BrightStar Care Reviews | Glassdoor

BrightStar Care Reviews

Updated November 8, 2017
349 reviews

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3.2
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Shelly Sun
109 Ratings

349 Employee Reviews

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Pros
Cons
  • Some employees are not able to get full time hours, some people do not get paid mileage or incentives No benefits hired as per diem only (in 28 reviews)

  • You dont see the office staff often unless you are summoned for paperwork (in 17 reviews)

More Pros and Cons

  1. "Home health aide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chesapeake, VA
    Current Employee - Anonymous Employee in Chesapeake, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BrightStar Care full-time (Less than a year)

    Pros

    Always have hours... Friendly place to work..

    Cons

    I really can't say anything bad about the company

    Advice to Management

    Nice place to work


  2. "CNA"

    StarStarStarStarStar
    Current Employee - CNA in Wheaton, IL
    Current Employee - CNA in Wheaton, IL

    I have been working at BrightStar Care part-time (More than 3 years)

    Pros

    Enjoy working with olderly in there own home

    Cons

    not getting morning hours that I like

    BrightStar Care Response

    Nov 17, 2017 – Marketing & Inside Sales Manager

    This is good news to hear. BrightStar Care - Wheaton strives to match up caregivers with their optimal schedule but that's not always possible. Keep up the good work and we will find those morning... More

  3. "Its Ok?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA/HHA in Blountville, TN
    Current Employee - CNA/HHA in Blountville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BrightStar Care full-time (Less than a year)

    Pros

    Flexible scheduling, Friendly staff, Easy work

    Cons

    Lack of hours, Disorganized

    Advice to Management

    Better Scheduling needed or people will leave.


  4. Helpful (1)

    "Hours and Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA/HHA in Blountville, TN
    Current Employee - CNA/HHA in Blountville, TN
    Doesn't Recommend
    Negative Outlook

    I have been working at BrightStar Care full-time (Less than a year)

    Pros

    They offer a very flexible schedule. They are always willing to work with schedule changes and updates.

    Cons

    They have a hard time giving consistent hours or a consistent schedule. They are constantly changing my schedule and the amount of hours I work in a week.

    Advice to Management

    They need to work on offering consistent clients and consistent hours and schedules. They also need to work on communication between clients, the home office, and the employees.


  5. "Lpn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, IL
    Former Employee - Anonymous Employee in Springfield, IL
    Doesn't Recommend
    Negative Outlook

    I worked at BrightStar Care part-time

    Pros

    The pay was fair in range.

    Cons

    Cancelled shifts with no notice, not paying all your money then having to wait forever to get it.

    Advice to Management

    Be more organized


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiting Manager in Sugar Land, TX
    Current Employee - Recruiting Manager in Sugar Land, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BrightStar Care full-time (More than a year)

    Pros

    Great company, focus is client centered Care, on call compensation, flexible PTO borrowing policy

    Cons

    No 401k, Expensive benefit plans,


  7. "Home health aide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Health Aide in Leland, NC
    Current Employee - Home Health Aide in Leland, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BrightStar Care part-time (Less than a year)

    Pros

    I can take care of people

    Cons

    Not enough hours and benefits

  8. "Brightstar Review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    flexible hours and various shift choices between private care and facility

    Cons

    unorganized with constant upset clients and understaffed

    Advice to Management

    Organize. Organize. Organize.


  9. "Scam"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Emerson, NJ
    Former Employee - Anonymous Employee in Emerson, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BrightStar Care full-time (More than 3 years)

    Pros

    Flexibility and nothing else I can think off

    Cons

    Pay, owner is A Moral, she is a scam artist and has no place in healthcare, they mess with your pay, they show favoritism with employees, the office is unorganized and rude. They don't care about the clients they just shove in bodies,no one knows what is going on there has been no in service and CPR training since before summer but they threaten your job if you don't go get it. There are no raises no benefits at ALL,

    Advice to Management

    Sell the business


  10. "LPN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LPN- Private Duty
    Current Employee - LPN- Private Duty
    Neutral Outlook
    No opinion of CEO

    I have been working at BrightStar Care part-time (More than a year)

    Pros

    i have got have a company that has allowed me to grow as a nurse. You get to work with different type of clients needs. I really enjoy the pediatric nursing side

    Cons

    there is little room for advancement.


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