Broadridge Reviews | Glassdoor

Broadridge Reviews

Updated May 26, 2017
630 reviews

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630 Employee Reviews

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Pros
  • Employee can experience better work life balance (in 93 reviews)

  • Offer great work from home packages, for select employees (in 28 reviews)

Cons
More Pros and Cons

  1. Helpful (6)

    "Upper Management Clueless"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Edgewood, NY
    Former Employee - Supervisor in Edgewood, NY
    Doesn't Recommend
    Neutral Outlook

    I worked at Broadridge (More than 8 years)

    Pros

    Long Island location is centrally located and next to the LIRR which makes the location convenient for those traveling in all directions.

    Cons

    So many to mention
    Antiquated system
    Upper Management clueless to how the Manager manage
    Cliquish
    Favoritism to family members, close friends

    Advice to Management

    Have regular skip a level discussions/meetings. Talk to those actually making things happen...supervisors, associates to understand their challenges and how they may be being treated.


  2. Helpful (1)

    "Insert Operator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insert Operator in Coppell, TX
    Current Employee - Insert Operator in Coppell, TX
    Doesn't Recommend
    Positive Outlook

    I have been working at Broadridge full-time (More than 5 years)

    Pros

    > Offers temporary jobs (e.g. first week of the month, sometimes more at quarter-end) for people looking to supplement ongoing income - from regular full-time employment or fixed income

    Cons

    > Constantly training temporary hires who don't stay.
    > Pay is not very good.
    > Constant productivity improvements imjplemented - meaning more work for the same pay.
    > Lots of overtime - cannot have a life the first 2 weeks of the month.

    Advice to Management

    Pay definitely needs to be improved in alignment with additional responsibilities added over past 2 years.


  3. Helpful (8)

    "No chance to get promoted, no matter how good you are"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Programmer Analyst in New York, NY
    Current Employee - Lead Programmer Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Broadridge full-time

    Pros

    Competitive total compensation (base salary + bonus) -- highly dependent on your initial negotiations (if the initial negotiation is not good enough, you are screwed)
    Super generous sick leave and short/long term leaves, perfect for those with serious illness
    Long maternal leave with pay
    Occasional candy jar, chewing gum, cookies, sent from the helm of the IT dept

    Cons

    The assignment of projects is based on who has least projects in hand, not matching strength/weakness/preference
    7 levels of management from the IT head to a senior developer -- are you kidding me?
    Too much political games
    All high level managers were parachuted in. No promotion from within
    Lack of visions, only care about short term goal. When finally convinced there's a genuine need to update the technology, they awarded outside contractor firm with millions, but super stingy in hiring replacement for departed/retired colleagues
    Out of whack work/life balance. Constant 65 hours week. People who "only" put 40 hours in their timesheet will be reported
    Shows no loyalty -- constantly seeing long tenured, beloved high rank officers (VP or equivalent) been shown the door
    Too many outsourcing to India. Many times codebase were ruined then handed back to US associates to great dismay. One former Indian associate even reviewed Broadridge is good for freshman/inexperienced start up, and not so good for experienced because of the lower pay etc -- thank you for acknowledging the fact that many associates in India are not experienced -- in fact many good Indian associates left the company immediately after the 3 year contract period to better positions and pay. Go figure

    Advice to Management

    Don't be cheap! Award your most productive employees with recognition/promotion/increase of benefit. They will put more effort in return and make the company more profitable.

    Don't tell your employee that you are going to promote them so they put super extra effort/hours, later tell them the IT department is under re-org so the promotion is buh-bye.

    Invest in your employees. Allocate some budgets in training. The more skillful the employee the better in the product quality. Don't worry about if people get trained they will leave, you can put some retention policy such as pay back the company if leave within 1 year after training.


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  5. Helpful (8)

    "Want a job you'll eventually relinquish to overseas staff?"

    Star Star Star Star Star
    Former Employee - Anonymous in Jersey City, NJ
    Former Employee - Anonymous in Jersey City, NJ

    I worked at Broadridge full-time (More than 10 years)

    Pros

    Good benefits and 401K matching

    Cons

    Hires only people at the top and entry level college graduates for jobs in the U.S. The remaining 65-75% of jobs are outsourced overseas -- after people are forced to teach their jobs to overseas staff, of course.

    Advice to Management

    Be different. Go back to being American and stop selling out.


  6. Helpful (13)

    "Too much IT outsourcing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in Jersey City, NJ
    Former Employee - Programmer Analyst in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Broadridge (More than 10 years)

    Pros

    Decent benefits.
    Work/life balance is OK.
    Convenient location if using public transportation.
    Some great people still work there.

    Cons

    New management does not know what they are doing.
    Too many higher paid, non-Indian skilled workers being laid off.
    Only a select few are repeatedly being promoted, mainly management.
    The US workers are held accountable for production issues whereas management turns a blind eye to the constant issues caused by the outsourced work from India.
    US Indian managers only hiring other Indians.
    Constantly having to support, fix or re-write the messy outsourced code.

    Advice to Management

    Letting go higher paid, highly technical IT workers and replacing them with questionable workers from India just to cut costs is not a wise move in the long term. The company's good reputation will suffer in the end.


  7. Helpful (2)

    "Overall, great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edgewood, NY
    Current Employee - Anonymous Employee in Edgewood, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Broadridge full-time (More than 3 years)

    Pros

    Fast paced & hard working environment. People thrive if they are hard working and focused. Very exciting company to work for, we are growing! With growth comes opportunity, internal mobility is valued. Leadership is very smart and strategic.

    Cons

    Because of growth, most teams are short-staffed. Very intense work loads.


  8. Helpful (2)

    "QA QC inspector"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Control Inspector in Bay Shore, NY
    Former Employee - Quality Control Inspector in Bay Shore, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Broadridge full-time (More than a year)

    Pros

    great diverse culture, flexible working hours especially for college students

    Cons

    Not a lot of room for growth, you could be working at the company for several years without any promotion. Often times hard work isn't recognized by the management which can be very discouraging. Quite a bit of favoritism for certain employees due to having relations with management.

    Advice to Management

    Acknowledge everybody's hard work despite their position in the company. Whether it is a material handler, janitor, QA, machine operator, or engineer, if you show them sincere appreciation they'll not hesitate in giving you their all at the job.


  9. "Sr QA Analyst"

    Star Star Star Star Star
    Current Employee - Senior QA Analyst in Austin, TX
    Current Employee - Senior QA Analyst in Austin, TX

    I have been working at Broadridge (More than 3 years)

    Pros

    Great product, great co workers

    Cons

    Not ample recognition given to QA


  10. Helpful (4)

    "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in New York, NY
    Current Employee - Financial Analyst in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Broadridge full-time (More than a year)

    Pros

    Good salary, lots of room to learn, creative reporting, great company to work for overall, good benefits. I would recommend this company if you really want to learn as much as possible

    Cons

    Long hours, lack of work life balance, not much room to move up. Management picks favorites. Favorites get moved up.

    Advice to Management

    Too much favoritism


  11. Helpful (6)

    "Service given to clients has been outsourced and is now sub par."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits - 401K and dental.
    Diversity

    Cons

    Sub par outsourced (Hyderabad) services offered.

    Advice to Management

    To offer clients quality services, not cheap outsource services - keep your dedicated American workers.


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