Brilliant Earth Reviews | Glassdoor

Brilliant Earth Reviews

Updated November 13, 2018
69 reviews

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4.2
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Brilliant Earth Co-founders Beth Gerstein and Eric Grossberg
Beth Gerstein and Eric Grossberg
45 Ratings

69 Employee Reviews

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Pros
  • "I had a fantastic experience at Brilliant Earth and learned a ton" (in 22 reviews)

  • "Everyone at Brilliant Earth is engaged with their work and extremely hard working" (in 12 reviews)

Cons
  • "Brilliant Earth boasts about a team enviornment and culture" (in 8 reviews)

  • "There has been incredibly high turnover in sales" (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (14)

    "Inspiring Team, Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Associate in San Francisco, CA
    Current Employee - Customer Experience Associate in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)

    Pros

    This is probably the best group of people that I've ever worked with. Lots of very smart and interesting people from diverse backgrounds. Products are beautiful and most customers are really happy and engaging. I've learned a ton since I've been here and I've already experienced strong growth in compensation and responsibility. Several of my colleagues have been promoted to management from junior roles. The mission is inspiring and the company really cares about the bigger issues but also smaller ways to have an impact.

    Cons

    Not really a con for me but my schedule includes weekend days. I had concerns at first but actually really enjoy being off during the week.

    Advice to Management

    You are doing a great job to achieve so much success so far. Hope you will continue to promote from within :)


  2. "Working at BE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brilliant Earth full-time

    Pros

    Very good communication and incentives for employees. You don't just feel like a number here, they really make you feel like family. BE also throws great holiday parties to thank their employees for their hard work.

    Cons

    I can't really think of any other than the usual retail ones, very busy holiday hours etc.. But I guess that's what you sign up for in retail.

  3. "Brilliant Earth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time

    Pros

    friendly staff and open floor plan

    Cons

    Management seems to busy to help but still tells you to ask for help and then leaves you hanging.


  4. Helpful (1)

    "I Love BE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (Less than a year)

    Pros

    Brilliant Earth was my first job out of college and I had a few different offers I was considering. I'm so glad I picked this one! I've been learning a lot and have made a lot of great friends here. My manager was promoted from entry level so it feels like there are really good opportunities for growth. So far I've been getting good feedback on my work so that feels good too!

    Cons

    It's jewelry so there are a lot of security procedures


  5. Helpful (8)

    "Great Place for Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)

    Pros

    Brilliant Earth recognizes high performers and provides good opportunities for advancement. I was at my last company for 3 yrs without seeing any growth but I've been promoted twice in 2 yrs at BE. Promotions and advancement seem to be based on merit and are not political like other places where I've worked. It is a fast paced environment which I like and the company is growing quickly.

    Cons

    Nothing really stands out beyond the usual quirks of a fast growing company like processes changing relatively quickly


  6. Helpful (1)

    "Great Organization and Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience
    Current Employee - Customer Experience
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (Less than a year)

    Pros

    I've been with the company for around 8 months and it's going great so far! I've learned a lot and really like my co-workers. Most of the customers are great too. I feel good about the growth potential here.

    Cons

    Things can get a little hectic at times especially when we are running a promotion


  7. Helpful (5)

    "Rewarding job, great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Assistant in San Francisco, CA
    Current Employee - Operations Assistant in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (Less than a year)

    Pros

    Crazy days that feel great when they are over - like I got a ton accomplished. Never bored - no down time. Co-workers step up to support each other in every department. Working or a purpose is rewarding - I love the mission.

    Cons

    so busy it can sometimes feel chaotic

    Advice to Management

    Keep investing in your employees

  8. Helpful (8)

    "Great Company and Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brilliant Earth full-time

    Pros

    I had a fantastic experience at Brilliant Earth and learned a ton. I'll really miss the people. My experience here really set me up for future career opportunities.

    Cons

    Nothing really....just wish personal circumstances didn't require me to leave


  9. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brilliant Earth full-time (More than a year)

    Pros

    People are really good at their jobs but also really nice. I mean really really nice. It's so important and really different than other places I've worked.

    Cons

    I didn't take full advantage of employee pricing while I could


  10. Helpful (8)

    "I Love Brilliant Earth!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Experience Associate
    Current Employee - Customer Experience Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brilliant Earth full-time (More than a year)

    Pros

    I'm so glad that I chose to work at Brilliant Earth. The team is so smart and talented and gets together socially as well. I've made some great friends here. The products and customers are fun and it is uplifting to spend time with people who are getting ready to propose, get married, or celebrate. I've learned a lot about customer experience and really appreciate the focus that BE puts on the customer and making sure they are happy. I feel like my manager is really looking out for me and my career growth as well.

    Cons

    I really don't have any cons


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