BrightStar Care Reviews

Updated May 13, 2021

To filter reviews, or .
3.9
76%
Recommend to a Friend
89%
Approve of CEO
BrightStar Care CEO Shelly Sun
Shelly Sun
283 Ratings
Pros
  • "Flexible schedule, weekend bonus, great clients(in 40 reviews)

  • "So happy it’s Weekly pay that’s awesome(in 37 reviews)

  • Cons
  • "Doesn't pay overtime and no benefits(in 44 reviews)

  • "office staff, culture of office,(in 26 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of BrightStar Care and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Former Employee, less than 1 year

      Flexible, in-demand job

      May 13, 2021 - Home Care Aide in Lake Forest, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You make your own schedule

      Cons

      The pay is very low, no room for growth

      Be the first to find this review helpful
    2. 5.0
      Former Employee

      Great Company

      May 6, 2021 - Personal Care Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great job for a college student who has a passion for caring for those with special needs.

      Cons

      There are no cons. Great company!

      Be the first to find this review helpful
    3. 2.0
      Former Employee, more than 1 year

      Recommend to a friend? NO

      May 4, 2021 - Anonymous Employee in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some flexibility and nice coworkers

      Cons

      -A lot of turn over -Unprofessional and inexperienced management -Low salary and a lot of expectations -A lot of interference from the headquarter trying to apply the same process to all the branches even if each state has different regulations - Most of the branch owners have no experience in the healthcare field and have to manage healthcare professionals what is very scary for the patients, especially when comes to the home health division. -No healthcare benefits - only one week of PTO per year

      Be the first to find this review helpful
    4. 4.0
      Former Employee

      Very flexible

      Apr 30, 2021 - Certified Nursing Assistant CNA in Maywood, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible , or schedule accommodations , weekly pay

      Cons

      Driving to different locations, no medical benefits

      Be the first to find this review helpful
    5. 5.0
      Current Employee, more than 1 year

      Flexibility and awesome staff

      Apr 12, 2021 - Certified Nursing Assistant CNA in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This is hands down the best CNA job I’ve ever had. I’m in nursing school and they worked with me around my schedule, no problem.

      Cons

      I truly have nothing bad to say about BrightStar. Better than any previous CNA job I had (all were in LTC).

      Be the first to find this review helpful
    6. 4.0
      Current Employee, less than 1 year

      Amazing care

      Apr 17, 2021 - Caregiver in Cedar Rapids, IA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible work schedule, great people. I love the home office and how sweet everyone is. And all the clients are very nice

      Cons

      Some shifts aren't always the best and always getting pages and calls for more shifts

      Be the first to find this review helpful
    7. 5.0
      Former Employee, more than 1 year

      sales

      Apr 27, 2021 - Sales Representative in Bethesda, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      access to all of people

      Cons

      none that i can think of

      Be the first to find this review helpful
    8. 3.0
      Former Employee, less than 1 year

      A little chaotic

      May 12, 2021 - Manager in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helping people to stay at home

      Cons

      Disorganized. Not compliant with regulations

      Continue reading
      Be the first to find this review helpful
    9. 5.0
      Current Employee, less than 1 year

      Great place to be

      Apr 22, 2021 - Recruiter in Bedford, NH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great teamwork and work-life balance. Open expression and acceptance.

      Cons

      Can be stressful, but a good kind of stress.

      Be the first to find this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Great Values projected from Leadership Down

      Apr 14, 2021 - Talent Acquisition in Venice, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Part of a Team, Inclusive, Fair, Kind and Genuine Staff and Owners. Recognition, support and guidance

      Cons

      We need more CNA's and HHA's to help us expand

      Be the first to find this review helpful
    Viewing 1 - 10 of 738 Reviews

    Popular Careers with BrightStar Care Job Seekers

    Caregiver
    Learn About the Job
    JobsSalariesInterviews
    Certified Nursing Assistant (CNA)
    Learn About the Job

    Work at BrightStar Care? Share Your Experiences

    or