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Brightstar Reviews

Updated February 10, 2018
269 reviews

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2.6
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Approve of CEO
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Jaymin B. Patel
63 Ratings

269 Employee Reviews

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Pros
Cons
  • Expected to work very long hours with little to no recognition (in 14 reviews)

  • Lack of senior Management depth (in 14 reviews)

More Pros and Cons

  1. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Miami, FL
    Former Employee - Supervisor in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brightstar full-time (More than 5 years)

    Pros

    Friendly, clean , opportunities to grow , organice , experience managers.

    Cons

    From my experience in this company i don't have a con.

    Advice to Management

    Keep the grate work.


  2. Helpful (1)

    "Great fit for people who are very flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Brightstar full-time

    Pros

    Lot of opportunities to create your own mark if you are flexible
    Very dynamic env and no dull moment at any time
    Learn and practice how to deal with difficult people and influence without authority to get the outcomes you need

    Cons

    No predictability and correlation on the current direction based on past results
    Lot of ambiguity and lack of clear organizational communications aligning Corporate and Regional leadership.

    Advice to Management

    More communications and focus on people development

  3. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - FLORIDA in Miami, FL
    Former Employee - FLORIDA in Miami, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at Brightstar full-time (More than 8 years)

    Pros

    - Exposure to global operations,

    Cons

    - Lack of senior Management depth.
    - Team development does not exist.


  4. Helpful (1)

    "Web Content Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Content Administrator
    Current Employee - Web Content Administrator
    Negative Outlook
    No opinion of CEO

    I have been working at Brightstar full-time (More than 3 years)

    Pros

    Great culture. Great co-workers. Good benefits.

    Cons

    Diminishing growth in US accessories market.


  5. "Zero support or guidance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brightstar full-time (More than a year)

    Pros

    Decent pay and occasional snacks.

    Cons

    Zero support or guidance. They tell you its "sink or swim" but give you no tools for success or any type of training. Every wrong thing you do is monitored and recorded to later use against use rather than being used to coach you to be better.

    Advice to Management

    Actually coach and train your employees to help them be successful


  6. Helpful (1)

    "NO recognition, NO support, NO guidance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brightstar full-time (More than 3 years)

    Pros

    Good quality of people (Most)

    Cons

    Expected to work very long hours with no recognition in return. Manager provide NO coaching and NO support to achieve your goals unless they are tied to theirs
    Management personal interests are before anything else. No effort to retrain knowledge and/or good people. Very disorganized. No communication to the employees

    Advice to Management

    Communication needs to be improved between management and employees.


  7. Helpful (1)

    "Could Be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brightstar full-time

    Pros

    Some of the newer managers understand leadership.

    Cons

    Few frighting things. I have been with company for two years, HR has turned over more than any company I have ever seen. From the very top to most recent. Makes one wonder if this is the right company for me. If HR is not together, I question the rest of the team. I am now looking at other opportunities based on the turnover in HR. Not comfortable with stability. They can say what they like; however, the proof is in the turnover.

    Also, so departments can work from home other cannot. I guess that is driven by HR.

    Advice to Management

    Revamp HR and some of the leadership in Ops and this company could move to the next level. Jaymin may want to talk to some of those who left the company to get a better feel for their departure. On the other hand it he believes the company is moving forward, I would say, take your head out of the sand.

  8. Helpful (1)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Libertyville, IL
    Former Employee - Account Executive in Libertyville, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brightstar full-time (More than 3 years)

    Pros

    Unfortunately they are all gone so there are no pros to speak of. The vacation policy is good at least 20 days per year.

    Cons

    Layoffs every few months, US division is sinking fast, sad to see. Use to be a good company. It has fallen apart over the past year.


  9. "Uninspiring place to be....."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Libertyville, IL
    Former Employee - Anonymous Employee in Libertyville, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brightstar full-time (More than 5 years)

    Pros

    Entry level can get experience.

    Cons

    Pushed out the knowledge base in favor of drinking buddies, and “yes” types.

    Advice to Management

    Reevaluate how you are retaining talent. Very questionable that most of those regarded as future leaders 5 years ago don’t work for the company anymore.


  10. "Great Company In A Shaky Industry"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Brightstar (More than a year)

    Pros

    Great benefits and pay packages, they really value work/life balance.

    Cons

    I think as a distributor they have too many eggs in one basket, making the future uncertain.

    Advice to Management

    Allow your teams more room to be creative/think outside the box to get things done.


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