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    British Gas Reviews

    Updated August 19, 2018
    464 reviews

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    Full-timePart-time
    2.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    British Gas Chief Executive, Centrica Consumer Mark Hodges
    Mark Hodges
    133 Ratings

    464 Employee Reviews

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    Pros

    • "Work/Life balance is always good too" (in 26 reviews)

    • "The company has good benefits available to make working there attractive" (in 31 reviews)

    Cons

    • "No work life balance whatsoever" (in 18 reviews)

    • "Some of the senior management do not communicate well" (in 18 reviews)

    More Pros and Cons

    1. "Mechanical Engineer Intern"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Mechanical Engineer in Philadelphia, PA
      Former Employee - Mechanical Engineer in Philadelphia, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at British Gas (Less than a year)

      Pros

      learned about the oil and gas industry insights

      Cons

      3 months was a short period of time

    2. "Good workplace"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Customer Service Representative
      Former Employee - Customer Service Representative
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at British Gas full-time (More than a year)

      Pros

      - Good Salary for what you do
      - Strong team ethic
      - Development is there if you want it
      - Great office environment

      Cons

      - None for me, best ever job I have had

      3. Join the British Gas team
      See Our Latest Jobs

    3. Helpful (2)

      "Former Field and Office Operations Manager Great Company, Going Downhill with Ian Conn as CEO/Mark Hodges as MD"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Operations Manager in Mountain Home, AR
      Former Employee - Operations Manager in Mountain Home, AR
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at British Gas full-time (More than 8 years)

      Pros

      Great career over a decade whilst working there. Under the regime of Phil Bentley (former MD), there was excellent growth, and that provided progression..
      Good pension scheme, excellent company car options, healthcare plan, great colleagues

      Cons

      Current culture of disregard for staff, cost cutting without thinking of actual consequence.. Current morale is very low at all levels including managerial.
      Too much bureaucracy and internal politics, with processes created for the sake of them being there, and no actual benefit.. Input seems to be taken away from management team too..
      Salary lower than competition, Manager bonus scheme seems to become harder to achieve in an attempt to cut costs

      Advice to Management

      Remember the culture and people that made British Gas who they are today.. Put people before shareholders..

    4. "good"

      StarStarStarStarStar
      Former Employee - Project Manager in Houston, TX
      Former Employee - Project Manager in Houston, TX

      I worked at British Gas (More than 5 years)

      Pros

      Provides the basis for development that supports both individual and team effort through continuous profession development and training.

      Cons

      Retention of less staff and focuses more on outsourcing workforce...albeit fulfilling their corporate social responsibilities through same effort!

    5. Helpful (1)

      "Hostile"

      StarStarStarStarStar
      • Work/Life Balance
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Credit Risk Analyst in Houston, TX
      Former Employee - Credit Risk Analyst in Houston, TX
      Doesn't Recommend
      Disapproves of CEO

      Pros

      Good Benefits compared to other companies.

      Cons

      Bad leadership in the Finance Department.

      Advice to Management

      Be fair

    6. "Good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at British Gas full-time

      Pros

      Good holidays, options of shift patterns, possibilities to progress

      Cons

      Employee feedback was often overlooked

    7. "Deflated"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
      Current Employee - Anonymous Employee in Glasgow, Scotland (UK)
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at British Gas full-time (More than 10 years)

      Pros

      Great people like a family

      Cons

      Work load increasing hard going

      Advice to Management

      Stop overloading staff decreasing moral

    8. "Complex query Agent"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Oxford, England (UK)
      Former Employee - Anonymous Employee in Oxford, England (UK)
      Recommends
      Negative Outlook
      No opinion of CEO

      I worked at British Gas full-time (More than 3 years)

      Pros

      Fantastic facilities and pay, benefits and perks.

      Cons

      Disorganised, and not viewed as important enough by the parent Centrica.

    9. "Technical gas engineer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Technical Gas Engineer in Birmingham, England (UK)
      Former Employee - Technical Gas Engineer in Birmingham, England (UK)
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at British Gas full-time (More than 8 years)

      Pros

      Excellent apprenticeship at their own training facilities. Very high standard of work as well as brilliant support if ever required

      Cons

      Lots of red tape. By that I mean endless amounts of health and safety paperwork before starting the job and too much pressure to upsell new products

    10. "British gas"

      StarStarStarStarStar
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Honestly i can't remember anything at all

      Cons

      Very bad management.... just care for numbers and figures.

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