Brinker Reviews | Glassdoor

Brinker Reviews

Updated August 19, 2017
13 reviews

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Current Employees

2.0
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Brinker CEO & President Wyman Roberts
Wyman Roberts
3 Ratings

13 Employee Reviews

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Pros
  • Great culture, great work-life balance (in 19 reviews)

  • Great culture, great leadership, solid vision (in 11 reviews)

Cons
  • Long hours, stress pressure and treatment of senior management (in 16 reviews)

  • Poor Quality of life, lots of streets (in 7 reviews)

More Pros and Cons

  1. "Has its ups and downs.... way down"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Brinker full-time

    Pros

    Great discounts Good pay Great people

    Cons

    Lack of recognition. Lack of compensation for extra duties. Corporate visits that are dog and pony shows. Long, unorganized, time wasting, and rigorous interview process for Brinker
    They sate their cultural beliefs but they don't quite follow through when it comes time to deliver. My advice look else where for employment there are a ton of great things with Chili's, but there are equally as many that are not so great.

    Advice to Management

    Read the cultural beliefs everyday and lead by example, follow thru on commitments, be honest, and above all else try and make people feel special.

    Brinker Response

    Aug 25, 2017

    Thank you for your feedback.


  2. "Beware of working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant General Manager in Houston, TX
    Current Employee - Restaurant General Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brinker full-time (More than 3 years)

    Pros

    The pay well, but as we all know pay is not everything.

    Cons

    The company missed sales targets greatly last year resulting in onuses not being paid out and stock prices dropping. They set a sales target this year of only a 1% increase to try to make up for failing the previous year, they are still not able to make those sales targets. Because the company is performing so poorly they just laid-off both Restaurant/Field Managers and corporate employees to make their numbers look better. A large number of Restaurant Managers quit Chili's in less than 30 days for starting due to poor work life balance and being unhappy with the role and management.
    The company is still not making sales, you can assume more layoffs are in their future.
    They pay high salaries t try to make up for what they lack, but again a high percentage of newly hired restaurant managers are leaving in 30 days once they realize what it is really like to work for Brinker/Chili's. This is definitely a "buyer-be-ware" situation.
    Current and long standing managers are also leaving because of the low sales and instability of the companies future.
    Their Benefits are very expensive.
    They will tell you about their culture but they do not live them, its just words to attract candidates.

  3. Helpful (1)

    "Area Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brinker full-time

    Pros

    Decent benefits and compensation. The people you get to work with are fantastic. Work life balance is good.

    Cons

    You will be a number to them. When they decide to put the pressure on for a company initiative they will put heavy pressure and it won't matter what your results are.

    Advice to Management

    Enjoy the compensation and benefits but keep an eye out for volatility. The people were fantastic but the upper management does not care.


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Plainview, TX
    Current Employee - Server in Plainview, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Brinker full-time (More than 3 years)

    Pros

    Having a pay day everyday. Even if people only tip 5% the coworkers are awesome

    Cons

    They pay 2.13 an hour and not 4 dollars an hour. Management is horrible.


  5. Helpful (8)

    "Great company, terrible department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Dallas, TX
    Current Employee - Marketing Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brinker full-time (More than 3 years)

    Pros

    The company as a whole is fantastic. Great emphasis on feedback and working together. People across the company are very close knit.

    Cons

    Do not join the marketing team. That department has serious issues, most of which stem from an inefficient and petty leader. The rest of the company rewards based on competency and hard work, but getting ahead on the marketing team is all political.

    Advice to Management

    Clean house. If someone has proven over and over again that they are horrible for turnover and employee engagement, no matter how close your relationship to them, you must let them go.


  6. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Antonio, TX
    Current Employee - Manager in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brinker (More than 10 years)

    Pros

    Staff was great and the customers were great too

    Cons

    lack of support from both RD and AD

    Advice to Management

    more support


  7. Helpful (2)

    "Horrible you'll never receive a raise."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostest in Carrollton, TX
    Current Employee - Hostest in Carrollton, TX
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Brinker part-time (More than a year)

    Pros

    The food discount that is 50% is very beneficial to myself and other coworkers that are in the building. also the online hit schedule is very beneficial when it comes to releasing and picking up other shifts.

    Cons

    After being here for almost two years I haven't received an evaluation that I'm suppose to get for a raise the one time I did receive a raise it was from me personally asking my GM for a raise and that was a year and a half later .

  8. "For people very passionate about the casual dining industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Brinker full-time

    Pros

    work-life balance, casual dress, location

    Cons

    leadership, not selective in hiring policies


  9. "It's a server job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brinker part-time (More than a year)

    Pros

    Flexible hours during down times. Fun crew to work with. Understanding management

    Cons

    Working on holidays mandatory. Restaurant is beginning to cater more to lower class customers. Identity crisis, do we want to be fine dining or do we want to be casual?

    Advice to Management

    Quit catering to the lower class.


  10. "It will serve a purpose...for a time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Richmond, VA
    Current Employee - Server in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brinker full-time (More than 5 years)

    Pros

    Flexibility of schedule especially for those pursuing college degrees or other education

    Cons

    Built upon a strong foundation some managers fail to carry through on values of the culture

    Advice to Management

    Upper management should thoroughly vet lower level management before hire


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