Bright Horizons Family Solutions Employee Reviews about "work life balance"
Updated Nov 16, 2021

Found 111 of over 3K reviews
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Top Review Highlights by Sentiment
- "The benefits are great and the company as a whole seems to really put families and kids needs first." (in 219 reviews)
- "The pay is low for having to deal with bodily fluids and the other responsibilities ." (in 340 reviews)
- "Managers receive no support and their line managers do not follow procedures yet expect everyone else to abide by them." (in 46 reviews)
Ratings by Demographics
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Reviews about "work life balance"
Return to all Reviews- Current Employee★★★★★
Bright Horizons is a good company.
Aug 1, 2019 - Pre-kindergarten Teacher in Fairfax, VARecommendCEO ApprovalBusiness OutlookPros
Management and families are great
Cons
Work-life balance is terrible when you have your own children to take care of after work. Pay is not enough to support yourself let alone a family.
Continue readingThank you for your feedback. We appreciate the dedication of all of our teachers like you for the important work you do to provide a great experience for our children and families. We understand how hard you work, and we routinely evaluate our compensation to ensure we remain competitive within our field and work to support you through a variety of benefits and programs including medical & dental insurance, 401K, tuition reimbursement, shopping discounts, and well-being resources. Work-life balance is an important part of our cultural mission. If you have specific concerns you would like to address further about your experience, please reach out to us at wearelistening@brighthorizons.com.
- Current Employee★★★★★
Pros
Supportive team Decent pay Family work environment
Cons
Work life balance is hard to keep when there isn’t enough staff
Bright Horizons Family Solutions Response
HR Administrator
Thank you for taking the time to provide feedback on your experience working at Bright Horizons; we definitely think that this is a great place to work and are so glad to hear you feel the same! Our goal is to make Bright Horizons feel like family to our employees so it is especially wonderful to hear that you felt at home. Thank you for your contributions towards making Bright Horizons such a special place for our children and families. Providing a supportive work environment is a large part of how we enable our employees to contribute towards our mission every day. The concerns that you have mentioned regarding staff are ones that we take very seriously. If you are open to sharing more details on your personal experience, we’d like to hear from you at wearelistening@brighthorizons.com.
- Current Employee★★★★★
Pros
Honestly it is the children that keeps me going day by day. Without their beaming faces and mount of abundant love I would have walked way a long time ago. The pay is decent but not for the amount of work that you are given outside of your job description.
Cons
Favoritism towards certain employees between the bosses and cohorts. It is challenging to maintain a healthy work life balance due to constantly being denied that right and given a guilt trip because of it. As teachers we rarely have time to complete trainings and the little time we are able to plan can be slim to none based on ratio purposes. Respect has not been given to me and there have been moments where I’m left feeling both belittled and alone.
Continue readingBright Horizons Family Solutions Response
Human Resources Business Partner, Generalist
We appreciate you taking the time to provide your feedback. We are glad that you enjoy working with our children and families. We understand that the ECE field can be rewarding as well as challenging at times and we want all of our employees to feel supported for the important work you do. Work-life balance is an important part of our cultural mission and something we strive to offer all of our staff. We take concerns surrounding your well-being very seriously. If you are willing to share more details about your experience, please contact us at wearelistening@brighthorizons.com so that we may address them directly.
- Current Employee, more than 5 years★★★★★
Wouldnt change it for the world
Sep 15, 2020 - Nursery Manager in London, EnglandRecommendCEO ApprovalBusiness OutlookPros
Great benefits, the people are amazing to work with. There are multiple opportunities to move up with the work place. Great support network and training opportunities. Competitive salary.
Cons
Sometimes if you don't remember work life balance disappears and it all becomes about work. However this is down to the individual.
- Current Employee, more than 5 years★★★★★
Pros
Great communication and attention to concerns. Great Benefits and focus on Work/Life Balance.
Cons
Could use a bit more support from the top when short-staffed. There is a significant focus on Diversity & Inclusion. Still, I often feel like in trying to make everyone feel included they only achieve in making certain groups feel included, and those who perhaps could be described as "always having been included" get a bit left behind or even made to feel like they need to hide who they are and what they value.
- Current Employee★★★★★
Pros
Company has good benefits overall
Cons
Sometimes hard to balance work/life
Continue reading - Former Employee★★★★★
Pros
Centers work in cohorts that become grow into your work family There is always someone to ask if you have a question Everything is thought out and planned for you
Cons
No creativity allowed Always someone down your back watching you Managers have clicks with directors because at some point they all worked together- you have to know someone to get ahead. Every center has different pay rates and rates vary widely They preach work life balance but they will work you till no end and you will see no extra pay bc it is salaried.
Continue readingBright Horizons Family Solutions Response
HR Administrator
Thank you for sharing your feedback as a current teacher for Bright Horizons. We appreciate all that you do to make Bright Horizons such a special place for children and families. We understand that it can be challenging and rewarding. We routinely evaluate the compensation and benefits offered to employees to ensure we remain competitive within the early childhood education industry and strive to provide a well-rounded array of different options to support our employees (medical and dental insurance, 401K, tuition reimbursement, etc.), but would like to hear more about your personal experience if you are willing to provide some more detailed information. If so, please reach out to us at wearelistening@brighthorizons.com.
- Current Employee★★★★★
Pros
They have a great work life balance and a sense of community
Cons
Paid time off is not great
Bright Horizons Family Solutions Response
HR Administrator
Thank you for taking the time to share your feedback as a Bright Horizons employee; we definitely think that this is a great place to work and are so glad to hear you think so too! Absolutely you are in a special place, with daily opportunities to enjoy a collaborative and caring work environment based on our HEART principles. And when those challenging moments occur (you never quite know when they will strike in the early childhood education world!), it is so important to have the support and understanding of those you work with. Thank you for your contributions towards making Bright Horizons such a wonderful place for our children and families.
- Current Employee★★★★★
Pros
Flexible with work life balance
Cons
lower salary, working past work hours
- Current Employee, more than 5 years★★★★★
Corporate Finance Team
Dec 19, 2019 - Anonymous Employee in Watertown, MARecommendCEO ApprovalBusiness OutlookPros
-Work Life Balance is great -Ability to work remotely -Always have free food around & free coffee -People Oriented Company
Cons
-Extremely Fast Paced, constantly changing systems which can be exhausting to the Centers & all corporate staff. -Micromanagement depending on your boss, some people have been with company for many years so act like they can do whatever they wish because of the length of time with the company. -Low pay considering the Boston market.
Continue readingBright Horizons Family Solutions Response
Human Resources Business Partner, Generalist
Thank you for your feedback. We are committed to ensuring a positive and respectful work environment where you feel supported for the important work that you do. We take concerns your concerns seriously. If you are willing to share more details about your experience, we would like to hear from you so that we may address them with you directly. Please contact us at wearelistening@brighthorizons.com.
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Bright Horizons Family Solutions Response
Human Resources Business Partner, Generalist