Brinker Reviews | Glassdoor

Brinker Reviews

Updated August 21, 2017
58 reviews

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3.0
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Brinker CEO & President Wyman Roberts
Wyman Roberts
9 Ratings

58 Employee Reviews

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Pros
  • Great culture, great work-life balance (in 18 reviews)

  • Great culture and atmosphere, professional and caring colleagues (in 11 reviews)

Cons
More Pros and Cons

  1. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at Brinker full-time (More than 3 years)

    Pros

    Always on your feet type of job

    Cons

    Long hours and not paid for long hours


  2. "Long hours"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brinker full-time

    Pros

    Friendly environment, my coworkers were like my family.

    Cons

    Many long hours. Did not care about work/life balance. Hard to advance.

    Brinker Response

    Aug 25, 2017

    Thank you for your feedback.

  3. "Managing Partner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brinker full-time

    Pros

    Decent compensation, on going training is great

    Cons

    Long hours, stress pressure and treatment of senior management

    Advice to Management

    Be honest and Treat your team fair

    Brinker Response

    Jul 25, 2017

    Thank you for taking the time to leave us a review. Your feedback is valuable to us and will help us in the future.


  4. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Santee, CA
    Current Employee - Server in Santee, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Brinker (More than a year)

    Pros

    Hours and tips, friendly atmosphere. Good music and a fast paced environments.

    Cons

    The scores from ZIOSK surveys are all that's cared about. Getting a 4 actually hurts your score. Since you have zero control over kitchen, QA, food runner e ct. Seems extremely discriminatory as more than 50 percent of people who full out the surveys are because they are NOT happy. Those that are usually won't take the time. It sucks to have the bathroom be dirty and My survey is all 1. Management's explanations are well all servers have same struggles. Not a conducive way to help keep dedicated loyal hard working employees wanting to bust their butts for minimum wage. Hate the score system, who ever thought it up please go on undercover jobs and come see me. Please.

    Advice to Management

    Our management is pretty good finally. I have nothing negative and only positive. My concerns are on a corporate level.


  5. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Brinker full-time

    Pros

    Competitive pay and benefits. Good work life balance where family is important.

    Cons

    Declining business. Culture is eroding. Not much room to advance as business is in decline.


  6. "Pretty Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Brinker full-time

    Pros

    Good Benefits and laid back atomosphere

    Cons

    Company cutting back in a lot of areas to save money, stretching everyone thin.


  7. "Chili's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brinker full-time

    Pros

    I enjoy some of the people I work with. A lot of them tend to be positive regardless of how bad their day is. I have worked with some amazing managers.

    Cons

    Your experience at Chili's will depend on your managers and how they are. I happen to have a general manager who likes to talk down to everyone. Mutual respect goes a long way.
    They are very slow in giving raises. They can't just own up and say no, but have to constantly give excuses.

  8. "They write tough plans not factoring new competition or market trends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Director in Visalia, CA
    Current Employee - Area Director in Visalia, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Brinker full-time (More than 10 years)

    Pros

    Solid company good pay and benefits. Their training program is solid and there is plenty of development along the way. Great bonus potential.

    Cons

    Bonuses are out of reach for most restaurant teams, sales plans are out of reach which makes profitability tough to achieve without sacrificing hospitality

    Advice to Management

    Take local leaders advice about plan look at more than just be up 5% year over year. With growing competition the market share doesn't always allow for a 5% increase and write fair plans


  9. "Longtime employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brinker full-time (More than 10 years)

    Pros

    Good benefits, flexible hours. Great ideas on culture, and teamwork. You can find some amazing opportunities in this job through various roles.

    Cons

    No accountability in company culture, training and in development. Although there are set standards, regulations and culture practices, there is no enforcement. With no accountability, no person will follow standards or culture.


  10. "Line cook"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Brinker part-time

    Pros

    I received job alerts very quickly and I was able to apply for openings within 3 days of openings

    Cons

    I received a lot of emails. which is good but a little annoying. however, it is was still a good thing.

    Advice to Management

    None


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