Brightedge Technologies Reviews | Glassdoor

Brightedge Technologies Reviews

Updated June 17, 2018
206 reviews

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3.4
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Brightedge Technologies Founder & CEO Jim Yu
Jim Yu
155 Ratings

206 Employee Reviews

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Pros
  • "You'll learn a lot about using salesforce" (in 9 reviews)

  • "From day 1 the path to promotion is very clear and attainable, there’s a lot of opportunity to advance and earn more money in the sales role" (in 8 reviews)

Cons
  • "Work-life balance could be improved, but it's sales - every sales job depends on how much you apply yourself" (in 15 reviews)

  • "Definitely every tech startup has growing pains" (in 12 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "I chose BrightEdge, and have stayed at BrightEdge because of the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in San Mateo, CA
    Current Employee - Account Executive in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightedge Technologies full-time (More than 3 years)

    Pros

    - the management team is awesome, and has truly been focused on my career development
    - there is a clear path to promotion if you hit your numbers - you can go from SDR to AE in a year which is unheard in the Bay Area

    Cons

    - You have to have a strong work ethic. Expectations are attainable but also high. This can can create quick growth but also stress

    Advice to Management

    None


  2. Helpful (3)

    "Sales Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightedge Technologies full-time

    Pros

    BrightEdge offers very competitive compensation while providing you with an uptainable metric based career path. All of this is done well in a competitive and fun environment.

    Cons

    The only major con are the changes associated with being an evaling and growing company. Changes to policy and sale process are often but core values stay the same.

    Advice to Management

    Keep growing out the Cleveland office. Making the opportunities in a skilled and hungry job market will pay off will loyal and hardworking talent.

  3. Helpful (5)

    "Great Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightedge Technologies full-time

    Pros

    - awesome training program
    - smart, knowledgable, nice coworkers
    - room for growth
    - snacks, catered lunch on Fridays
    - company events
    - interesting product
    - large, big name clients
    - office location

    Cons

    - not everyone gets MacBooks

    Advice to Management

    none at the moment... keep developing the company culture into something amazing


  4. Helpful (2)

    "Fast-Paced Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Cleveland, OH
    Current Employee - Account Executive in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightedge Technologies full-time (More than a year)

    Pros

    Great technology
    Ability to move up the organization quickly
    Terrific, like-minded co-workers
    Pays very well
    Catered lunch every Friday
    Great kitchen
    Collaborative environment

    Cons

    There could be more coaching
    At times there can be tedious work to do


  5. Helpful (1)

    "Tough, but worth it. Which Sales Job Isn't?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Cleveland, OH
    Current Employee - Sales Manager in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brightedge Technologies full-time (More than a year)

    Pros

    Overall, the culture, pay, and growth opportunities are really great. The opportunity to work for a company that values employees and their growth is important to me, and I think BrightEdge has a few core programs in place to help you grow as a sales professional.

    Cons

    The workload can be overwhelming, and there is a huge need to provide a great, reproducible time management program to help new AEs grow. Work-life balance could be improved, but it's sales - every sales job depends on how much you apply yourself.

    Advice to Management

    If you tell a team what to do, give them advice also on how to do it and help them. Don't just say - you need to create a plan - go. How about, here's what has been successful in the past and based on the analysis, I think scenario might work best. Also - don't deploy 40 action items on a team after your having a discussion about work-life balance.


  6. Helpful (3)

    "Not a long-term career sales position.. Sales team is becoming a revolving door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Cleveland, OH
    Former Employee - Account Executive in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brightedge Technologies full-time (More than a year)

    Pros

    - Great pay
    - People are great to work with a fun, young atmosphere
    - Great place to learn the fundamentals of sales if you're an SDR or have limited selling experience

    Cons

    - By far the worst micromanagement environment I have ever been in. Managers read your emails before they go out to prospects, every action is scrutinized (i.e. emails, phone calls, how your run your demos, etc.)

    - All feedback from management is negative, and you're never told when you do something well

    - Previous sales experience is meaningless. Everything you do must be done their way, and you have to follow their "playbook"

    - Flawed sales system. Much of your success will be based on the SDR you're assigned to, who is to provide you leads. Management handcuffs the sales team by creating too many selling rules on what companies you're allowed to prospect, and how you and your SDR partner can go after them.

    - Very understaffed SDR team. Management can't figure out how to properly staff and handle SDR promotions to adequately provide the Account Executives with leads, which leads to a feast or famine environment, and extremely difficult to be consistent month after month

    - Two consecutive poor months in sales will put you on a performance plan, fighting to keep your job

    - The product is overpriced in an oversaturated market. Sales still uses the same used car salesman tactics that don't work like they once did in the early stages of the industry. There's only so many $100M companies out there, and the entire salesforce has been targeting the same companies for years now. Basically, selling just continues to get harder in this environment

    - Sales process is too systematic, not allowing you to treat prospects like people and building relationships of trust with them (i.e. management makes you email your hot prospects every single day, ignoring their personal space )

    - Work/life balance is horrendous. Not for people with a spouse/family

    - Very poor leadership from upper level management, and horrible communication to lower level managers to provide transparency to the sales team.

    Advice to Management

    - Stop being data junkies and treat the sales team like people and not a body in a seat. People have intangibles and skills that can be of tremendous value that cannot be represented on a data sheet. You hire people with sales experience, but inhibit them from using their experience or expertise while in the role. Provide flexibility with your playbook and treat people like people

    - The CEO has limited (to no) experience in sales, but continues to dictate the sales organization. Trust the people you hire. Stop wasting your time attending interviews for every single employee and manage those under you, don't dictate them.


  7. Helpful (3)

    "Great... if you want to learn SEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    High starting salary
    Defined Promotion track
    Awesome SEO Training Program

    Cons

    Egos
    Fake smiles
    Poor management
    The list goes on

    Advice to Management

    Lower your cost, find better sourcing ability, change the goal from metrics to results

  8. Helpful (3)

    "Save Your Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Foster City, CA
    Former Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brightedge Technologies (More than a year)

    Pros

    Friday lunches, solid SDR program

    Cons

    Everything else, culture is shotty, people don't care about each other, leaders are blind to what needs to be done.

    Advice to Management

    Start doing something to affect your culture positively!


  9. Helpful (4)

    "Ignore the positive comments - sales team is being bribed to write them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brightedge Technologies full-time (More than a year)

    Pros

    Do you want me to lie here?

    Cons

    -Micromanagement at all levels
    -No work life balance
    -The CEO will have you fired if you do not comply with his way of thinking
    -Attrition on all teams, there is no growth happening here

    Need I say more? You will find a better job elsewhere - actually anywhere is better than here.

    Advice to Management

    Fire every leader and start fresh or you won't have a company much longer.


  10. Helpful (11)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Brightedge Technologies full-time (More than a year)

    Pros

    - Pay is good
    - People are genuinely great
    - You'll learn a lot about using salesforce

    Cons

    - Micromanagement to the extent that managers review emails before you send them
    - Go ahead and read the above again....
    - Platform is overpriced and the leadership refuses to acknowledge the vastly lower cost options swallowing up market share left and right.
    - Regularly understaffed SDR team. The hiring process is mismanaged every year, and between firings and people outright leaving, this group is often a skeleton crew every spring - which means fewer and fewer opportunities for AE's.
    - If you have 2 bad months you're put on notice. 2 months....talk about a hell of a culture.
    - No work/life balance

    Advice to Management

    - Stop being Yes men to the CEO who is clearly over his head. He has no idea how to run a sales team.


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