Brink's, Incorporated Reviews | Glassdoor

Brink's, Incorporated Reviews

Updated May 11, 2018
555 reviews

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2.4
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Brink's, Incorporated President and CEO Douglas A. Pertz
Douglas A. Pertz
81 Ratings

555 Employee Reviews

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Pros
  • Good people with a relaxed atmosphere (in 32 reviews)

  • I worked with Brinks for a year and a half never had any issues with my coworkers great people to work for except upper management (in 20 reviews)

Cons
  • The company was not the best at providing a work/life balance for some positions (in 24 reviews)

  • Long hours with no recognition for staying later then scheduled (in 38 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Financial Analyst Invoice Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Columbus, OH
    Former Employee - Financial Analyst in Columbus, OH

    I worked at Brink's, Incorporated full-time (More than 5 years)

    Pros

    steady position, good pay and great work environment

    Cons

    There isn't anything I can think of


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brink's, Incorporated full-time

    Pros

    The departments staff is wonderful in every department

    Cons

    Survailanced on a twenty four hour basis, but it is understandable for the job titles

    Advice to Management

    Keep up the great work and attitude, literarly no complaints from me.

  3. "Office Manager/Dispatch"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Woman In Charge in San Diego, CA
    Former Employee - Head Woman In Charge in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brink's, Incorporated full-time (Less than a year)

    Pros

    Real family environment, Mr. Brinks cares about each employee. Long-standing reputation in the community..

    Cons

    Upper Management had the tendency to get angry very easily, and I am sorry but I am an adult, my father doesn't even yell at me like that. That can cause stress and anxiety. Had heard rumors that shady handlings were being done. I have NO knowledge of this, but I do know a client would get bumped for a high dollar client, even if that client was overdue for service.
    Dispatchers were on weekend duty and that is hard! No social life.

    Advice to Management

    Trust your team to help you into the 21st century. Delegate. Get an answering service handle the after work calls. Your dispatchers are burnt out.


  4. "I am suprised brinks is still open"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Tampa, FL
    Current Employee - Driver in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brink's, Incorporated full-time (More than 3 years)

    Pros

    No pros bosses dont care about your hours or lively hood you will not make the money you want to

    Cons

    No weekends off unless you boss is spanish

    Advice to Management

    Rotat weekends


  5. "Money processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Processor in Dayton, OH
    Former Employee - Cash Processor in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brink's, Incorporated full-time (More than 8 years)

    Pros

    The other employees that worked just as hard

    Cons

    Management was horrible they don’t care about any employee they don’t help if the room is in a bind could care less above t if you have a family no work/family balance at all hours suck for hourly employees but management will leave whenever benefits are high as hell you basically work for two weeks of the month for free if you have the family plan. Pay also is not that good worked there almost ten years and watched the place get destroyed by new management who was inexperienced and was more worried about what guys she would hook up with next and brinks never did anything about it even when it was brought to corporates attention horrible place I do not recommend anyone working for this company since I left in nov of 2016 11 other employees have left also all due to the way management treat them

    Advice to Management

    Fire all current management and get new the ones there now don’t care if u work ur behind off they do not appreciate it and u are just another number to them and anybody can be replaced understand that is true but it is hard to find loyal hard working employees and they could care less


  6. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Messenger in Chesapeake, VA
    Current Employee - Messenger in Chesapeake, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Brink's, Incorporated (Less than a year)

    Pros

    Always make your own schedule in a since

    Cons

    Really late hours like really late

    Advice to Management

    None


  7. "Culturally Lacking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brink's, Incorporated full-time (More than a year)

    Pros

    There are some wonderful people that work for the company. Comp & benefits are reasonable.

    Cons

    There is a toxic culture from the top down. Front line employees are often treated poorly and the comp is often not a livable wage and it doesn't line up for the risk associated with transporting liable.

  8. "IT Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Senior Manager in Coppell, TX
    Former Employee - IT Senior Manager in Coppell, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brink's, Incorporated full-time (More than 8 years)

    Pros

    Well established in the industry and genuinely wants to provide the best service for their customers. Employees who believe in the vision have been some of the best work relationships I've ever had in a corporate environment. Fast paced and always changing so boredom will never be a factor. Suite of customer offerings has so much potential.

    Cons

    Too many leadership changes in a small period of time. No real consistent strategy, just the 'latest flavor' of the new team. People who are great at their job end up being pinned there with little opportunity for advancement because they are tasked with being the one-man-show. The stress of higher turnovers and no additional hiring only adds to an every growing plate of responsibilities, and sadly a lot of the leadership in place (not all, but a heavy majority) would rather sacrifice their people than whatever the latest goal they've over-promised to the customer. Burn out is common if you stay long enough. Very disappointed that quantity over quality has become more important. There is no real people focus or development strategies (although they pitch it often in recruiting). The only thing that really matters (or so it appears) is delivering for customers and shareholders, no matter the cost. Its not a great way to keep employees incentivized to bring their best, nor does the pay justify the overworked and over-stressed mental state. When you are a driven individual but find yourself waking up thinking of reasons NOT to go into work, its a sign that the environment and direction of the company are not positive. Experience went from "I'm so grateful to work for a company like this" to "CYA all the time so you don't become a casualty".


  9. "Product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Coppell, TX
    Former Employee - Senior Product Manager in Coppell, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brink's, Incorporated full-time (More than 3 years)

    Pros

    Investment in growth and people
    Strong brand

    Cons

    Yearly management turnover from 2009 to 2016

    Advice to Management

    Invest some revenue in growth


  10. "Clerck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Los Angeles, CA
    Current Employee - Clerk in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brink's, Incorporated full-time (Less than a year)

    Pros

    I have some of the best managers and right now the overtime is good I don't know how long that will last

    Cons

    They put literally too much on the good employees and not enough on the milkers and I think it's wrong that a new employee comes in making around 13 9bucks an hour and gets two weeks vacation. From the beginning some of these people have been here 10 years some have been here 20 make only $15 an hour and have only 3 weeks vacation so 10 years apart and only a $2 difference doesn't seem right

    Advice to Management

    If you want a hundred and fifty percent from your employees which we normally try to give they should be paid better


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