British Gas Reviews | Glassdoor

British Gas Reviews

Updated November 20, 2018
493 reviews

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2.8
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
British Gas Chief Executive, Centrica Consumer Mark Hodges
Mark Hodges
146 Ratings

493 Employee Reviews

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Pros
  • "Work/Life balance is always good too" (in 26 reviews)

  • "The company has good benefits available to make working there attractive" (in 33 reviews)

Cons
  • "No work life balance whatsoever" (in 18 reviews)

  • "You rarely see senior management" (in 20 reviews)

More Pros and Cons

  1. "Mechanical Engineer Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mechanical Engineer in Philadelphia, PA
    Former Employee - Mechanical Engineer in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at British Gas (Less than a year)

    Pros

    learned about the oil and gas industry insights

    Cons

    3 months was a short period of time


  2. "Good workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at British Gas full-time (More than a year)

    Pros

    - Good Salary for what you do
    - Strong team ethic
    - Development is there if you want it
    - Great office environment

    Cons

    - None for me, best ever job I have had

  3. Helpful (2)

    "Former Field and Office Operations Manager Great Company, Going Downhill with Ian Conn as CEO/Mark Hodges as MD"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Mountain Home, AR
    Former Employee - Operations Manager in Mountain Home, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at British Gas full-time (More than 8 years)

    Pros

    Great career over a decade whilst working there. Under the regime of Phil Bentley (former MD), there was excellent growth, and that provided progression..
    Good pension scheme, excellent company car options, healthcare plan, great colleagues

    Cons

    Current culture of disregard for staff, cost cutting without thinking of actual consequence.. Current morale is very low at all levels including managerial.
    Too much bureaucracy and internal politics, with processes created for the sake of them being there, and no actual benefit.. Input seems to be taken away from management team too..
    Salary lower than competition, Manager bonus scheme seems to become harder to achieve in an attempt to cut costs

    Advice to Management

    Remember the culture and people that made British Gas who they are today.. Put people before shareholders..


  4. "good"

    StarStarStarStarStar
    Former Employee - Project Manager in Houston, TX
    Former Employee - Project Manager in Houston, TX

    I worked at British Gas (More than 5 years)

    Pros

    Provides the basis for development that supports both individual and team effort through continuous profession development and training.

    Cons

    Retention of less staff and focuses more on outsourcing workforce...albeit fulfilling their corporate social responsibilities through same effort!


  5. Helpful (1)

    "Hostile"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Credit Risk Analyst in Houston, TX
    Former Employee - Credit Risk Analyst in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good Benefits compared to other companies.

    Cons

    Bad leadership in the Finance Department.

    Advice to Management

    Be fair


  6. "greta company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Leicester, England (UK)
    Current Employee - Manager in Leicester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Gas full-time (More than a year)

    Pros

    good pay, good job, great staff and pay

    Cons

    non at all reallyreaaly good

    Advice to Management

    keep it up chaps


  7. "mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at British Gas full-time

    Pros

    Good pension, maternity pay and benefits

    Cons

    no progression or training available

  8. "Tough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at British Gas full-time

    Pros

    Good Company Benefits and discounts

    Cons

    Workload and expectations can be very intense

    Advice to Management

    Prioritisation is key


  9. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in London, England (UK)
    Former Employee - Engineer in London, England (UK)

    I worked at British Gas full-time (More than a year)

    Pros

    Overtime money is good much

    Cons

    Office is terrible, not sure what they are doing

    Advice to Management

    High educated office staff


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at British Gas (More than 10 years)

    Pros

    Great people to work with

    Cons

    Changes can be too much all at one time


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