Brighton Collectibles Reviews | Glassdoor

Brighton Collectibles Reviews

Updated February 16, 2017
176 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
Rating Trends Rating Trends
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Jerry Kohl
83 Ratings

176 Employee Reviews

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Pros
Cons
  • Store managers - so many are not leaders and apply their personal agenda rather than focus on the bigger picture (in 10 reviews)

  • Too many contests and charity events for part-time employees to keep track of when they're only working 10-15 hours per week (in 8 reviews)

More Pros and Cons

  1. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Lombard, IL
    Current Employee - Assistant Store Manager in Lombard, IL
    Recommends
    Approves of CEO

    I have been working at Brighton Collectibles full-time (More than 3 years)

    Pros

    This company really takes care of their employees. Great work life balance. Provides constant training and product knowledge to make employees best of the best

    Cons

    Required to work weekends. Limited hours for part-time employees.


  2. Helpful (1)

    "Assistant Store Managing Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brighton Collectibles full-time (More than 5 years)

    Pros

    Great rate of pay, bonus opportunities, opportunities to win merchandise, yearly trip to 'home office' for Camp Brighton.

    Cons

    Overtime not allowed, too many in-store events without customer incentives, visual changes too often. Store managers given rewards that could be shared by entire team instead of rewarding one part of the team. Scheduling often unfair to team and more in favor of store managers own personal wants and needs.

    Advice to Management

    Home office should pay close attention to scheduling rules and patterns. Some store managers work little or no Sundays, nights or closing Saturdays.


  3. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brighton Collectibles part-time

    Pros

    Pay, people, contest, management, perks

    Cons

    no cons to talk about

    Advice to Management

    keep doing what you are doing


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brighton Collectibles part-time

    Pros

    Fun environment to work in

    Cons

    Sometimes hard to stay customer oriented


  6. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brighton Collectibles full-time

    Pros

    Great company. Jerry is amazing man. Kind to all his employees

    Cons

    Spending way to much time on little things

    Advice to Management

    Keep it real


  7. "Sales Partner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Partner
    Former Employee - Sales Partner
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brighton Collectibles part-time (More than 3 years)

    Pros

    Wonderful, positive work environment. Great communication between management and sales team. The company does a great job of motivating and supporting employees.

    Cons

    Nothing bad to say. The company could work to utilize more modern marketing and social media platforms. Sometimes not enough hours to go around.

    Advice to Management

    Take more partner suggestions for different ways to use marketing and also to give suggestions to the company itself. Work on scheduling.


  8. "Very rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist
    Current Employee - Sales Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brighton Collectibles part-time (More than a year)

    Pros

    They encourage you to treat the store like your home and everyone shopping is a guest in your home. It's a very flat organization and everyone has access to every level, including the owner.

    Cons

    Its retail, so expect to work during busy season. Though the upside is they reward you for the extra effort.

    Advice to Management

    Keep the family environment.


  9. "Its just not Brighton"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brighton Collectibles full-time (More than 3 years)

    Pros

    Many Pros to being a Brightonista.

    Cons

    Also many Cons, Invested talent over looked.

    Advice to Management

    To be successful you must make Brighton your life.


  10. Helpful (3)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Brighton Collectibles full-time (More than 10 years)

    Pros

    Great Co-workers, Beautiful store and products. Co-workers are hardworking and loyal. Jewelry is very pretty and prices are reasonable. Product training is exceptional!
    Managers salaries are competitive.

    Cons

    This was once a great place to work but has turned into a telemarketing company. The customers are not happy with the amount of emails and phone calls they receive.
    Only managers are rewarded for sales...China, Hawaii trips. Partners receive a very small $ bonus if monthly goal is attained.
     Merchandise and marketing never arrives in time for visual changes. Everything is last minute and disorganised.
    Extremely old POS that constantly has issues requiring ridiculous amounts of time on the phone with KWI. MPOS very slow and too small for elderly customers.
    Managers are micromanaged to death.

    Advice to Management

    Reward the partners. Why should they care about selling and obtaining goals to send their manager to Hawaii, China or LA. Why not provide them with a chance to win a trip to China? Highest ADS for the year?
    DM's be consistent with expectations for managers and partners. Managers are tasking so sales partners can be selling so as not to lower their SPPH.
    New POS and MPOS system and new help desk. Hold times for KWI are unreasonable.
    More up to date trendy handbags are needed.
    Too many parties, gwp's and events. You need to have a sale like all retailers.


  11. "My Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Associate in Las Vegas, NV
    Former Employee - Sales Associate in Las Vegas, NV

    I worked at Brighton Collectibles (Less than a year)

    Pros

    Work with great people and have fun when new products come out.

    Cons

    Had to earn your hours by the sales that you do.



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