Broadridge Reviews | Glassdoor

Broadridge Reviews

Updated September 14, 2017
94 reviews

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Broadridge CEO Richard J. Daly
Richard J. Daly
48 Ratings

94 Employee Reviews

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Pros
Cons
  • We have to work hard at keeping that work-life balance to avoid burnout (in 48 reviews)

  • No work-life balance during peak time (in 12 reviews)

More Pros and Cons

  1. "Nasty environment"

    StarStarStarStarStar
    • Culture & Values
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Broadridge as a contractor

    Pros

    There are no pros to this place!

    Cons

    Vice Pesidents with toilet mouths while clients are in the phone dropping f bombs

    Advice to Management

    Grow up


  2. Helpful (4)

    "No real future here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Coppell, TX
    Current Employee - Anonymous Employee in Coppell, TX
    Disapproves of CEO

    I have been working at Broadridge full-time (More than 5 years)

    Pros

    - Like utilities, financial isn't going anywhere. However, your job very well may as soon as they figure out how to have an Indian half-a** it.
    - Company is growing, mostly at the top.
    - Company plans to trim fat, which translates to people we don't like and anyone we think can be replaced by India.

    Cons

    - Lip service to flexibility, trying to use it will be held against you
    - Senior management is an old boys club that veers between "that's how we've always done things" and discredited management fads
    - Express that anything might not be a cakewalk and 1) it will be held against you, 2) they'll offer to get you "help" i.e. replacement from India
    - India team is as incredibly incompetent as normal everywhere: sloppy practices, hard coding, no documentation, near-mute or resentful when you try to work with them, but hey they're cheap, so management loves them.
    - Management thinks everything is Apple/Fisher Price "push button, fix problem"; no attempts to understand actual business processes
    - Internal transfers are nearly impossible, easier to quit and apply to a new position as an outsider
    - The only hope of advancement is literally emergency replacement after a death, and even then it's more likely an outsider will be brought in if they can't ship the job to India
    - Despite claims of being a technology company, tools and practices are antiquated. AIX and mainframes still run things, and even mentioning Linux to replace the ticking IBM time bomb is shot down because swapping wouldn't be free or instant.

    Advice to Management

    - Stop focusing on quick, easy money in the short term. Long term, every company that sacrifices quality (be it employees, business practices, or products) for cash grabs goes down in flames.
    - Realize that India is NOT saving money. Notice how we had to implement tons of hand-holding, quality-checking, status tracking, multiple approval systems since you started shipping work over there? How is it saving anything when US-based teams have to check and usually correct their work?

  3. Helpful (3)

    "Direxxis of Broadrige: Terrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Broadridge full-time

    Pros

    Good Coworkers
    decent benefits
    smart clients
    free parking
    decent area
    casual environment

    Cons

    management are fools
    priorities money over clients
    major clients dictate company direction
    obvious move away from core product
    zero chance for internal organizational movement
    understaffed in all departments
    lacking diversity
    no vertical movement
    management pushes employees to work outside skill set
    management sets up employees to fail

    Advice to Management

    Listen to your Employees we actually know more than you do about our clients replace your dead weight with useful people


  4. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Broadridge full-time (More than 3 years)

    Pros

    Not many, except holiday parties.

    Cons

    Management not concerned with growth of employees


  5. "Stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook

    I worked at Broadridge as a contractor

    Pros

    They take it for 12 months contract.But they fire you in 2 months.They won't inform you earlier till the last day.

    Cons

    fire the person just before the last day.

    Advice to Management

    Please keep the employer as promised of 12 months or 6 months as signed.


  6. Helpful (7)

    "Nothing positive."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Supervisor in Secaucus, NJ
    Former Employee - Quality Supervisor in Secaucus, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Broadridge full-time (Less than a year)

    Pros

    The only good that I can say about this experience is that after 12 years in the United States Marine Corps I can say that Broad Ridge showed me what bad management was. I now have an example of everything not to do when managing employees. If there is anyone who wants to compare good and bad leadership and organization this company prvoides a perfect example of the latter.

    Cons

    - Work life balance is horrible. The company tries to promote a sense of family among employees that creates favoritism.
    - Compensation for the amount of work performed and responsibilities held is not reflective.
    - Management is incompetent and reactive instead of proactive.
    - Intra-office politics and relationships take priority ability and/or position.
    - Management was incompetent when it came to basic quality and compliance standards. A lot of illegal practices occur. If you are brave enough to point them out you are told "this is how we have always done things" and/or fired.
    - A great deal of fraternization between associates, supervisors, and managers.
    - Employees are promoted based on personal relationships and not ability. Therefore most of the leadership is not knowledgeable.
    - High turnover rate and little to no standardized training.
    - Temporary employees are hired and fired cyclically. Temporary employees are told that they have no say and no rights because they are "just temps" and can be replaced. They are treated badly by Broadridge employees and belittled by management.

    Advice to Management

    Hire competent and knowledgeable employees in order to prevent situations before they occur. Take time to properly train employees. Put an end to fraternization in the work environment. Put in place a system of documented procedures and policies in order to hold everyone accountable. Audit your entire operation because there are many illegal and unethical practices going on. Work on efficiency (there are workers that clock in and disappear during their shifts. They are doing things like napping and having relations on your loading docks). Hire more permanent employees and rely less on temporary employees in order to avoid retraining.


  7. Helpful (2)

    "Client REP"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Broadridge full-time

    Pros

    good starting salary, some people are nice. learn the industry and is a good way to get your foot in the door

    Cons

    this company has zero cohesiveness. it is so dysfunctional the internal motto is "one broadridge"

    there are scandals left and right that HR overlooks due to politics. the offices are horrible and for the most part, managers have little regard for their employees

    Advice to Management

    invest more in your company and stop hiring overseas where there is no training and horrible communication.

  8. "Release Engineer Interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Build Release Engineer in Boston, MA
    Current Employee - Build Release Engineer in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Broadridge full-time (More than 8 years)

    Pros

    The woman at the front desk was very pleasant. Also very pleasant were the 3 people I met with.

    Cons

    Went into Boston for an interview for the Release Engineer position. I thought it was a nice interview. However the HR representative did not respond to my visit even after leaving her an email and 2 voice mails.

    Advice to Management

    Smarten up!


  9. Helpful (3)

    "Titles here do not match responsibilities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Coordinator in Islip, NY
    Current Employee - Senior Project Coordinator in Islip, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Broadridge full-time (More than 3 years)

    Pros

    Good location easy to travel to and from, work from home option is great! Company is growing incredibly fast, great place to start a career.

    Cons

    Poor Management throughout company. No growth opportunities and directions. Poor communication from upper management to staff. No motivation and culture is suffering.

    Advice to Management

    Training for management is desperately needed.


  10. Helpful (9)

    "Very Mixed Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mid-Level Manager in New York, NY
    Former Employee - Mid-Level Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company has tremendous potential and opportunity its
     markets and attempts to embrace progressive work from home and other HR policies. It wants to do the right thing by its employees but doesn't know how.

    Cons

    So many, unfortunately - a highly fractured leadership team that thrives on managing in silos and reacting to crises that are self-inflicted, a highly political work environment that rewards tenured people who have no big-company work experience and extreme resistance to process development or investment in infrastructure. And all of this is exacerbated by tremendous growth through acquisition, with no ability to integrate on the back end. Work hours can be arduous at times.

    Advice to Management

    Slow down and take a hard look at what's happening to the company; its becoming a tangled mess, which will ultimately destroy it if something doesn't change soon. The organization needs to actively and realistically assess talent, as its top-heavy and wasting valuable dollars on well-paid people who aren't adding any value. Don't let leaders fight each other for control at the expense of the organization.


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