Broadridge Reviews | Glassdoor

Broadridge Reviews

Updated May 26, 2017
630 reviews

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Full-time Part-time

3.1
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Broadridge CEO Richard J. Daly
Richard J. Daly
314 Ratings

630 Employee Reviews

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Pros
  • Employee can experience better work life balance (in 93 reviews)

  • Offer great work from home packages, for select employees (in 28 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Company on the Rise"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in New York, NY
    Current Employee - Vice President in New York, NY
    Recommends
    Positive Outlook

    I have been working at Broadridge full-time

    Pros

    Financial services meets technology, communications and data and analytics. Terrific growth opportunities. Company is on the move, making investments and acquisitions. A great place to be if you want to roll up your sleeves, dive in, and be part of creating a world-class organization.

    Cons

    Not for people who are uncomfortable with change or want to do things "the same old way".


  2. Helpful (6)

    "Not much to like"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT in Newark, NJ
    Current Employee - IT in Newark, NJ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Can't think of too many positives, if there is anything positive it would be a somewhat flexible work schedule, this is overshadowed by the fact that you are on call 7X24X365 and expected to work just about every weekend.

    Cons

    Management is clueless, they have a "Shared Services" that doesn't know which end is up, their HR department is pathetic at best, the good people from ADP have all left and it's just a a staff of clueless individuals that have no idea how things are put together and why things work the way that they do. The few managers that do care are stifled by their supervisors. They have "technical specialists" that are better at B.S.ing management than actually know how to perform a job function.

    Advice to Management

    Listen to your senior staff, listen to what the associates say, take their suggestions at least listen to them once in a while.
    Have you heard of flex schedules like 4 10's (I'm here 12 hours 6 days a week anyhow) or maybe 9/80. Think about your staff while you still have one.


  3. Helpful (4)

    "What happened after spin?"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    No opinion of CEO

    Pros

    Camaraderie with fellow associates (below management).

    Cons

    After spin deadwood carried over to new company; Broadridge suffers from strategic dissonance and a lack of organization innovation because of their middle and senior management fear of change (the resistance of forces). The technology is not full utilized because of the bureaucracies and waste within management.
    Broadridge suffers high turnover in finance, customer service, sales and human resources because of lack of job enrichment, pretty much managers fear anyone who knows more than they do and will make life unbearable to anyone who threatens their job security. This organization lacks cohesiveness and their turnover numbers show it especially in finance and human resources.

    This company level of diversity is as follows:
        High recruitment & lack for retention
                         Blacks, Latinos, Asians and people with disabilities are non-existent in management.
        Ratios of women in senior management rates below poor.
                         Training and mentoring programs are poorly run and associates are discouraged during work hours to take any additional training because of impact on workloads.
        Salary/benefits are just below average
        Family/work life balance only exists in senior and middle management.

    Associates who are able to fit into the culture of the management click, you will have a long career; if not…much backstabbing and job sabotage will be in store for you (just like high school). This company is not for the faint of heart and has a strong resistance to change.

    If you are a trained in recruiting and looking for long term employment, but lack a social life, this is the job for you, but stay away from the death camp in Journal Square.

    Advice to Management

    Richard Daily is a wonderful person, but is clueless on what his middle management team is doing to the morale of the associates and the business. He is losing the best qualifying associates and left with incompetent deadwood. Richard needs to view his headcount reports and find out why several of his departments are beyond high in turnover. He also needs to move some of his “long” term managers in those departments out to stop the cycle. Broadridge is long over due for a change intervention and total restructuring of the management.

    A recruiting agency once stated that Broadridge is a cash cow (for recruiting) and the agency can count on Broadridge to make the quotas. A very sad statement, Richard.


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  5. Helpful (3)

    "Career Nightmare"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Owings Mills, MD
    Former Employee - Anonymous Employee in Owings Mills, MD
    Doesn't Recommend
    Approves of CEO

    Pros

    If you do a decent job you can have job security. I don't have a lot of nice things to say I am sorry.

    Cons

    High turnover, favoritism, Cronyism, politics. The kind of backstabbing and politics that go on even among senior management is unbelievable. Long working hours, you work 60 hours and are on call 24/7.

    Advice to Management

    No advice


  6. Helpful (2)

    "Worst Job I"ve ever had - aka Best Sweatshop to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Employee in Edgewood, NY
    Current Employee - IT Employee in Edgewood, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are alot of really great people who are willing to share their knowledge.

    Cons

    Management does not care about the people. Employees are requried to take a 'Speed of Trust" and then their managers lie to them and treat them like dirt, and wonder why people aren't happy.
    Duh. If you displease the SVP for some reason known only to him..your chances of advancement are nil. The things I see happen seem to be contrary to company growth, but its obvious upper management is condoning what is going on since nothing is being done. HR is useless. l. I hope that Rich Daly would faint if he know what is going on. And if he does know..shame on him.

    Advice to Management

    Take a hard look at your management. Clean house


  7. Helpful (4)

    "Not a good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edgewood, NY
    Current Employee - Anonymous Employee in Edgewood, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Work life balance.
    A Cafeteria
    Golf course across the street.

    Cons

    Management and supervisors think they own the world.
    Employees do nothing right, and nothing is ever good enough.

    Advice to Management

    Take classes on how to treat people and manage people right. You are ruining the company!


  8. Helpful (3)

    "its ok I guess"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jersey City, NJ
    Current Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Its a Job
    colleagues are friendly and helps you get the job done
    Being low cost provider management knows how to run the company lean and mean

    Cons

    if you work like crazy like 80 to 100 hours a week you will get noticed
    everything goes by seniority
    promotions are very hard to come by
    salaries are not great people who deserves more usually dont get it
    working on technologies that are OLD and I guess its a Job security thing for most of the people

    Advice to Management

    dont know where to begin
    inefficient processes
    bad location for the building
    no work life balance


  9. Helpful (5)

    "waste of many years in my profession career"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Edgewood, NY
    Former Employee - Manager in Edgewood, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    salary is decent. benefits were ok, but a definite decrease in all compensation was noticed with spin off from ADP.

    Cons

    Absolutely zero advancement, feedback or professionalism from upper management.

    Advice to Management

    Rich Daly and John Hogan need to open their eyes to what is really going on in their company. You or overpaying the top tier for doing nothing and exploiting your company.


  10. Helpful (8)

    "Lack of Integrity"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Edgewood, NY
    Former Employee - Administrative in Edgewood, NY
    Doesn't Recommend
    No opinion of CEO

    Pros

    - Great people
    - Supportive teams. The people that end up working here will face the same challenges you do. As a result, they sort of band together sometimes, and have each other's backs.

    Cons

    - Poor management. Lack of ethics.
    - As many others have stated, it is a bit "cliquey". If you are not in the "in-crowd", advancement is impossible. It does not matter how great your ideas are, what you accomplished, what you have done for the company, how committed you are, or how well you did your job. If you are not part of the group, try hard as you might to reach the sky, you will never even see it. Favoritism plays a large part in this.
    - The pay and position title is low and does not represent what you actually do.
    - Workload can be extreme for the pay.
    - Workload is not distributed properly between employees (read above).
    - It is possible and common to have responsibilities above your position/pay grade, but to be denied advancement/pay.
    - Often, they will seek a new employee instead of promoting from within (with experienced employees).
    - You may be required to train new employees that are hired at a position that is 2-3 levels above you. Ridiculous, because if you have the knowledge and ability, you should be put in that position.
    - H/R is not particularly supportive of employees.
    - Although the company is very diverse, the diversity ends once you hit any of the supervisory/management levels.
    - Because of this, extraordinary talent is lost all of the time.
    - Ineffective employees are often advanced, much to the detriment of the departments, and other employees.

    Advice to Management

    - Demand more from management.
    - Ensure that employees are being treated fairly with internal surveys that are read/analyzed by upper management.
    - Work with non-supervisory employees and ask for their input, about their challenges, and what can be done to help.
    - Listen to suggestions from these non-supervisory employees. They are the ones doing the same things day in and day out.
    - Upgrade the computer systems used by employees.
    - Keep up to date with and use technology to make your whole company more efficient.
    - Create a culture of integrity. Remove managers that do not adhere to the culture of integrity.
    - And mostly, hold employees accountable for their lack of effectiveness.


  11. Helpful (3)

    "Mickey Mouse Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Analyst in Edgewood, NY
    Current Employee - QA Analyst in Edgewood, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Hard to come up with any as of the past 2 years. Used to be a civil place prior to 2009. Not anymore, thanks to the current management.

    Cons

    The group operates like a nazi camp. Beware, you will be getting into one of the worst process nightmare groups ever.. there is no ryhme or reason why it is the way it is.

    Pure dictatorship.

    Advice to Management

    please quit and bring some qualified people in place.


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