Brink's Canada Customer Service Representative Reviews | Glassdoor

Brink's Canada Customer Service Representative Reviews

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Found 2 reviews

3.0
StarStarStarStarStar
0%
Recommend to a Friend
Peter Panaritis
0 Ratings
  1. Helpful (1)

    "Toxic, unprofessional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Customer Service Representative in Mississauga, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brink's Canada part-time

    Pros

    Good hours, decent pay, mostly nice coworkers who can become good friends

    Cons

    Toxic work environment Not a lot of opportunity to move up in the company

    Advice to Management

    Give proper, formal training to new hires instead of having current employees train them for no extra pay or benefit. Encourage and offer support/assistance to employees who are looking to move up in the company. Team Building activities would be beneficial.

    Brink's Canada2019-01-20
  2. "Great for entry level but no opportunity for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Brink's Canada part-time for more than 4 years

    Pros

    - People that I work with are amazing, really put care and effort into their work - Work/life balance is good, management willing to work with you for scheduling - Paid lunches/dinners and cake for birthdays and special occasions - Small office, family atmosphere - People are eager to help you succeed in the role

    Cons

    - Lack communication between departments and management - Cutting budgets but expected to take on more responsibilities - Screening and hiring process needs to improve, be more honest and up-front with growth opportunities - Need to invest in upgrading computers, trucks and other equipment - Lack attention to work place safety for crews

    Advice to Management

    Invest in your own people and success and growth will follow naturally

    Brink's Canada2016-12-20
Found 2 reviews