Brighterion Reviews | Glassdoor

Brighterion Reviews

Updated October 10, 2017
49 reviews

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3.1
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Dr. Akli Adjaoute
39 Ratings

49 Employee Reviews

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Pros
  • I have worked for several other companies prior to Brighterion in the Bay Area and I am far happier at Brighterion (in 3 reviews)

  • Introduction to some data science tools and techniques (in 3 reviews)

Cons
  • Most of the outstanding reviews on Glassdoor are either written by him or one of his minnows, so come in with eyes wide open (in 3 reviews)

  • Like your stock options and raises/reviews (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great Success Story - Mastercard purchase proves innovation and dedication pays off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brighterion full-time (More than 3 years)

    Pros

    Mastercard's purchase of Brighterion in August, 2017 has brought many rewards and benefits to the employees and validates the fact that hard work and dedication to perfection and innovation pays off. The culture here continues to improve. I have been with Brighterion since 2013 and my experience has been 100% positive since day 1. I have had a chance to work closely with team members in every group (from the CEO to QA, Java, Modeling and Biz Dev) and all have been a pleasure to work with and all are dedicated, friendly and intelligent people. As a result of quality hires, the turnover here is actually very low. Skilled, qualified talent stays and the acquisition by Mastercard proves that only the strong survive.

    Cons

    As I stated previously my experience here has been 100% positive since day 1 and I have always been treated fairly and with respect. Not everyone feels that way so maybe we can do better at opening lines of communication so everyone feels they are being recognized and listened to?

    Advice to Management

    I hope the company culture continues to improve with the purchase by Mastercard


  2. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in San Francisco, CA
    Former Employee - Sales Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brighterion full-time (More than a year)

    Pros

    Great team, fun place to work.

    Cons

    Too much management, blocking growth.

    Advice to Management

    Allos your employees to have more room to grow.

  3. "what a loser of a place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer in San Francisco, CA
    Former Employee - Programmer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brighterion full-time (More than a year)

    Pros

    guess its a job that under pays and has ridiculous expectations

    Cons

    you will learn nothing, the ceo is tackless, the people who stay around are scared of him as he fired people in a heartbeat. The technology is old, better off starting your own company, this is a fly by night organization, you never really know if it will survive


  4. Helpful (4)

    "It was an "Interesting" experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Brighterion full-time (Less than a year)

    Pros

    I got to work in beautiful San Francisco. I met some wonderful co-workers here, most I'm sure have left. The CTO is very technical and intelligent and I enjoyed working with him. In my very short time with them, I was recognized for my efficiency and hard work and I really appreciated it.

    Cons

    The pay here is very low. Of course, they didn't force me to work here. I joined during the recession and I was happy to have a job. However, they did not attempt to pay anywhere near market rate, even at the time but beggars can't be choosers. I suppose this is a company where people go to work on a temporary basis or if they lived in the city and wanted a short commute.

    The culture here is unlike any other company I've worked for. I guess it's not for me but the three executives with talk among themselves in their native language and everyone else are treated like drones. An individual contributor doesn't have any say in any decision about the software. Decisions are handed down and you're simply expected to accomplish the task.

    About the CEO, I believe him to be an untrustworthy man. When I interviewed and during negotiations, he told me his name. When I started working there, I found out his name was something else. Very strange.


  5. Helpful (2)

    "Old technology, No Leadership or Professional Experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brighterion full-time

    Pros

    Location Location Location: I left my heart in San Francisco. But, it all starts and ends there. Working here is miserable.

    Cons

    The company has one main customer, who in which, is also an investor and Board Member. That customer resells the same technology to their customers, who happen to be the primary target market for Brighterion. Therefore, they compete against each other, selling the same technology solution. Brighterion, then uses all those customer logos that their primary customer/investor has sold and done business with, and puts those logos in their sales presentations and marketing material and tells new prospects that they are Brighterion customers....in Fact, they are not Brighterion customers at all. Brighterion has no relationship whatsoever with any of them. It's just plain lying.

    This is an 18 year old company that wants to be a start-up in the new era of A/I, but has very old technology and no professionally experienced people that have ever worked at another tech firm. Nearly all are just out of college and everybody reports to the CEO. There are no managers or Sr. Leaders, just look at the Bio page on their web site....in fact, one guy is a fake profile and doesn't even exist in the company at all. Then, look at their LinkedIn page...not a single Sr. Leader or Executive is listed because they don't exist. As the other profiles indicate, the CEO controls everything. He even orders the soda and juice in the kitchen....he can't even let that task go.

    Advice to Management

    Advice to the Board: Sell the company to your primary customer. You can't compete and it's clear.


  6. Helpful (8)

    "CEO is expert in "Alternative Facts""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in San Francisco, CA
    Former Employee - Software Engineer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Brighterion full-time (More than a year)

    Pros

    Nice co-workers & great location with nice views. That's about it!!

    Cons

    Management has miserably failed in most of their endeavors and are using "alternative facts" and being very economical with the truth. Some non exhaustive examples below:

    - claiming 100s of customers when they barely have 4 or 5 direct customers including one marquee customer on which more than 80% of the business is relying upon. If this marquee customer decides to change vendor, they're as good as dead;

    - claiming low staff turnover when even by Bay area's standards the turnover is awful. Staff never stopped changing when I was there. A rapid look at well-known professional social media sites will give you an accurate picture;

    - showing on the website fake members of the management team (strategy for instance) that nobody in the office ever saw, met or spoke to.

    The CEO's expertise is deception from start (recruitment) to end.

    I am not going to even comment on the lowest ever pay and worst benefits you could imagine, nor on the despicable behavior of the CEO often mentioned in other reviews (btw the majority of good reviews on glassdoor are written or dictated by him).

    CEO, already in his 60s, is still daydreaming about greatness (probably suffering from acute NPD) and thinks his Cie is worth billions when he has miserably failed to attract any of the big players from the Valley who are investing billions in A.I. and machine learning.

    If he is that good and his technology such advanced, a benchmark for him should be the $500+m paid by Alphabet for DeepMind (led by a real genius) early 2014. 3 years on, it should be easy peasy to beat that figure considering how hot the market is in that particular field.

    My bet is that, if he ever manages to get it sold, he will only achieve a valuation 20 to 30 times below this mark. Obviously, he will then claim a great victory.

    The ones who will end up crying are my former co-workers who would have sacrificed good wages and stocks elsewhere for a few stock-options that will be barely worth the paper they are written on. Their value will certainly not be life-changing.for them.

    Advice to Management

    I wonder what the Board's responsibility is in this Cie. They should have removed him from any business responsibilities a long time ago. Bring a real leader before it is too late...


  7. "Excellent place to work where I gained invaluable experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Approves of CEO

    I worked at Brighterion full-time (More than 3 years)

    Pros

    I had a very good experience. Brighterion is a very good company to work for and through my difficult journey of my mother's illness they were very supportive.

    Working with cutting edge technology has allowed me to grow as a profession, and increase my personal knowledge.

    Cons

    Could use better communication between departments but overall a great place.

    Advice to Management

    Thank you!

  8. Helpful (9)

    "Horrible place to work at full of racism, micromanagement and homophobia."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in San Francisco, CA
    Former Employee - Developer in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brighterion full-time

    Pros

    Located close to a Bart station with nice office views

    Cons

    Low pay with a racist, homophobic, bigot CEO. False promises are thrown around like candy on Halloween.
    Outdated software and mindless work make this place a nightmare to work for.
    Run and avoid like the plague.

    Advice to Management

    Stop posting fake reviews on glass door and take the advice from your employees.


  9. Helpful (3)

    "This company is a joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    My coworkers are all really nice but that might actually be a con since theres always some nice guy getting verbally abused.

    Cons

    The technology is far from advanced, eventhough the CEO talked it up during the interview. Its funny that every time a bad review is written management makes up some BS good one. Watch a bad one was just posted... within days well have a good one, they usually can't wait.

    Advice to Management

    Stop abusing people and lying to people. What goes around comes around. Treat your employees better so you dont have to keep wasting time on posting glassdoor reviews.


  10. Helpful (8)

    "Very Successful Company in Very Competitive Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brighterion full-time (More than 3 years)

    Pros

    My experience at Brighterion has always been very positive. The work is challenging and interesting and the client base keeps growing. A long-term client recently told us that we continue to exceed their highest expectations in performance and reliability - now THATS a team you want to be a part of!

    We work as a team and everyone is expected to pull their weight. The CEO, a former professor with a PhD in A.I., is humble in his accomplishments, has an open door policy and always attributes the company's success to the team.

    I was perplexed when I heard of a former employee who was not happy here. It could be that some people are in over their head with highly sophisticated technology. However the Bay Area has plenty of companies looking for talent at every level so hopefully they found a better situation.

    From my experience, the best talent can be found at Brighterion and I am proud to be part of their team!

    Cons

    There are no issues that rub me the wrong way.

    Advice to Management

    You obviously know what your doing so just keep working your magic.


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