BroadSoft Reviews | Glassdoor

BroadSoft Reviews

Updated July 25, 2017
96 reviews

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3.8
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BroadSoft President, CEO, and Director Michael Tessler
Michael Tessler
61 Ratings

96 Employee Reviews

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Pros
  • That being said, work from home, flex-time, etc policies were amazing (in 10 reviews)

  • Broadsoft provides great work life balance with the unlimited amount of time for WFH (in 5 reviews)

Cons
  • Limited interaction with upper management (in 4 reviews)

  • The office is marred by the politics and the high-handed approach of the senior management(which consists of only 1 person) (in 3 reviews)

More Pros and Cons

  1. "New Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BroadSoft full-time (Less than a year)

    Pros

    People are very helpful and benefits are top notch

    Cons

    Being new this month haven't come across any negative items.

    Advice to Management

    Keep pushing to support your employees


  2. "BroadSoft is a leading UCC player in telecom"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at BroadSoft full-time (More than 5 years)

    Pros

    Fast growing high energy company

    Cons

    company has difficulty with sales compensation

  3. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Spring, TX
    Current Employee - Anonymous Employee in Spring, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BroadSoft full-time (Less than a year)

    Pros

    Interview process relaxed and informative. Culture is helpful and employees have a genuine interest in success.

    Cons

    No negative input for Broadsoft.

    Advice to Management

    Keep up the great work!


  4. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Gaithersburg, MD
    Former Employee - Project Manager in Gaithersburg, MD
    Recommends
    Approves of CEO

    I worked at BroadSoft full-time (More than 3 years)

    Pros

    Being able to work remotely

    Cons

    C-level Marketing Exec is a bully.


  5. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BroadSoft full-time

    Pros

    Good stuff at this company

    Cons

    No bad stuff at this company

    Advice to Management

    Do good stuff


  6. Helpful (1)

    "Company in Flux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at BroadSoft full-time

    Pros

    Relaxed work environment
    Interesting work
    Primarily friendly employees
    Nice offices in the DMV

    Cons

    The company is in flux which can make work deliverables challenging
    Does not pay as competitively as other tech companies
    No real company culture


  7. Helpful (2)

    "Family Balance and supports women"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive in Gaithersburg, MD
    Current Employee - Executive in Gaithersburg, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BroadSoft full-time (More than 3 years)

    Pros

    Broadsoft has let me achieve my very best while still maintaining quality time with my family. I am mid-level Mgmt and a working mother of two young children. When a cold, ear infection or special event comes up the company is always supportive!! The first words out of their mouth is "Family First"!

    The Human Resources, we call it ESP, office has done a great job to bring the company together and foster this kind of environment. I believe this place will only get even better!

    If you are a women who wants a leadership role this place is for you!! They even have a Women In Technology Group that works on mentioning young women in the business.

    Bottom line... this place is 5 star!

    Cons

    The only thing that should change is that there are no women on the Executive Leadership Team...... yet!

    Advice to Management

    Keep driving change and promoting our women!

  8. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at BroadSoft full-time

    Pros

    a lot of smart people

    Cons

    unclear on direction of sales


  9. Helpful (1)

    "Director Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Gaithersburg, MD
    Current Employee - Anonymous Employee in Gaithersburg, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BroadSoft full-time (More than a year)

    Pros

    If you are a worker you get all of the work and responsibility. You can learn a lot if you have a good team.

    Cons

    good ole boy - There is disorganized middle management and a lot of silos.

    Advice to Management

    Get rid of the old processes


  10. Helpful (3)

    "Political Rhetoric"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Neutral Outlook
    Disapproves of CEO

    I have been working at BroadSoft full-time (More than 3 years)

    Pros

    Working at home is a plus some days.

    Cons

    The unfiltered political rhetoric is stressful and makes you, if you feel differently that the CEO, feel unwelcome.

    Advice to Management

    Keep the political rhetoric to yourself. No one else has the ability to email the entire company to retort.
    Or if you must persist on driving your political agenda be fair about it.
    If you are going to give to the DNC, open up the floor to the rest of the company to match donations to the RNC.
    Or better yet, instead of using company dollars to give to one political party...maybe invest in the employee a bit more with a bonus instead.....since we get none.

    BroadSoft Response

    Mar 30, 2017 – Sr. HR Director

    Broadsoft is a global company that celebrates its diverse culture. In response to the travel ban signed by the President, Broadsoft matched funds that were donated to the American Civil Liberties... More


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