British Transport Police Reviews | Glassdoor

British Transport Police Reviews

Updated March 23, 2017
11 reviews

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3.0
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British Transport Police Chief Constable Paul Crowther
Paul Crowther
5 Ratings

11 Employee Reviews

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  1. "BTP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SPM in Camden Town, England (UK)
    Former Employee - SPM in Camden Town, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Dedicated group of people. Good cause. Committed.

    Cons

    Strategy for IT somewhat confused. Continual pressure on budgets.

    Advice to Management

    Identify main objectives and stick to them.


  2. Helpful (1)

    "Great Force dreadful management......"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Detective Constable in London, England (UK)
    Former Employee - Detective Constable in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at British Transport Police full-time (More than 10 years)

    Pros

    Opportunity to work all over the UK. If there is a major incident you will be involved in it. Reasonable pay. Core of good police officers in London who are good detectives and thief takers. Basically i was one of a core of tecs who were motivated and keen to get on with the job. During my career I was involved in some interesting cases and sensitive work. The BTP get involved in a lot of jobs that the general public would be likely to be unaware of.

    Cons

    Management are all promotion chasing yes men who keep trying to reinvent the wheel. They will not keep any structure in place for more than five minutes. They treat and bully their own bosses with dreadfully high work load and freeze them out if any dissension is perceived. One very senior officer is a bully.
    Long hours if you put yourself about.

    Advice to Management

    Retire.


  3. "Good place to work but promotion process means management lack common sense"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good job everyday is different good colleagues and supervision

    Cons

    Poor decision making change for change sake then changing back when they realise they made a poor decision

    Advice to Management

    Senior management need to implement change in a more professional and structured


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  5. "Good employer with some issues"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at British Transport Police full-time

    Pros

    If you are posted too London you get the best kit and overtime.

    Cons

    Outside London resources, kit and finances tend to suffer.

    Advice to Management

    Remember there are other parts of the UK that the force covers.


  6. "Finest officers in the country."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Police Constable in London, England (UK)
    Former Employee - Police Constable in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at British Transport Police full-time (More than 10 years)

    Pros

    Small close knit force,where officers and operational support staff work very well together.

    The force is improving all the time and proffesialism of operational staff is fantastic.

    Cons

    Very senior management do not listen to those on the ground and will not accept concepts are a failure.

    Push through computer work applications which are incomplete and do not properly train staff on.

    IT is a joke, very old systems which are outdated and not supported , for example running Windows XP and poor internet/intranet.

    Not very flexible with the workforce. Shifts are not family friendly change of rest days to cover foreseeable events all too common.

    Advice to Management

    Listen to your workforce. If your staff are telling you that systems are not working and proper training on how to use the systems are needed, act on it,just don't tell your staff that you are resistant to change.


  7. "Balancing the view"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Very focused on making the railway safe and secure. Trying to improve in terms of staff and manager development and very focused on adopting technology to support front line workers. Mostly comprised of very dedicated officers and staff.

    Cons

    Going through an enormous level of change in all areas, particularly technology where starting from a low base. Change is not always well planned and executed, leaving some officers and staff trailing in its wake rather than being part of the change. Currently under pressure to devolve the Scottish Division to police Scotland and awaiting a government review of infrastructure policing. Financial constraints are finally starting to hit BTP. All of this is causing uncertainty, as is the planned introduction of a new roster. Perspectives of senior management are poor.

    Advice to Management

    Demonstrate more trust and confidence in your people - staff and officers. Then they will trust you back.


  8. "The best unknown force in the country?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Police Sergeant in London, England (UK)
    Former Employee - Police Sergeant in London, England (UK)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Left alone by home office, nationwide jurisdiction, Professional reputation by peers. No 'Facebook' crimes to deal with!

    Cons

    You do miss out on certain types of work.

    Advice to Management

    stop changing everything on promotion just for the sake of changing it!


  9. "Sometimes brilliant, sometimes not so good."

    Star Star Star Star Star
    Former Employee - Special Constable
    Former Employee - Special Constable

    Pros

    Positive teamworking environment and excellent training

    Cons

    Depends of how much support you get from management - can vary greatly.


  10. Helpful (1)

    "Undergoing Change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Police Constable in London, England (UK)
    Current Employee - Police Constable in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    BTP was once seen as a bit of a joke; not a real police force. The senior management over the past decade have strived to change this opinion of BTP and mould it into an effective police force.

    BTP is well funded by the railways and as such is often seen to recruit in times where other forces would not.

    The work at BTP is diverse due to the national structure. In the North, I enjoy a good work balance and I'm not snowed under like my Home Office counterparts are. I feel that I have sufficient time to carry out investigations to the full extent, with no pressure for me to "cuff" jobs.

    The new corporate culture brought in by Crowther is quite inspiring and will hopefully lead the force to a better place, given time.

    Cons

    The officers as a whole are quite resistant to change, but this is slowly changing as younger, keener officers are replacing long service officers. The new corporate culture is helping to gradually change this, but unfortunately any inspiration given to officers by senior ranks is quickly squashed upon returning to your post. Officers with long service are very negative about practically every aspect of their job and demoralise all of those around them.

    At the moment, rostering and operations are a bone of contention. As with all police forces, the officers lack real employment rights and are often abused, bearing the brunt of poor planning; rest days are cancelled on a regular basis during the football season. A new Evidence Based Policing operation is being rolled out across the force, however the solid science behind this is let down by the implementation at a local level and leads to more negativity from officers as a result. It seems slightly forced by senior management in some postings.

    The use of technology within BTP is quite laughable, with decade old computers still in use throughout the force and still using command and control software that looked like it was coded in the late 90s. BTP have took their first steps into mobile policing but have done nothing to make their current software compatible with touch screens.

    The force as a whole is very London centric and limited opportunities exist outside of the capital.

    The only benefit offered is free travel on TfL services. This is worthless for everyone outside of London. No other free rail travel is offered. No member benefits or corporate discounts apply, other than the generic "Emergency Services" discounts; even those aren't sanctioned or acknowledged.

    Poor work / life balance. Shift work will destroy you slowly and you will miss a lot of social occasions. This is not unique to BTP, this is part and parcel of being a police officer.

    There is a distinct lack of strong leadership at a local level (ranks Sergeant up to Inspector), unlike the senior leadership. Effort is not recognised or acknowledged and laziness is very seldom challenged.

    Advice to Management

    Morale is at an all time low. Why not give officers some incentive to do their best? Inspire them?

    Before you implement anything, make sure any systems, process or technology have been tried and tested by a range of different people.

    Keep trying to push the change in culture. Make officers proud to represent BTP.


  11. "Not best pay for DDO job but a nice force to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designated Detention Officer in London, England (UK)
    Former Employee - Designated Detention Officer in London, England (UK)
    Recommends
    Neutral Outlook

    I worked at British Transport Police full-time (More than a year)

    Pros

    Friendly staff and management
    Interesting and varied workload

    Cons

    Shift pattern messed up body clock
    Pay less than Met Police DDOs


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