Cover image for Bright Horizons Family Solutions
Logo
See All Photos

Bright Horizons Family Solutions

Engaged Employer

Bright Horizons Family Solutions

Add a Review

Bright Horizons Family Solutions Employee Reviews about "low pay"

Updated Nov 2, 2021

Verify your email to use filters. Having problems? Resend email
Found 1,558 of over 3K reviews
3.6
61% Recommend to a Friend
Bright Horizons Family Solutions Chief Executive Officer Stephen Kramer
74% Approve of CEO

Found 657 of over 3K reviews

3.6
61%
Recommend to a Friend
74%
Approve of CEO
Bright Horizons Family Solutions Chief Executive Officer Stephen Kramer
Stephen Kramer
389 Ratings

The latest conversations about Teachers

Join the conversation on

Teachers

1y

a 

West Virginia Elementary School Teacher

Who is taking the COVID-19 Shot? Do you think all teachers should?

2,950

984 Comments

Teachers

258.8K Members 

Ask candid career questions

-1 - https://www.fishbowlapp.com/bowl/teachers/posts?cf=gd&utm_medium=Glassdoor&utm_source=glassdoor.com&utm_campaign=Reviews&utm_content=Industry-content-prominent-Reviews&utm_term=Bright Horizons Family Solutions~6525
Join the conversation on

Got a burning question about Bright Horizons Family Solutions? Just ask!

On Fishbowl, you can share insights and advice anonymously with Bright Horizons Family Solutions employees and get real answers from people on the inside.

What's Fishbowl
Ask a Question

What are your colleagues talking about?

Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously.
Join the Conversation

Top Review Highlights by Sentiment

Pros
  • "The benefits are great and the company as a whole seems to really put families and kids needs first.(in 219 reviews)
  • "Great families and coworkers.(in 86 reviews)
  • "Great for people entering Childcare/Education with little to no experience(in 82 reviews)
  • "Good training both computer and on job(in 76 reviews)
  • "Great staff very knowledgeable for work done(in 76 reviews)
Cons
  • "The pay is low for having to deal with bodily fluids and the other responsibilities .(in 340 reviews)
  • "Poor management and ask too much from you for the pay you get(in 157 reviews)
  • "Long hours and shifts sometimes(in 80 reviews)
  • "The salary is low and some centers but reasonable at other.(in 67 reviews)
  • "Managers receive no support and their line managers do not follow procedures yet expect everyone else to abide by them.(in 46 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Bright Horizons Family Solutions and is not affected by filters.

Want more demographic options?

Reviews about "low pay"

Return to all Reviews
657
  1. 3.0
    Former Employee, less than 1 year

    Staff and children lovely but policies backwards

    Mar 12, 2021 - Nursery Assistant in Manchester City Centre, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Staff lovely children are lovely over all pleasant place to work.

    Cons

    Sickness policies terrible- got in trouble for sickness after being sick for only 3 days one of these I was sent home as I was vommiting at work. Other people had weeks off constantly and never got in trouble. Even with a doctor's note I got in trouble. The hours are long which is fine but you never get time to do your learning journeys I was always doing mine on my lunch or in the room which took away time with children I highly suggest appropriate cover to allow the staff the time they need to track and plan for children's learning. Pay terrible 17'000 a year even if you have a degree for long hours and hard work.

    Continue reading
    1 person found this review helpful
  2. 2.0
    Former Employee, less than 1 year

    Toddler Teacher

    Feb 9, 2018 - Toddler Teacher in Somerville, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Benefits A lot of resources for training yourself on line, they have a series of videos and curriculum ideas to implement on your classroom and help you grow. Bright Horizons is pretty consistent in terms of what their structured routines are. They pay for your class to get Early education certified and help you with the application process. They promote advancement in education.

    Cons

    If you're in a short staffed center it is nearly impossible to get things done or to rely on administration for support because they are busy in a classroom trying to meet ratios. The pay is low for having to deal with bodily fluids and the other responsibilities . The expectations of curriculum, documentation, daily application info, documentation boards, making sure the classroom is clean and kids are safe can feel too high especially when they are not providing you with the proper support. Because the company is very much invested in their brand they focus a lot on the appearance of things, there are policies that don't allow you to decorate your class room. Their priorities seem to be appearance, enrollment and parent happiness. They send their new employees to orientation but do not follow up on helping the individual adjust to the class room routines and expectations so you end up with a lot of new staff or substitutes who are unaware of when diapering time is or how to use the application for updating important info to parents.

    Continue reading
    2 people found this review helpful
  3. Join the Bright Horizons Family Solutions team
    See Our Latest Jobs
  4. 4.0
    Current Employee, more than 5 years

    Good place for early childhood learning

    Jun 3, 2021 - Teacher 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great place to work and get education experience

    Cons

    Pay is not the greatest but the depends heavily upon where you work and what role

    Continue reading
    Be the first to find this review helpful
  5. 1.0
    Former Employee, more than 1 year

    Negative experience with staff

    Oct 3, 2021 - Daycare Teacher in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Kids were wonderful. Parents were very kind. It was nice to have weekends off.

    Cons

    Staff were abusive…. Yelling and talking down/gossiping about other staff. Always complaining. Talking rudely about parents in front of their kids. Yelling and talking down to kids. Laziness… expecting other staff to do their work. If I ever worked in a daycare center behind closed doors with women all day I would record the verbal abuse 100%. I always informed the director of what was going on and she did nothing. Also the pay is not sustainable and kids and staff get sick every few weeks.

    Continue reading
    Be the first to find this review helpful

    Bright Horizons Family Solutions Response

    HR Administrator

    Thank you for sharing your feedback. Bright Horizons is dedicated in our mission to care for children and families. In order to do this, we strive to create a positive environment for all our employees so they are supported and enabled to do their best at work; I am sorry to hear that this was not your experience and would like to ensure that your concerns are addressed. If you are open to sharing more specific details about your time at Bright Horizons, please reach out to wearelistening@brighthorizons.com.

  6. 4.0
    Current Employee

    great

    Feb 24, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Environment and staff are great. Friendly. Flexible hours if you're in school

    Cons

    Pay isn't as good as head teacher and you both perform almost the same task and have the same responsibilities

    Be the first to find this review helpful
  7. 3.0
    Former Employee, more than 3 years

    Former Teacher

    Sep 12, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Bright Horizons is a beautiful facility with lovely students and families. The team dynamic is unparalleled with many employees making and developing friendships over the shared experiences. You will learn, grow and develop as an early childhood educator here.

    Cons

    There is a huge staff turn over which may be attributed to burning out the staff and not paying well. Advancements are promised in the interview process but unless you seek them out your own, it's very unlikely you'll be advanced on your own accord. They promise employees positions and double up on those promises with others.

    Be the first to find this review helpful
  8. 2.0
    Former Employee

    It's all smoke and mirrors

    May 7, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The students and families you work with are amazing. The trainings they have for their employees.

    Cons

    They do not pay well enough to get people who are super qualified and/or mature enough for this line of work. Very few employees I worked with had a 'Team player' mentality and it was a very stressful work environment. It was a very isolating experience where you are alone with your classroom of kids most of the time. Most days I had to wait until my lunch break (i got in at 8am and lunch was at 1pm) to use the bathroom. There were zero team building trainings or communications trainings to resolve the staff issues. The pay was terrible and I had to still be on food stamps while working this position. If you can not afford their insurance you are kind of screwed, also (i was). They have cool benefits besides that but you don't get to use them because they burn you out so much at work.

    Continue reading
    3 people found this review helpful

    Bright Horizons Family Solutions Response

    Human Resources Business Partner, Generalist

    We appreciate you taking the time to share your feedback. As a company, Bright Horizons is committed to providing high-quality education programs, excellent care for children and a positive work environment for our employees. Although we understand that there will always be areas where we can learn and improve, we feel strongly in our belief that we stay true to this mission. We routinely evaluate our compensation and benefits packages to ensure we remain competitive within the early childhood education field and strive to provide a well-rounded array of different options to support the overall wellness of our employees. If this has not been your experience, we would like to hear from you. Please contact us at wearelistening@brighthorizons.com with details of your experience so that we can address them directly.

  9. 4.0
    Current Employee, more than 8 years

    Great Place to Work

    Mar 7, 2022 - Teacher 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful benefits, with a community that cares about you!

    Cons

    It is hard to move through the ranks in the company and pay is a little low.

    Be the first to find this review helpful

    Bright Horizons Family Solutions Response

    HR Administrator

    Thank you for taking the time to provide feedback on your experience working at Bright Horizons; we definitely think that this is a great place to work and are so glad to hear you feel the same! Our goal is to make Bright Horizons feel like family to our employees, so it is especially wonderful to hear that you feel cared about. Thank you for your contributions towards making Bright Horizons such a special place for our children and families.

  10. 2.0
    Current Employee, more than 3 years

    Lots of changes since being acquired

    Sep 24, 2012 - Lead Teacher in Schaumburg, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great families, great kids and mostly have a chance to be creative and expand your abilties as a teacher.

    Cons

    *Managment is disrespectful *Pay is somewhat higher but raises are given at managment's discretion and not based on merit *Rules are constantly changing and teachers are not informed as to why the rules are changed; they are simpled reprimanded for not following rules *Teachers are treated as bodies to maintain ratios, not experts in early childhood education

    Continue reading
    5 people found this review helpful
  11. 2.0
    Current Employee, less than 1 year

    I only work here because I want these kids to succeed

    Mar 29, 2023 - Teacher in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The kids. I only keep coming back for the kids

    Cons

    Cheap management Charge the family’s a arm and a leg but will not pay staff well

    Continue reading
    Be the first to find this review helpful

    Bright Horizons Family Solutions Response

    HR Administrator

    Thank you for your feedback. We’re happy to hear that you enjoyed playing an important role in the lives of children in our care. We appreciate the dedication of teachers like you for the important work you do. In this regard, we routinely evaluate our compensation and benefits package to ensure we remain competitive within our field. We continue to add to our array of benefits to support out teachers including medical & dental insurance, 401K, tuition reimbursement, well-being resources, and shopping discounts. Our newest benefit provides our teachers the opportunity to earn Associate’s or Bachelor’s degrees in Early Childhood Education at one of our partnered, high-quality, online NAEYC recognized institutions at OUR expense, with NO out of pocket expenses. Bright Horizons is deeply committed to ensuring a positive work environment for all employees, and we take concerns regarding management seriously. If you are willing to share more details about your experience, please contact us at wearelistening@brighthorizons.com so that we may address your concerns at your location directly.

Viewing 1 - 10 of 657 Reviews
</>Embed

Popular Careers with Bright Horizons Family Solutions Job Seekers

JobsSalariesInterviews

Work at Bright Horizons Family Solutions? Share Your Experiences

Bright Horizons Family Solutions logo

Bright Horizons Family Solutions

or

Get Community Insights About Bright Horizons Family Solutions

Candid workplace conversations with real professionals.

Job Referrals!
167.3K

Job Referrals!

Best way to get your foot in the door with your favorite company! Plus employees won’t mind getting that referral money!

Interview Tips
163.5K

Interview Tips

Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

Salary Negotiations
171.8K

Salary Negotiations

A community to ask questions and seek advice on negotiating your salary, compensation, etc.

Affiliated Companies

Bright Horizons Family Solutions Careers

Cover image for Bright Horizons Family Solutions

Life at Bright Horizons Bright Horizons is fueled by people who know that quality education and care can change the world. Join a team...More

  • Work at Bright Horizons
  • Corporate & IT Careers
  • Center Careers
  • Careers for Grads
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

Reviews by Job Title

Company Updates

Logo

Bright Horizons Family Solutions

3 days ago

Employee Story
Check out our latest #blog! We talked with two Bright Horizons employees about their differing experiences as Asian American women; from childhood, to college, to where they are now. #AAPI #EmployeeSpotlight #BrightFutures #diversity #inclusion
Shared image - Two Employee Stories: Being Seen as Asian American Women
Two Employee Stories: Being Seen as Asian American Women
bh.social
See all

Bright Horizons Family Solutions Photos

+ Add Photo
Bright Horizons Family Solutions photo of: STEM at Bright Horizons
Bright Horizons Family Solutions photo of: Newton MA, HQ
Bright Horizons Family Solutions photo of: Awards of Excellence
Bright Horizons Family Solutions photo of: Horizons Teacher Degree Program Graduate
Bright Horizons Family Solutions photo of: Corporate employee
Bright Horizons Family Solutions photo of: Summer Teacher
Bright Horizons Family Solutions photo of: Our Team at the Kent County Agricultural show
See All Photos

Expert Career Advice

Guide to Getting Your First Job

Find a Great First Job to Jumpstart Your Career

How to Get a Job

Getting a Job Is Tough; This Guide Makes it Easier

How to Get a Promotion

Climb the Ladder With These Proven Promotion Tips

How to Negotiate Your Salary

A Guide to Negotiating the Salary You Deserve

How to Write a Resume

Write a Resume Recruiters Can't Resist

Bright Horizons Family Solutions Job Seekers Also Viewed

KinderCare Learning Centers

3

3,127 Reviews
Compare

Glassdoor has 3,074 Bright Horizons Family Solutions reviews submitted anonymously by Bright Horizons Family Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Bright Horizons Family Solutions is right for you.