BroadSoft Reviews | Glassdoor

BroadSoft Reviews

Updated January 8, 2019
133 reviews

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3.9
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Recommend to a friend
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BroadSoft President, CEO, and Director Michael Tessler
Michael Tessler
80 Ratings

Employee Reviews

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Pros
Cons
  • "Work life balance can be a bit of a challenge" (in 3 reviews)

  • "Upper management doesn't bother much about employee facilities" (in 4 reviews)

More Pros and Cons

  1. "Great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BroadSoft full-time

    Pros

    Great managers and employees throughout

    Cons

    None that I can think of


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Dallas, TX
    Former Employee - Senior Software Engineer in Dallas, TX
    Recommends
    Positive Outlook

    I worked at BroadSoft full-time

    Pros

    Great people and culture. Excellent technical work

    Cons

    Telecom domain and hence moving to other domains will need some reskilling

  3. "Marketing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great company culture and good learning experience

    Cons

    acquired and is now part of Cisco


  4. "Director"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BroadSoft full-time

    Pros

    Great Company, enjoy the culture

    Cons

    Limited travel opportunities, limited growth for remote workers


  5. Helpful (2)

    "If you are a friend, then you are fine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at BroadSoft full-time

    Pros

    There are some good professionals working there.

    Cons

    Some friends of the upper management get promoted when they don't reach their KPI's.


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Gaithersburg, MD
    Current Employee - Marketing in Gaithersburg, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BroadSoft full-time (Less than a year)

    Pros

    Great work life balance
    Strong product team

    Cons

    Too many remote workers
    Compensation not competitive


  7. Helpful (5)

    "Thanks a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at BroadSoft full-time

    Pros

    It was a great company to work for

    Cons

    new Cisco medical plans are terrible (if you aren't in San Jose)
    paycuts with buyout

    Advice to Management

    Gee thanks for the buyout. Now, none of my doctors will be covered by the two awful medical plans being offered by Cisco outside of San Jose. Love the unequal plans being offered. Oh, and the paycut is great too! Thanks a lot! We put in our blood, sweat and tears, under market pay, long long hours, weekends and our best years to build this company for this???? Shame!

  8. "Product Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Marketing, Director in Gaithersburg, MD
    Current Employee - Product Marketing, Director in Gaithersburg, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BroadSoft full-time (More than 3 years)

    Pros

    Great people to work with. Well paid, resources are available and nice work environment. Top engineers and excellent BroadWorks product.

    Cons

    Male leadership needs coaching and is very "old school". The systems will make you want to scream. Workload balance is not managed well among team. The same people get all of the work because they get it done. Others who don't do the work are allowed to skate.

    Advice to Management

    Celebrate the people in Marketing who did the work instead of watching the talent leave.


  9. "Senior Director, Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BroadSoft full-time (More than 8 years)

    Pros

    Agile Development, Independent teams, fast paced

    Cons

    Too distributed teams, communications with HR


  10. "RVP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good technology, good people work here

    Cons

    Not a sales company, purely operationally focused