Brilliant Earth Reviews | Glassdoor

Brilliant Earth Reviews

Updated January 2, 2019
74 reviews

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4.3
StarStarStarStarStar
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Brilliant Earth Co-founders Beth Gerstein and Eric Grossberg
Beth Gerstein and Eric Grossberg
50 Ratings

Employee Reviews

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Pros
  • "I loved everything about my time at Brilliant Earth" (in 23 reviews)

  • "Everyone at Brilliant Earth is engaged with their work and extremely hard working" (in 12 reviews)

Cons
  • "Brilliant Earth boasts about a team enviornment and culture" (in 8 reviews)

  • "There has been incredibly high turnover in sales" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (18)

    "Inspiring Team, Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Associate in San Francisco, CA
    Current Employee - Customer Experience Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)

    Pros

    This is probably the best group of people that I've ever worked with. Lots of very smart and interesting people from diverse backgrounds. Products are beautiful and most customers are really happy and engaging. I've learned a ton since I've been here and I've already experienced strong growth in compensation and responsibility. Several of my colleagues have been promoted to management from junior roles. The mission is inspiring and the company really cares about the bigger issues but also smaller ways to have an impact.

    Cons

    Not really a con for me but my schedule includes weekend days. I had concerns at first but actually really enjoy being off during the week.

    Advice to Management

    You are doing a great job to achieve so much success so far. Hope you will continue to promote from within :)


  2. "Make you feel like family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth part-time

    Pros

    My team was fantastic and made me feel like family.
    Management is very encouraging and supportive.
    Doesn't feel like going to work is a chore.

    Our customers appreciate the family feel and atmosphere. They dont feel pressure, since everyone on the team loves their job and genuinely want to help them find the perfect pieces.

    Cons

    Usual retail cons, hours etc.

  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brilliant Earth part-time

    Pros

    Great sales initiatives and upper management support

    Cons

    Would have liked a larger employee discount to take advantage of the nice jewelry


  4. Helpful (1)

    "Great retail experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brilliant Earth part-time

    Pros

    I loved everything about my time at Brilliant Earth. The team members were super nice and supportive.
    Great products and company mission
    No selling pressure from management

    Cons

    None. I just wish I didn't have to move out of state for personal reasons and have to leave.


  5. "Such a great work environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brilliant Earth part-time

    Pros

    Lots of room for growth and moving up.
    The company seems to be expanding and doing well and was very positive for us staff members and encouraging.

    Cons

    Gets really busy around major holidays and can be a bit hectic, but I guess this would be the same anywhere else too in retail.


  6. Helpful (2)

    "Loved my time at BE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brilliant Earth part-time

    Pros

    I worked there when I was finishing my degree. They were very flexible and understanding with my college schedule and willing to accommodate my shift requests.

    Great perks and great management

    Cons

    I did not receive enough product knowledge from my time working there but it is understandable as I was working part time hours.


  7. Helpful (1)

    "Working at BE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brilliant Earth full-time

    Pros

    Very good communication and incentives for employees. You don't just feel like a number here, they really make you feel like family. BE also throws great holiday parties to thank their employees for their hard work.

    Cons

    I can't really think of any other than the usual retail ones, very busy holiday hours etc.. But I guess that's what you sign up for in retail.

  8. "Brilliant Earth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time

    Pros

    friendly staff and open floor plan

    Cons

    Management seems to busy to help but still tells you to ask for help and then leaves you hanging.


  9. Helpful (2)

    "I Love BE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (Less than a year)

    Pros

    Brilliant Earth was my first job out of college and I had a few different offers I was considering. I'm so glad I picked this one! I've been learning a lot and have made a lot of great friends here. My manager was promoted from entry level so it feels like there are really good opportunities for growth. So far I've been getting good feedback on my work so that feels good too!

    Cons

    It's jewelry so there are a lot of security procedures


  10. Helpful (9)

    "Great Place for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)

    Pros

    Brilliant Earth recognizes high performers and provides good opportunities for advancement. I was at my last company for 3 yrs without seeing any growth but I've been promoted twice in 2 yrs at BE. Promotions and advancement seem to be based on merit and are not political like other places where I've worked. It is a fast paced environment which I like and the company is growing quickly.

    Cons

    Nothing really stands out beyond the usual quirks of a fast growing company like processes changing relatively quickly