Broadridge Reviews | Glassdoor

Broadridge Reviews

Updated August 14, 2017
659 reviews

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659 Employee Reviews

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Pros
  • Employee can experience better work life balance (in 97 reviews)

  • Offer great work from home packages, for select employees (in 29 reviews)

Cons
More Pros and Cons

  1. "Small team, friendly environment"

    StarStarStarStarStar
    Current Employee - Client Service Manager in New Hyde Park, NY
    Current Employee - Client Service Manager in New Hyde Park, NY
    Recommends
    Positive Outlook

    I have been working at Broadridge (More than 8 years)

    Pros

    stable company, growth opportunities, friendly team, global reach

    Cons

    offshore support teams, long hours

    Advice to Management

    Collaboration with the local team is needed for all departments, and we have seen some focus on this lately with the Company expanding in Asia


  2. Helpful (1)

    "Client Project Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Project Administrator in New York, NY
    Current Employee - Client Project Administrator in New York, NY
    Positive Outlook
    Approves of CEO

    I have been working at Broadridge full-time (More than a year)

    Pros

    -Good Benefits
    -Good Work Life Balance
    -Management is very laid back and reasonable

    Cons

    -Limited Mobility
    -Pay not very high

    Advice to Management

    None

  3. Helpful (6)

    "ICS Finance - horrible environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Edgewood, NY
    Current Employee - Senior Financial Analyst in Edgewood, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Broadridge full-time (More than 3 years)

    Pros

    Medical center on site, decent benefits, location on Long Island, nice coworkers, large company that is stable and has a good track record of growth. The overall company seems to have a great culture that balances a family feel while still growing bigger. Finance is the sorry exception.

    Cons

    ICS finance has been in a downward spiral for the last 2 years. In a 20 person group, more than 10 have left in the last year... yes that's right, half of the people have left. Tone at the top (VP and above) is awful. Favoritism with promotions, hiring people at levels above associates that have been here and are high performers. Workload has been horrendous and management has been incapable of... managing! The workload is unbalanced between people and all work is so manual. They are starting to backfill people that have left, but that doesn't fix the actual issues that are there and that caused people to leave. The new acquisition has made it even worse - they act as if they acquired Broadridge, not vice versa. It's really going downhill. If you had asked me a year ago, i wouldn't thought it would get worse. But somehow it has. Harvard Business School should do a case study on Broadridge finance - on what not to do to retain talent and institutional knowledge.

    Advice to Management

    Open your eyes and hold management accountable. Finance is losing valuable, talented people due to really bad management decisions.


  4. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Broadridge full-time (Less than a year)

    Pros

    Company is shaping advances in the Fintech space. Rapid growth is creating lots of career opportunities. Supportive, team oriented culture - but still focused on results and achievement.

    Cons

    Not a good place if you don't want to work hard or can't deal with lots of change.

    Advice to Management

    Keep up the good work and keep investing in new technology.


  5. Helpful (1)

    "Overall a wonderful work environment."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I have an excellent team with a solid line of communication. My starting salary was very competitive as well.

    Cons

    Not a fan of of the office decor.


  6. Helpful (1)

    "A great job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Wonderful benefits and competitive compensation including, health, dental, retirement account match, and tuition payment program for all employees

    Cons

    Not for people who are not versatile


  7. Helpful (2)

    "Great company"

    StarStarStarStarStar
    Current Employee - Senior Client Representative in Deer Park, NY
    Current Employee - Senior Client Representative in Deer Park, NY

    I have been working at Broadridge (More than 10 years)

    Pros

    Great company overall. I love it.

    Cons

    More internal Hiring suggested

  8. Helpful (6)

    "Boys club needs to refresh the Kool-Aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly people, out of NYC, easy commute, doctor on premises

    Cons

    Upper management wants to believe that employees are highly engaged, but management has become disconnected and blind to the truth. Over the past few years, the company has grown significantly in size. Broadridge spends cash to acquire companies, but it is widely known (internally) that they are poor at integrating them. Shock typically sets in within a year as weakly executed integrations begin with unrelenting urgency to hit arbitrary dates on misdirected projects steered by power hungry mongers supported by blind upper management… and those projects will ultimately be scrapped and recycled by those mongers into ‘new’ ideas and projects to restart the cycle again. There should be cycling classes for folks to spin their wheels there, literally and figuratively. The truth is that many people have become disenchanted and just do what they need to keep their job. As the company has grown by acquisitions, upper managers are unable to keep up connections with associates, so they rely on insight from fat cats in the old boys club to convince themselves they know what’s going on. Just keep it hidden from the clients. If you’re a lucky associate, your manager is in the boys club or connected with one of the boys AND supports you, otherwise forget it. Many people have been there over a decade and remain punch drunk from drinking Kool-Aid from years ago. That drink has turned sour.

    Advice to Management

    Wake up and connect to the people. That’s what made the company special, but it’s getting away from you quickly. Question your most senior leaders. Hold them accountable as you would anyone else. You've started to question some of the guys in the old boys club, keep it up and hold them accountable. They've gotten rich enough.


  9. Helpful (1)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Manager in El Dorado Hills, CA
    Current Employee - Quality Assurance Manager in El Dorado Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Broadridge full-time (Less than a year)

    Pros

    It appears as there may be growth opportunities in this buy out, as we are the leaders in our business and do the best job in the industry.

    Cons

    A bit nervous due to the fear of unknown, as we are new to the Broadridge culture. Our dominance is compromised.

    Advice to Management

    Please understand that we are new to you and vise versa. Our performance records speakers volumes. We need career growth!!!!!!!


  10. Helpful (1)

    "Configuration Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    There was always a project to work on. The office was very busy. People were friendly, but kept to themselves.

    Cons

    Very difficult commute due to the construction on 95S. Everyone was very busy at all times, difficult to seek help when needed.

    Advice to Management

    Listen to the employees. They have a lot to say to help benefit and grow the company. Always lend a helping hand.


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