Brinker Reviews | Glassdoor

Brinker Reviews

Updated June 22, 2017
64 reviews

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4.0
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Brinker CEO & President Wyman Roberts
Wyman Roberts
13 Ratings

64 Employee Reviews

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Pros
  • Good work life balance where family is important (in 18 reviews)

  • Great culture, people are awesome (in 10 reviews)

Cons
  • Work life balance and quality of life is tough (in 7 reviews)

  • Long hours, I was not paid what I thought I should receive (in 12 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Tulsa, OK
    Former Employee - Manager in Tulsa, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brinker full-time (More than 5 years)

    Pros

    Great work environment for fast paced thinkers.

    Cons

    Only a select few of District Managers care about lower management.

    Advice to Management

    Takes to long for the company to make decisions.


  2. "Restaurant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Manager in Cedar Park, TX
    Current Employee - Restaurant Manager in Cedar Park, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Brinker full-time (More than 10 years)

    Pros

    Good pay
    Good benefits
    Field managers willing to be flexible

    Cons

    changing structure of demands upon Team Members some viewed as unrealistic.

    Advice to Management

    Consult Team in the field more.

  3. "Consumer Insights Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brinker as an intern

    Pros

    Friendly, fast and casual environment

    Cons

    Low compensation and benefits, unclear vision


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook

    I worked at Brinker full-time (More than 8 years)

    Pros

    Good culture, good benefits, competitive salary

    Cons

    Frequent layoffs with no warning

    Advice to Management

    Lead the company, and do not make your employees pay for your decisions.


  5. "Brinker feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brinker full-time (More than 10 years)

    Pros

    Great company. very in tune with work, life balance

    Cons

    to many moving parts for the restaurants to stay focused. guest suffer from that

    Advice to Management

    be ready to work a lot


  6. "Great Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Dallas, TX
    Former Employee - Director in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Brinker (More than 10 years)

    Pros

    Great place to work, great comraderie, great work life balance.

    Cons

    Bit of a popularity contest at times. It can be more important to be liked than talented. Pressure is high right now as both Brinker and casual dining are struggling.

    Advice to Management

    Develop cravable food.


  7. "Restaurant Support Center"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great culture, great work-life balance.

    Cons

    Brinker is a lean company

  8. "Help Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Training Coordinator/Tier II Restaurant Support Specialist in Tampa, FL
    Former Employee - Training Coordinator/Tier II Restaurant Support Specialist in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brinker (More than 8 years)

    Pros

    Great atmosphere and culture.
    Management works with you on any issues you may have outside of work.
    Opportunities to advance.

    Cons

    Management does not work with you on your career advancement. They ENCOURAGE it, but they will not proactively suggest paths you might take or courses you might enroll in or certifications you might seek. Everything is up to you, and if you are not persistent or favored, management will not try to grow you.
    Poor communication between departments--great deal of siloing and resentment between teams.
    Help Desk was not staffed with the best people management could find--my team saw a lot of turnover among contractors, and a lot of gaps in work due to lack of concern from temp-to-hires. This led to low morale and bickering on the desk.

    Advice to Management

    Listen to your team members and show interest in their development.

    Brinker Response

    Feb 9, 2017 – Sr. Talent Acquisition Manager

    Thank you for taking the time to provide us this feedback. We are really sorry you had some not so great experiences with us. Your wellbeing and team member engagement are a priority to us and we... More


  9. "Quality of Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    I was always given an opportunity to learn more and further develop myself.

    Cons

    There is little life/work balance when you are a manager. The job never stops and that is after you have put in your 50 + hours per week.

    Advice to Management

    Be a leader in the casual dining sector and make a 40 hour work week for your managers. Make mandatory manager meetings and other commitments part of that forty hours. This is the only way you will create the best job in the industry for restaurant managers.


  10. "GREAT COMPANY!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brinker full-time

    Pros

    Very focused on employee well-being in and out of work. Very team oriented. Very flexible when it comes to giving some open options in your schedule.

    Cons

    Not all the 3rd party vendors are as professional as they are nor are they as concerned with our well-being as the company is. Their health insurance vendor for example is an organizational WRECK!

    Advice to Management

    Be consistent, stop playing personal favorites over professional logic and get on the same page!!!


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