part-time

          Pros

          very organized, great for anyone to work

          Cons

          no cons that I have experienced

        • "Flexible and room to grow"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Resource Teacher in Omaha, NE
          Recommends
          Positive Outlook
          Disapproves of CEO

          I worked at Bright Horizons Family Solutions part-time for more than 4 years

          Pros

          Kids always brighten your day, and you feel good about the role you're playing in their mission

          Cons

          Working with kids is exhausting I did have a bad experience with an associate director. She liked to deny me breaks if I was a couple minutes late. Now she's the director. Go figure. The rest of the administration were kind and understanding.

          Bright Horizons Family Solutions Response

          February 28, 2019Human Resources Business Partner, Generalist

          Thank you for your feedback. As busy teachers working with children, your break provide you with valuable personal time for yourself before you return to the important work you do in the classroom. As best practice, Bright Horizons requires employees to take breaks for shifts over ...

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        • Helpful (2)

          "Little opportunity for growth"

          StarStarStarStarStar
          • Overall
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Contact Center Representative 
          Doesn't Recommend
          Positive Outlook
          Approves of CEO

          I have been working at Bright Horizons Family Solutions full-time for more than 2 years

          Pros

          This company has a strong focus on employee engagement. There are some talented and futuristic employees who work here and give it all they have each day.

          Cons

          Bright Horizons has the right idea but has difficulty bringing that idea to fruition. This company boasts a diverse culture and opportunity for growth but unfortunately, at the end of the day promotions are handed out based on who you know and not based on qualifications and performance. There is blatant favoritism and even the “good ones” would rather turn a blind eye then try to fight against a broken system. The problem...

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          Advice to Management

          Pay attention to what is happening. Ask the hard questions and make sure that opportunities are being handed out to those who have earned them. If something doesn’t seem right, do not be afraid to call it out.

        Found 1260 reviews