Brightcove Reviews | Glassdoor

Brightcove Reviews

Updated October 16, 2016
6 reviews

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2.0
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David Mendels
1 Rating

6 Employee Reviews

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Pros
  • In terms of work-life balance, it is one of the best that I have experienced (in 7 reviews)

  • Benefits are decent biggest advantage is the unlimited vacation (in 8 reviews)

Cons
  • Unfortunately some of the major issues plaguing Brightcove started at the top with inconsistent decision making and lack of accountability (in 4 reviews)

  • For the company as a whole, they're suffering the growing pains of a post-IPO company (in 3 reviews)

More Pros and Cons

  1. Helpful (5)

    "Great employees, leadership challenges"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Brightcove full-time (More than a year)

    Pros

    The employees with whom I worked at Brightcove were by and large very smart, passionate and driven individuals. The culture was also pretty good with multiple teaming events, both official and unofficial, snacks/meals in the office and general camaraderie.

    Cons

    Unfortunately some of the major issues plaguing Brightcove started at the top with inconsistent decision making and lack of accountability. This has led to major issues in the Product/Engineering side of the business which has had a ripple effect across the entire organization.


  2. Helpful (3)

    "Great people surrounded by unorganized leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Boston, MA
    Former Employee - Business Development in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brightcove full-time (More than a year)

    Pros

    -Relaxed atmosphere, lower/middle-level employees were great to work with
    -Beautiful office, great location, lots of internal perks and great parties

    Cons

    -Compensation packages were completely unfair
    -No room for growth in sales and marketing
    -Management never connected with the "front lines" of Brightcove to really understand what was going on in the market
    -Make changes to process, products, and offerings so often that you can never plant your feet and grow
    -Lots of favoritism in upper management
    -Very top focused and less focused on the impact major changes make on its employees as a whole

    Advice to Management

    -Talk to all of your employees before making drastic decisions. The people speaking with prospects and customers will have much more insight into the appropriate direction of the company and will help to make more informed decisions


  3. Helpful (4)

    "No Guidance from directors or from senior management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Boston, MA
    Former Employee - Business Development in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Brightcove full-time (More than 3 years)

    Pros

    very smart group of people

    Cons

    the senior management in the sales and marketing department are not too helpful in helping career building.

    Advice to Management

    be more helpful to those on your team


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  5. Helpful (2)

    "Technology company with growing pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Brightcove full-time (Less than a year)

    Pros

    They are pretty stable. The technology they are working with is pretty on key with what you would expect for a technology company.

    Cons

    There is a lot of reasons to not work here as an engineer and take your talent somewhere else. Lots of political BS, mass amounts of historical code and debt you will need to maintain. Work environment is not conducive to getting work done in my opinion.


  6. Helpful (1)

    "Lack of genuine regional management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Singapore (Singapore)
    Former Employee - Account Manager in Singapore (Singapore)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brightcove full-time (More than a year)

    Pros

    Great products, marketing, and visibility.
    Able to address both Media and Digital marketing segment

    Cons

    Micromanagement and lack of empowering employee to manage their accounts.
    Lack of company long term goals visibility to employees.
    That turned employees believing in the company's product to not be that much into the core of the workforce for obvious wrong reasons.

    Advice to Management

    Being sure that regional management is dealing with HQ with the most transparency as possible and making sure that employees are motivated to achieve company goals.


  7. Helpful (3)

    "Politics and Nervousness abound"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Approves of CEO

    Pros

    If you are hands-on with your tools then this atmosphere is great to be a part of, as there is a lot of collective brain power within the engineering team. The team is always looking for smarter ways to whip up something. The busy bees are nice and easy to get along with.

    Cons

    Outside of the engineering team, there has been a lot of turnover within management and favoritism at every vertical. This causes the overall decision making to slow down. Folks that are promoted are generally based on "who knows who". Feedback comes in the form of silence or "sent home packing without any answers". Its a contentious culture and probably why competition is always a step ahead and generally running faster.

    Advice to Management

    Stop making rash decisions and put a thought behind every action. Respect your employees.



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