Bright Horizons Family Solutions Reviews in United Kingdom | Glassdoor

Find your next job here

Bright Horizons Family Solutions UK Reviews

Updated January 10, 2018
24 reviews

Filter

Filter

United Kingdom

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Bright Horizons Family Solutions CEO and Director David H. Lissy
David H. Lissy
4 Ratings

24 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Work/life balance at some levels could become non-existent (in 28 reviews)

  • Even though the pay is competitive it is not worth the amount of work (in 14 reviews)

More Pros and Cons

  1. "Marketing Intern (UK)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in London, England (UK)
    Former Intern - Anonymous Intern in London, England (UK)
    Recommends
    No opinion of CEO

    I worked at Bright Horizons Family Solutions as an intern

    Pros

    Everyone in the office is wonderful to work with and extremely friendly. Everyone goes to the pub on thursdays for at least one drink after work, some stay the whole night!

    Cons

    It has some of the negatives and lack of flexibility that comes with being a part of a large corporation but still in the smaller office.


  2. "Nursery Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nursery Manager in Epsom, England (UK)
    Current Employee - Nursery Manager in Epsom, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bright Horizons Family Solutions full-time (More than 5 years)

    Pros

    Great place to work,

    Cons

    Never had any as the company is flexible with all employees

    Advice to Management

    Professional
    Expertise
    Love
    Family

  3. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Northampton, England (UK)
    Current Employee - Anonymous Employee in Northampton, England (UK)

    I have been working at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Flexible working, fun teams, lots of benefits including second opinions from private healthcare providers, transportation costs sometimes are covered, strong values.

    Cons

    We have grown very big and are still playing catch up from huge growth - that said - we are certainly getting there!

    Advice to Management

    Employee Benefits to be the same for all levels of staff


  4. Helpful (1)

    "Room Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Room Leader in Oxford, England (UK)
    Former Employee - Room Leader in Oxford, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time (More than 5 years)

    Pros

    Good training and progression. Good views on health and safety. You build great partnerships with parents. A really enjoyable job for those passionate about childcare and education.

    Cons

    All female environment can sometimes turn sour. Pay not great. 40hr week and you will rarely leave on time. Resources not replaced frequently enough.

    New children allowed to start all of the time despite lack of staff which creates a stressful environment.

    Advice to Management

    When understaffed limit the number of new children starting so that agency doesn't make up more than 1/3 of the staff.


  5. "Nurse Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Assistant in London, England (UK)
    Current Employee - Nurse Assistant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook

    I have been working at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    Good induction, good training courses available on line and full support from Seniors and Management.

    Cons

    A lot of unnecessary work, we need to create evidence for Ofsted visitors and much of it is not truelly connected with the daily routine.

    Advice to Management

    Keep an eye about what is really important for children. If this is good, we will have a good assessment from Ofsted.


  6. "Good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deputy Manager in London, England (UK)
    Current Employee - Deputy Manager in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    Bright Horizons themselves are a good company to work for with robust policies and procedures in place to protect both themselves and their employees. They have great training systems and induction process and provide staff benefits such as discount card for the high street. Good career progression opportunities and career change opportunities if you no longer want to work in a nursery, it is relatively easy to transfer to a HR or recruitment job. You get a good pay incentive to recommend friends who are looking for a role within the company. If you have a supportive manager then BH can be a great place to work.

    Cons

    Fairly low pay, however it is industry standard for nursery staff to receive low wages. Standard A/L of 20 days per year. Ultimately if you get a bad manager then it is a horrible place to work as staff are stressed, over worked, over ratio and under paid.

    Advice to Management

    Managers should understand that high quality settings are run by high quality staff. Ratios should be met at all times, even if managers need to go in rooms to ensure this. Try not to get staff to do too much overtime, I see a lot if staff having no choice but to work overtime, leaving them tired and demoralised.


  7. Helpful (1)

    "Good company to work for overall."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Advisor in Rushden, East Midlands, England (UK)
    Current Employee - Human Resources Advisor in Rushden, East Midlands, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bright Horizons Family Solutions full-time (Less than a year)

    Pros

    Great team, shares good values and nice working environment.

    Cons

    Not proactive enough, more interested in quantity than quality and not enough leadership presence from the very top.

    Advice to Management

    Improve communication and management presence. Spend time in nurseries and get a feel for what support managers need.

  8. "Wonderful company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Staff in Bristol, England (UK)
    Current Employee - Bank Staff in Bristol, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Bright Horizons Family Solutions part-time (More than a year)

    Pros

    This big employer really does try to keep themselves up to date with childcare and have a great involvement with charities. They really look after there staff and keep them motivated and rewarded. Really lovely environment and it is always nice to meet new people from other nurseries at the yearly awards.

    Cons

    As with any business some processes can be made more efficient. This is not to say they are inefficient only there is always room for improvement.

    Advice to Management

    Keep up the good work and remember that happy staff is a happy workplace.


  9. "It was a life changing, eye opening experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nursery Nurse in London, England (UK)
    Former Employee - Nursery Nurse in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bright Horizons Family Solutions full-time (More than a year)

    Pros

    Lovely families and some staff

    Cons

    Not enough staff or support


  10. "Working Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chef Manager in London, England (UK)
    Current Employee - Chef Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bright Horizons Family Solutions full-time

    Pros

    Staff, Children, Teamwork. working hours

    Cons

    -Domestic Equipment to cook with in the Kitchens, which is quite a struggle and often can be quite dangerous with hygiene regulations.

     - Limited items of food available from suppliers due to company locking down food lists, so you have to be quite a magician!.

    - Food budget paltry

    - Management not allowed bring in agency cooks when i am on holiday, so nursery staff have to cook,.

    - Nursery is in a London Borough, but no London weighting is paid to staff, which makes standard of living quite difficult. I queried this with management, and was told we are not in a london borough!.... EXCUSE ME!......

    Advice to Management

    Pay London Weighting, and believe me, you will attract and retain dedicated staff. Just look at the internal vacancy list of 500+ and ask yourself why the retention rate is poor. Stop concentrating on figures and financial targets, and start caring about your employees, you are losing fantastic staff.


Showing 24 of 1,001 reviews
Reset Filters