Brink's Home Security Reviews | Glassdoor

Brink's Home Security Reviews

Updated April 25, 2017
37 reviews

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3.5
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Robert B. Allen
4 Ratings

37 Employee Reviews

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  1. "BHS was like family. Awesome Place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Analyst in Irving, TX
    Former Employee - Systems Analyst in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brink's Home Security full-time (More than 8 years)

    Pros

    Like Family. Everyone had one goal in mind, create customers for life.

    Cons

    No longer exists. Brinks changed to Broadview and then was bought out by ADT.


  2. "Wish they were still around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Scheduler in Irving, TX
    Former Employee - Scheduler in Irving, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brink's Home Security full-time (More than a year)

    Pros

    Good company with integrity and honesty.

    Cons

    Lower than average pay for the work performed.

    Advice to Management

    Nothing.

  3. "Honest Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Installation Technician in Chesapeake, VA
    Former Employee - Installation Technician in Chesapeake, VA
    Recommends

    I worked at Brink's Home Security (More than a year)

    Pros

    Learned a lot about wiring and sizing up a home for security

    Cons

    There was sometimes some disconnect between sales and actual installation of equipment.


  4. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brink's Home Security full-time

    Pros

    Good Hours A Lot Of Work

    Cons

    favoritism, management doesn't care and neither does corporate.


  5. "a great outside sales position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous
    Former Employee - Anonymous
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Brink's Home Security full-time (More than a year)

    Pros

    Great support from management, some pre-set sales appointments, enjoyable work if one enjoys walking door-to-door through neighborhoods, phone bill expense reimbursed, fuel compensation was fair, very good support from the technicians and their management in moments of doubt regarding installation possibility due to unique home layouts or construction materials.

    Cons

    products were over-priced in comparison to local competition, sales contracts were a little vague according to customers, not all sales were important enough for management to add components to the system in order to secure the sale, sales reps were left to absorb the expense of the sale if it included additional devices unaccounted for in the agreed price of the system, phone marketing was required but almost never led to a significantly profitable end for the sales rep, some late appointments that ended late in the evening.

    Advice to Management

    Lower prices of systems to more closely reflect the competition's prices. The systems and service are very similar.


  6. "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great salary
    flex time if needed
    great coworkers
    good benefits

    Cons

    old style management
    keeps restructuring
    location not good


  7. "Great company, great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great company, great culture, employees feel like family

    Cons

    fast pace, lot of geographical area covered

  8. "Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Phoenix, AZ
    Former Employee - Technician in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits and management. Work truck and pay

    Cons

    Working in hot attics in the summer


  9. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    We were purchased and old management is gone

    Cons

    This is a dying business with DIY security companies taking over


  10. "Better company than most"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping/Receiving Clerk in Oakland, CA
    Former Employee - Shipping/Receiving Clerk in Oakland, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brink's Home Security full-time (More than a year)

    Pros

    Very good company. Efficient, fast-paced, clean and conscience of customer satisfaction. Good, responsible coworkers.Frequent company meetings to air out problems or complaints.

    Cons

    Supervisors can be too heavy handed. Frequently work on holidays. Training is by the seat of the pants, but work is not that complicated once you get the routine down.

    Advice to Management

    Keep a closer eye on the relationship between supervisors and rank-and-file employees, with regard to civil discourse.


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