Brilliant Earth Reviews | Glassdoor

Brilliant Earth Reviews

Updated September 17, 2018
67 reviews

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4.2
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Brilliant Earth Co-founders Beth Gerstein and Eric Grossberg
Beth Gerstein and Eric Grossberg
43 Ratings

67 Employee Reviews

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Pros
  • "I had a fantastic experience at Brilliant Earth and learned a ton" (in 22 reviews)

  • "Everyone at Brilliant Earth is engaged with their work and extremely hard working" (in 11 reviews)

Cons
  • "Brilliant Earth boasts about a team enviornment and culture" (in 8 reviews)

  • "There has been incredibly high turnover in sales" (in 4 reviews)

More Pros and Cons

  1. "I Love BE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (Less than a year)

    Pros

    Brilliant Earth was my first job out of college and I had a few different offers I was considering. I'm so glad I picked this one! I've been learning a lot and have made a lot of great friends here. My manager was promoted from entry level so it feels like there are really good opportunities for growth. So far I've been getting good feedback on my work so that feels good too!

    Cons

    It's jewelry so there are a lot of security procedures


  2. Helpful (8)

    "Great Place for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)

    Pros

    Brilliant Earth recognizes high performers and provides good opportunities for advancement. I was at my last company for 3 yrs without seeing any growth but I've been promoted twice in 2 yrs at BE. Promotions and advancement seem to be based on merit and are not political like other places where I've worked. It is a fast paced environment which I like and the company is growing quickly.

    Cons

    Nothing really stands out beyond the usual quirks of a fast growing company like processes changing relatively quickly

  3. "Great Organization and Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience
    Current Employee - Customer Experience
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (Less than a year)

    Pros

    I've been with the company for around 8 months and it's going great so far! I've learned a lot and really like my co-workers. Most of the customers are great too. I feel good about the growth potential here.

    Cons

    Things can get a little hectic at times especially when we are running a promotion


  4. Helpful (8)

    "Great Company and Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brilliant Earth full-time

    Pros

    I had a fantastic experience at Brilliant Earth and learned a ton. I'll really miss the people. My experience here really set me up for future career opportunities.

    Cons

    Nothing really....just wish personal circumstances didn't require me to leave


  5. Helpful (4)

    "Rewarding job, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Assistant in San Francisco, CA
    Current Employee - Operations Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (Less than a year)

    Pros

    Crazy days that feel great when they are over - like I got a ton accomplished. Never bored - no down time. Co-workers step up to support each other in every department. Working or a purpose is rewarding - I love the mission.

    Cons

    so busy it can sometimes feel chaotic

    Advice to Management

    Keep investing in your employees


  6. Helpful (8)

    "I Love Brilliant Earth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Associate
    Current Employee - Customer Experience Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)

    Pros

    I'm so glad that I chose to work at Brilliant Earth. The team is so smart and talented and gets together socially as well. I've made some great friends here. The products and customers are fun and it is uplifting to spend time with people who are getting ready to propose, get married, or celebrate. I've learned a lot about customer experience and really appreciate the focus that BE puts on the customer and making sure they are happy. I feel like my manager is really looking out for me and my career growth as well.

    Cons

    I really don't have any cons


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brilliant Earth full-time (More than a year)

    Pros

    People are really good at their jobs but also really nice. I mean really really nice. It's so important and really different than other places I've worked.

    Cons

    I didn't take full advantage of employee pricing while I could

  8. Helpful (8)

    "Fantastic Experience!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in San Francisco, CA
    Current Employee - Operations Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)

    Pros

    So refreshing to work at a company where the team is capable, down to earth, and really cares about doing a good job. My manager is particularly great. The company seems to be growing fast so I think the future here is bright.

    Cons

    This place is so much better than my last job that I can't really think of anything that's worse.

    Advice to Management

    Keep hiring and promoting great people!


  9. Helpful (1)

    "Great culture, great co-workers!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Jewelry Consultant in San Francisco, CA
    Current Employee - Jewelry Consultant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)

    Pros

    Awesome culture of hard work, collaboration, and giving back. I love the volunteer activities that are organized and the social outings that the company sets up. My co-workers are amazing and have become friends.

    Cons

    Busy, busy, busy - this place is non-stop but I love it.

    Advice to Management

    Keep hiring amazing, kind people.


  10. Helpful (7)

    "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Associate in San Francisco, CA
    Current Employee - Customer Experience Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (Less than a year)

    Pros

    I've been amazed by almost everyone I've met here! I'm learning a ton and I feel like my contributions are really valued. My manager started as entry level and has been promoted several times and I feel like I'm learning from a true role model. I really love our customers too!

    Cons

    Nothing that I've found yet other than Powell St Bart station but that's not really the company's fault

    Advice to Management

    Keep up the great work!


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