Broadridge Reviews in New York City, NY | Glassdoor

Broadridge New York City Reviews

Updated May 30, 2017
193 reviews

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New York City, NY Area

3.1
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Broadridge CEO Richard J. Daly
Richard J. Daly
109 Ratings

193 Employee Reviews

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Pros
  • Employee can experience better work life balance (in 95 reviews)

  • Offer great work from home packages, for select employees (in 29 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Company on the Rise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook

    I have been working at Broadridge full-time

    Pros

    Financial services meets technology, communications and data and analytics. Terrific growth opportunities. Company is on the move, making investments and acquisitions. A great place to be if you want to roll up your sleeves, dive in, and be part of creating a world-class organization.

    Cons

    Not for people who are uncomfortable with change or want to do things "the same old way".


  2. "Great advancement opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Jersey City, NJ
    Former Employee - Senior Product Manager in Jersey City, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Broadridge full-time (Less than a year)

    Pros

    Competitively paid, lots of growth potential

    Cons

    Being silo'd into a specific task, burn out.

  3. Helpful (3)

    "Operations Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edgewood, NY
    Current Employee - Anonymous Employee in Edgewood, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Broadridge full-time (More than 3 years)

    Pros

    This company has so much potential. Lots of smart people on every level & a hard-working group of people. I'm a big fan of my team & know there are tons of intelligent people in this department. I do believe that most people have the best intentions to succeed here & help others. With a new platform, bringing in new clients & smoothing out processes should be much easier than previously.

    A lot of the time, you feel you're all working towards a common goal. It's a rapidly growing company & the people here have a lot of pride in the work they do. Although it's a decently high stress environment, we try as much as we can to enjoy each other's company with smaller happy hours & larger department dinners & barbeques.

    Cons

    The current platform & system is atrocious. Problems nearly every day which the technology team fixes by putting bandaids on a boat leak. Management could care less about the people below them as long as numbers are hit & their clients are satisfied. Staying late is a necessity if you have any chance of advancing, which is nearly none.

    The pay grade is on the lower scale for an operations position, although benefits are decent (not great though). Management expects you to do the work of multiple people, & when you go above & beyond for them they take credit for it. There is little room to grow. They hire management positions from the outside instead of promoting from within. There are plenty of misfit toys who are incredibly smart people but are merely here because they can't find anything better.
    The people who do get promoted from within are either connected to senior management in some capacity or work so many hours during the week management has no choice but promote them.

    As previously mentioned, the pay structure is ridiculously rigid. You get one bonus per year, regardless of performance, & a "raise" that's a slap in the face if you actually work hard. Raises & promotions are hard to come by, & this department falls into the "penny smart, pound foolish" crowd.

    Advice to Management

    Start actually rewarding your associates with promotions from within, or at least compensate them with an actual raise for doing a good job. Be more genuine in your approach instead of trying to pull the wool over our eyes while you undermine our every move & bump up the people connected to you.

    We could have a great thing going here, you just need to open your eyes & see that you are the reason why people are leaving at a rapid rate. If you took care of your employees, the turnover wouldn't be high & our teams would run more smoothly.


  4. "Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    Smart people,
    great company culture
    Everyone is willing to help
    Changes happening to keep the company current
    Good benefits
    WFH is flexible
    Good work life balance

    Cons

    Hard to progress
    Not huge transparency
    Hard to complete tasks when relying on other members of the team
    Consultants don't get the same treatment as full time employees


  5. Helpful (2)

    "Nothing positive."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Supervisor in Secaucus, NJ
    Former Employee - Quality Supervisor in Secaucus, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Broadridge full-time (Less than a year)

    Pros

    The only good that I can say about this experience is that after 12 years in the United States Marine Corps I can say that Broad Ridge showed me what bad management was. I now have an example of everything not to do when managing employees. If there is anyone who wants to compare good and bad leadership and organization this company prvoides a perfect example of the latter.

    Cons

    - Work life balance is horrible. The company tries to promote a sense of family among employees that creates favoritism.
    - Compensation for the amount of work performed and responsibilities held is not reflective.
    - Management is incompetent and reactive instead of proactive.
    - Intra-office politics and relationships take priority ability and/or position.
    - Management was incompetent when it came to basic quality and compliance standards. A lot of illegal practices occur. If you are brave enough to point them out you are told "this is how we have always done things" and/or fired.
    - A great deal of fraternization between associates, supervisors, and managers.
    - Employees are promoted based on personal relationships and not ability. Therefore most of the leadership is not knowledgeable.
    - High turnover rate and little to no standardized training.
    - Temporary employees are hired and fired cyclically. Temporary employees are told that they have no say and no rights because they are "just temps" and can be replaced. They are treated badly by Broadridge employees and belittled by management.

    Advice to Management

    Hire competent and knowledgeable employees in order to prevent situations before they occur. Take time to properly train employees. Put an end to fraternization in the work environment. Put in place a system of documented procedures and policies in order to hold everyone accountable. Audit your entire operation because there are many illegal and unethical practices going on. Work on efficiency (there are workers that clock in and disappear during their shifts. They are doing things like napping and having relations on your loading docks). Hire more permanent employees and rely less on temporary employees in order to avoid retraining.


  6. Helpful (4)

    "Revenue Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Analyst in Deer Park, NY
    Current Employee - Revenue Analyst in Deer Park, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Broadridge full-time (More than 3 years)

    Pros

    Relaxed young environment, A lot of self-development tools

    Cons

    Low pay relative to other similar roles, limited oppertunites


  7. Helpful (8)

    "Horrible Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality in Edgewood, NY
    Former Employee - Quality in Edgewood, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Broadridge full-time (More than a year)

    Pros

    They would provide free lunch on the weekends.

    Cons

    1. Unfair wages based on work load/expectations.
    2. Inexperienced management personnel, especially middle management.
    3. Extreme nepotism at this company.
    4. Everybody marches to the beat of their own drum. What is acceptable for one employee is not acceptable for another.
    5. Poor performance and poor behavior goes unpunished while those that do more are not rewarded.

    Advice to Management

    Standardize your metrics and make sure the middle management is aligned with company goals and initiatives. A lot of what they do seems to arise from not understanding the mission in the first place.

  8. "Disjointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Broadridge full-time (More than a year)

    Pros

    Benefits, pay scale, colleagues, locations

    Cons

    Managed to Wall st expectations; short term thinking hinders long term progress


  9. Helpful (2)

    "For hard work and less personal life, call...."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Programmer Analyst in Jersey City, NJ
    Current Employee - Programmer Analyst in Jersey City, NJ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Broadridge full-time (Less than a year)

    Pros

    Management is easy to talk to, pretty relaxed and comfortable environment. Really good health benefit and on-site medical office. Very focused on client relationships. Health and wellness of employees is valued. Relaxed dress code is a perk for those that prefer to dress down often. If you enjoy being challenged and the opportunity to stretch yourself thin over many aspects of a service request/ upgrade/ change, this is a good place to look. There is room for improvement and the company is expanding, so more opportunities are arising.

    Cons

    Not enough notice given when weekend work is required. Not enough resource on some teams which makes the workload and expectations extremely overwhelming. With so few people on a team, requesting off for vacation, scheduling doctors' appointments or state-required duties is essentially discouraged, in my opinion. Training and transition for new employees is unsatisfactory; getting equipment and role-specific access is driven by yourself even if you don't know who/what team is responsible for it. Location is lackluster. Does not make enough effort to accommodate service members' training days; the process of requesting time off is either filing for a leave of absence or using a personal/floating holiday which is inappropriate for the request and does not apply.

    Advice to Management

    Consider hiring more resources for overwhelmed/understaffed teams so that if a key member leaves, the remaining folks do not become bombarded with heavy demands. Develop a reserve/national guard policy that allows for military members to take their required annual training without such a lengthy process as a leave of absence.


  10. "Stability"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Senior Customer Service Representative in Edgewood, NY
    Current Employee - Senior Customer Service Representative in Edgewood, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Broadridge full-time (More than 10 years)

    Pros

    Stable company that offers a decent salary while being based in central Long Island. Not having to commute to NYC is major plus. Very good 401k plan.

    Cons

    No profit sharing or stock option plan. Not a place for dynamic growth. Raises and bonuses are locked into a corporate structure.

    Advice to Management

    Offer profit sharing/stock options. Increase parking space available to associates.


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