Brink's, Incorporated Reviews | Glassdoor

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Brink's, Incorporated Reviews

Updated February 12, 2018
545 reviews

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2.4
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Brink's, Incorporated President and CEO Douglas A. Pertz
Douglas A. Pertz
78 Ratings

545 Employee Reviews

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Pros
  • Good people with a relaxed atmosphere (in 32 reviews)

  • I worked with Brinks for a year and a half never had any issues with my coworkers great people to work for except upper management (in 20 reviews)

Cons
  • The company was not the best at providing a work/life balance for some positions (in 24 reviews)

  • Sometimes long hours on holidays (in 37 reviews)

More Pros and Cons

  1. Featured Review

    "Financial Analyst Invoice Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Columbus, OH
    Former Employee - Financial Analyst in Columbus, OH

    I worked at Brink's, Incorporated full-time (More than 5 years)

    Pros

    steady position, good pay and great work environment

    Cons

    There isn't anything I can think of


  2. "Smaller branch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Cashier
    Current Employee - Head Cashier
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Brink's, Incorporated full-time (More than a year)

    Pros

    Easy to move up in branch level good hours

    Cons

    Rate of pay is lacking

  3. "Cash Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Processor in Brooklyn, NY
    Former Employee - Cash Processor in Brooklyn, NY

    I worked at Brink's, Incorporated (Less than a year)

    Pros

    At the time overtime was great

    Cons

    Higher ups could careless about employees and what ever they have going on in their lives. There is also a lot of favoritism

    Advice to Management

    take better care of your employees


  4. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brink's, Incorporated full-time

    Pros

    The departments staff is wonderful in every department

    Cons

    Survailanced on a twenty four hour basis, but it is understandable for the job titles

    Advice to Management

    Keep up the great work and attitude, literarly no complaints from me.


  5. "Nice"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Welcoming, helpful people to work with.

    Cons

    No cons to report at this time.


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brink's, Incorporated full-time

    Pros

    Plenty of advancement opportunity, bonuses available for meeting targets, profit sharing, rewards for hard workers.

    Cons

    It is still a Corporate entity, profit is the bottom line.


  7. "Vault"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vault in Los Angeles, CA
    Current Employee - Vault in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Brink's, Incorporated full-time (More than 10 years)

    Pros

    Lots of hour and overtime, steady work and good people to work with

    Cons

    Benefits shrinking and more expensive and corporate to woried about looks rather than operational efficiency.

    Advice to Management

    Take input from the managers on site and less micro management

  8. "Not difficult to understand but some days are 10-13 hours and have heavy lifting in about 25 pounds of tactical gear."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LLV Messenger in Fort Myers, FL
    Current Employee - LLV Messenger in Fort Myers, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brink's, Incorporated full-time (More than a year)

    Pros

    Being on the road instead of a desk all day long. Meeting useful contacts at customer locations. Licensing is mostly paid for the job it self is overall pretty basic.

    Cons

    Long hours some days. If you can’t handle driving in traffic this isn’t for you. People frustrate me all day long on the road and you have to maintain good driving behaviors that are monitored by audio/video and GPS. I don’t know about other states but in FL there is no overtime pay after 45 hours. So you get 5 hours of your overtime rate and after that it goes back to your Normal rate. So if you worked 50 hours in a week( which is common) you would get 45 hours at your normal rate and only 5 hours at overtime rate. I don’t even understand how that’s legal but it makes those long days almost not worth it sometimes

    Advice to Management

    Create more routes so that each driver/Messenger isn’t out under so much pressure to make it to certain locations by a certain time. Which is very difficult especially during season.


  9. "It’s a good job but terrible career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver/Messenger, ATM Technician, Trainer in Chicago, IL
    Former Employee - Driver/Messenger, ATM Technician, Trainer in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brink's, Incorporated full-time (More than 8 years)

    Pros

    Good way to get your foot in the door for security. Flexible schedule depending on local management. Little experience needed. It’ll pay the bills but not much else.

    Cons

    As more trucks and crews are going to single man crews (yes, that’s right), it is increasingly becoming a young persons job. Older, more experienced employees are being cast aside for younger, cheaper, faster ones. As dedicated drivers are no longer needed, veteran employees who can’t run around the stores are no longer needed.
    Training is abismal. Tactical training is minimal, but will suffice. On the job training is difficult. New employees are rushed into solo routes as soon as possible, regardless of how little they know, due to constant manpower shortages. This causes frustration all around, leading to people quitting. This job is very technical with lots of different nuances in different circumstances. If you don’t learn quick, it’s not for you.
    Days can be long, routinely 10-12 hours, though 13-15 is not unheard of. You won’t know what kind of day you’ll have until you are out doing the route. Don’t plan anything after work because you won’t be off until 6 or 7 pm. So you will have no personal life. Money moves every day, and so does Brinks. They are open every day of the year except Christmas and thanksgiving. And you will be expected to work at least some holidays.
    Management is concerned with one thing, making money. That means working employees harder and faster, doing more with less. Giving you more stops but demanding the route be done faster. If you can’t, they’ll put on someone who can. Unfortunately, speed is a balancing act with safety. The faster you are, the less safe you are. They preach safety on the corporate level but on the local level, it’s a different story.
    Management is often times a joke. At the branch I was at, job experience was not required. Experienced managers (including myself) were demoted back to the trucks to make room for college educated people who had never even seen an armored truck. As such, they were unable to help employees with technical issues. As they had never done any of the stops, routes, areas, etc., they were not able to make route adjustments efficiently. This led to longer days which upset most truck employees leading to more and more people quitting.
    Little chance to advance unless you have a degree. Even then, you have to wait for an opening in management, whose team is already slim.
    If you want to move on to law enforcement or something of the sort, if you have goals in life but just need a decent check for the time being, then go ahead. If you want this to be a lifelong career, reevaluate your decisions.

    Advice to Management

    Invest in your employees. Train them, appreciate them, keep them. In a branch of 40 routes, you need to keep the experienced ones to keep it going. Trained employees=happy/returning customers=more revenue. Also, pay your employees more. I left that job for one where I make 60% more, with significantly less stress and physical demands. Given what dangers can be faced, the countless hours often dedicated to the company, and the physical rigors required, the job simply doesn’t pay enough.


  10. "Not worth it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Tampa, FL
    Current Employee - Truck Driver in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brink's, Incorporated (More than 3 years)

    Pros

    No pros to this job

    Cons

    You will not be able to pay your house your car and everything you own they don't care about you

    Advice to Management

    Start caring about your employees


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