British Gas Reviews

Updated Mar 2, 2021

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2.9
41%
Recommend to a Friend
35%
Approve of CEO
British Gas Chief Executive, Centrica Consumer Sarwjit Sambhi (no image)
Sarwjit Sambhi
167 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Mechanical Engineer Intern"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Mechanical Engineer in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at British Gas for less than a year

    Pros

    learned about the oil and gas industry insights

    Cons

    3 months was a short period of time

  2. "BG Leeds"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance Assistant in Leeds, ME
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at British Gas full-time for more than 3 years

    Pros

    Long service amongst staff members

    Cons

    head teacher vs student like culture with management


  3. "Good workplace"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at British Gas full-time for more than a year

    Pros

    - Good Salary for what you do - Strong team ethic - Development is there if you want it - Great office environment

    Cons

    - None for me, best ever job I have had

  4. Helpful (2)

    "Former Field and Office Operations Manager Great Company, Going Downhill with Ian Conn as CEO/Mark Hodges as MD"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Mountain Home, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at British Gas full-time for more than 8 years

    Pros

    Great career over a decade whilst working there. Under the regime of Phil Bentley (former MD), there was excellent growth, and that provided progression.. Good pension scheme, excellent company car options, healthcare plan, great colleagues

    Cons

    Current culture of disregard for staff, cost cutting without thinking of actual consequence.. Current morale is very low at all levels including managerial. Too much bureaucracy and internal politics, with processes created for the sake of them being there, and no actual benefit.. Input seems to be taken away from management team too.. Salary lower than competition, Manager bonus scheme seems to become harder to achieve in an attempt to cut costs

    Continue reading
  5. "good"

    4.0
    Project Manager in Houston, TX

    I worked at British Gas for more than 5 years

    Pros

    Provides the basis for development that supports both individual and team effort through continuous profession development and training.

    Cons

    Retention of less staff and focuses more on outsourcing workforce...albeit fulfilling their corporate social responsibilities through same effort!

  6. Helpful (2)

    "Hostile"

    1.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Credit Risk Analyst in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    I worked at British Gas

    Pros

    Good Benefits compared to other companies.

    Cons

    Bad leadership in the Finance Department.

    Continue reading
  7. "Pros and cons"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Heating Engineer in Leicester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Gas full-time

    Pros

    Good opportunity to earn with overtime

    Cons

    Poor trust in management, want their pound of flesh

  8. "Good place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Complaints Handler in Leicester, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at British Gas full-time for more than 3 years

    Pros

    Busy, exciting and lots of people work there

    Cons

    Stressful and grinding and it can get to you

  9. "A once great company"

    3.0
    Former Employee - Account Relationship Manager in Edinburgh, Scotland

    I worked at British Gas full-time

    Pros

    Previously a wonderful place to work that valued its employees

    Cons

    Poor senior leadership, loss of customer focus

  10. "Okish"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CSA 

    I worked at British Gas full-time for more than 5 years

    Pros

    Good salary. Nice people. Easy work

    Cons

    Poor management. No direction. Constantly changing policy and no consostency

Viewing 1 - 10 of 962 English Reviews

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