Brightcove Marketing Reviews | Glassdoor

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Brightcove Marketing Reviews

Updated Aug 2, 2019

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Found 4 reviews

4.4
StarStarStarStarStar
84%
Recommend to a Friend
100%
Approve of CEO
Brightcove CEO Jeff Ray (no image)
Jeff Ray
2 Ratings
  1. Helpful (2)

    "Opportunity to impact the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightcove full-time

    Pros

    The Brightcove executive team is extremely supportive with a strong focus on employee, customer and company success. There has been a lot of change over the past year, but this is because the company is at the forefront of moving into the next phase of rapid growth, product expansion, and market leadership. In order to achieve those big goals, a high level of urgency, efficiency, and big change is required. This... is an amazing place to be if you want to work hard, work fast, and work toward having big impact in a rapidly changing market. There is a lot of work to do here -- but this means there is a lot of opportunity to own programs, learn quickly, and propose new ideas. The culture within this company is great -- lots of working parents and understanding for family flexibility, lots of collaboration among teams, lots of friendly people, and lots of opportunities for fun (and food) with bagels, endless candy, fully stocked kitchens, ping pong competitions, and more. There are also a significant number of women in positions of leadership in this company including several members of the board of directors (and the chairperson), the leader of customer support, the head of marketing, the leader of HR, and more. The culture at Brightcove is to actively promote those with the highest success record, leadership skills, and passion.

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    Cons

    Because the culture at Brightcove is so nice, there is a legacy of involving a lot of people across the organization in all decisions. While this is a great collaborative asset, if there are too many cooks in the kitchen, sometimes processes can slow down. This is changing as the organization continues to evolve and urgency / delivery is demanded by the executive team.

    Advice to Management

    Continue to solicit and respond to employee feedback and continue with transparent communication to entire organization.

    Brightcove2019-08-02
  2. Helpful (40)

    "HORRIBLE place to work - don't believe the "awards""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brightcove full-time for more than 3 years

    Pros

    Office is in a convenient location to South Station. Arrival of new CEO seems to be forcing out some of the underperforming senior management, especially the previous know-nothing CMO.

    Cons

    This place continues to rot from within. They like to say, “we hire nice, smart people. " The reality is those “nice, smart people” will stab you in the back in a nanosecond, especially at the executive levels, and especially due to new CEO. Politics and backstabbing in executive ranks are causing HUGE disruption and dissatisfaction among the rank and file employees. Brightcove hires junior people at all... levels so they can underpay and “compensate” with a senior title. Title inflation is rampant. They’re extremely stingy with stock and bonuses. There is NO work-life balance. Executive management expects you to be available 24x7 — nights, weekends, they don’t care. Promotions are based on who kisses up to C-suite. This is especially true of all who reported directly to former CMO. The number of SVPs, VPs, and Senior Directors is laughable for a company of this size. Several “VP” level people focus more on self promotion on social media, standing on other’s accomplishments, than on doing ACTUAL work. HR harangues employees to post positive reviews on this site to crowd out the negative ones and to try to win awards for “best place to work.” HR responses to negative reviews are an attempt to cover up the cultural warts and improve stature in the local Boston business scene. Stock is in the toilet with little improvement in sight.

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    Advice to Management

    Brightcove hasn’t achieved revenue goals outside the USA in years, yet EMEA and APAC sales leadership all consistently got promotions. CLEAN HOUSE. Customer support “leaders” are widely disliked and have a reputation for being intentionally vindictive and nasty. Their negative attitude trickles down to the people who talk to customers all day, every day and reflects in NPS scores. The new CFO is a widely... disliked former employee who was driven out due to poor attitude and underperformance, then failed at his next endeavor. It's baffling why he was recruited back and then promoted. HR may be nice and approachable, but benefits, including 401K match and health coverage, aren’t competitive, so what are they actually doing? FIRE ALL who reported directly to former CMO. Like him, they add nothing, know nothing, and do nothing. They make Brightcove a laughingstock.

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    Brightcove2018-10-04
  3. "Awesome people and culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - Digital Marketing in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightcove

    Pros

    A well-stocked kitchen, good work-life-balance, and interesting product are all great perks but the people make Brightcove the amazing place to work that is is. Just about everyone puts passion into their work and genuinely enjoys what they do. I interned at Brightcove years ago when it was a start-up and now that I'm back, I'm happy to report that it's managed to keep most of its luster despite having gone... public.

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    Cons

    None that I can think of.

    Advice to Management

    Hire more! We have a crazy amount of opportunity - just need more bodies to take advantage of it.

    Brightcove2016-06-29
  4. Helpful (3)

    "A breath of fresh air"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President International Marketing in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightcove full-time for less than a year

    Pros

    I began my time here in a part-time role, and quickly realised I really wanted to build my career with this team. Brightcove is truly a supportive, friendly, collaborative, open-minded and visionary global company. As part of the executive team, I appreciate the ambition we have to grow the business, the care taken to make the right decisions, the excellent reputation of our products, the investment back into... product R&D, the strong governance model, and a high proportion of the executive team as women. The Core team are very approachable and take their responsibilities seriously. I am excited to be on this journey with them, growing the business, growing my team and having fun! What a great move this was!

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    Cons

    Maybe it's the rose-tinted spectacles, but I haven't yet found a 'con' to working here.

    Advice to Management

    Don't be afraid to be bold and ambitious, especially with the global vision. But please cherish the 'nice' atmosphere in the company. It's a valuable (and unusual) attribute.

    Brightcove2019-07-16
Found 4 reviews