Brink's, Incorporated Reviews | Glassdoor

Brink's, Incorporated Reviews

Updated February 20, 2019
608 reviews

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2.7
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Brink's, Incorporated President and CEO Douglas A. Pertz
Douglas A. Pertz
102 Ratings

Employee Reviews

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Pros
  • "Good people with a relaxed atmosphere" (in 33 reviews)

  • "I worked with Brinks for a year and a half never had any issues with my coworkers great people to work for except upper management" (in 20 reviews)

Cons
  • "The company was not the best at providing a work/life balance for some positions" (in 24 reviews)

  • "long hours, no overtime and no growing" (in 44 reviews)

More Pros and Cons

  1. "Good global experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brink's, Incorporated full-time

    Pros

    Great leadership and well prepare strategy! It's a great place to work

    Cons

    Nothing!!! It's a great company


  2. "Not good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Steady paycheck, and that’s about it

    Cons

    No work-life balance, low pay, zero positive feedback from management

    Advice to Management

    Why bother? They make their decisions without seeking input from the people who have to carry them out so I HIGHLY doubt they’ll consult Glassdoor

  3. "Good people stressful environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brink's, Incorporated full-time (Less than a year)

    Pros

    Decent pay and safe environment

    Cons

    Long hours when coworkers do not stay on task

    Advice to Management

    Increase productivity


  4. Helpful (1)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Logistics Processor in Kansas City, MO
    Former Employee - Cash Logistics Processor in Kansas City, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Brink's, Incorporated full-time (More than a year)

    Pros

    There is an ample amount of overtime if you are looking for that

    Cons

    Required to work overtime (70+ hours a week total) due to being short staffed
    Only 1 30 minute lunch break and 2 10 minute breaks even if working 12+ hour days

    Advice to Management

    Overworking your employees and threatening them if they leave will only make them not want to work for you even more. You cannot control your employees by fear.


  5. Helpful (1)

    "Quality Assurance Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in Coppell, TX
    Current Employee - Quality Assurance Analyst in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brink's, Incorporated full-time (More than 5 years)

    Pros

    Brink's has an atmosphere of learning and the culture is great. A person can make an honest mistake without fear they're going to lose their job. The benefits are excellent and affordable. I highly recommend this company.

    Cons

    In some positions the wages or salary can be lower than the market.

    Advice to Management

    Give better pay and annual raises to the employees with the most impact. Really evaluate each employee on an individual basis. An annual review is not always a good measure of how valuable an employees is because the topics and questions do not address how that employee helps make the business run.


  6. "Best Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Coppell, TX
    Former Employee - Customer Service Representative in Coppell, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brink's, Incorporated full-time (More than 5 years)

    Pros

    Respect individuals
    Do the work

    This company will Train you to pursue your goals.

    I worked for the company for over 5 yrs.

    Brinks terminated my employment but that will never cause me to dislike Brinks. I have to admit Brinks is one of the Best companies to work for.

    Cons

    Don't listen to negativity of people.

    Advice to Management

    Nice management


  7. Helpful (1)

    "Brinks"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brink's, Incorporated full-time (More than 3 years)

    Pros

    Over time and money. Thats it

    Cons

    Everything else is horrible. Bad company to work for

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Armored Driver/Guard in Sterling, VA
    Current Employee - Armored Driver/Guard in Sterling, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Brink's, Incorporated full-time (More than 3 years)

    Pros

    Meet different people and always something different

    Cons

    Pay rate and long hours


  9. "Easy job but highly stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Driver in San Diego, CA
    Former Employee - Route Driver in San Diego, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Brink's, Incorporated full-time (Less than a year)

    Pros

    Lots of overtime opportunities.
    Fairly easy work.

    Cons

    For the amount of work the current pay rate is not up to par.
    Management constantly switched the schedule with only hours notice sometimes.
    Communication lacking from management to employees.


  10. Helpful (2)

    "Caution! Brink's is behind the times."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Dallas, TX
    Former Employee - Human Resources in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brink's, Incorporated full-time (Less than a year)

    Pros

    The company has talented and passionate employees. I was a part of a collaborative and helpful team even when work was consistently busy. Mistakes can be made without facing critical consequences. Promotion can come fast for proven preformers. Limited travel in most roles, and there is remote accessibility though limited to sick/personal reasons. Office is close to DFW airport. Vehicle can be left overnight in parking lot with advance notice which helps when traveling.

    Cons

    Extreme turnover issues in field due to dangerous work matched with low pay. This is only worsened by capped overtime, strict firearm and driver requirements, and a prolonged onboarding process. Struggle to fill trucks impacts other lines of business (i.e. recruiting, field management) and has caused many great employees to become overworked or leave after a short stay. I personally felt my morals being challenged by the work I was doing.

    Promise of a proud culture disconnects with a lack of value for lower level employees. No true culture or diversity initiatives found here. Benefits are overcomplicated and pricey, and a formal training plan is missing for new employees. I witnessed several employees left alone to set up their own workstation or sit at an empty cubicle the first week.

    Advice to Management

    Listen to your employees. Establish a new standard of quality for the industry and retain and develop the talent you have both in the field and office.