Broadvox Reviews | Glassdoor

Broadvox Reviews

10 reviews

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Employee Reviews

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  1. "Great company and great people!"

    StarStarStarStarStar
    Former Employee - Events Coordinator in Cleveland, OH
    Former Employee - Events Coordinator in Cleveland, OH
    Recommends
    Neutral Outlook

    I worked at Broadvox full-time (More than 3 years)

    Pros

    Good people, benefits were good, management good

    Cons

    lack of documented training materials. internal software was not merged


  2. "Broadvox review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Help Desk Technician in Cleveland, OH
    Former Employee - Help Desk Technician in Cleveland, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Broadvox (More than a year)

    Pros

    wasnt a good company to work.

    Cons

    wasnt a good company.
    management was horrble,

    Advice to Management

    Educate yourself with product

  3. "Easy going atmosphere but poor upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cleveland, OH
    Former Employee - Anonymous Employee in Cleveland, OH
    Doesn't Recommend
    Negative Outlook

    I worked at Broadvox full-time (More than 3 years)

    Pros

    Casual dress, liberal work environment that can be made fun with the fun people that work there and aren't in upper management

    Cons

    Upper management cares very little about employees, very small incremental raises which were rarely seen

    Advice to Management

    Lower level management is actually very good and respectable. Upper management is out of touch with employees


  4. "Microsoft Systems Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Microsoft Systems Architect/Team Lead in Cleveland, OH
    Former Contractor - Microsoft Systems Architect/Team Lead in Cleveland, OH
    Recommends
    Neutral Outlook

    I worked at Broadvox as a contractor (More than 3 years)

    Pros

    A lot of technology to surf around environment (On Premise and Cloud) and to get huge engineering experience.

    Cons

    No one helped me here with learning via training courses or certification. Certification and learning made by myself. Management is not interested in it. No certain roadmap, everything is changing constantly

    Advice to Management

    Invest into certification and training for engineering staff.


  5. "A Family Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Porting Specialist in Cleveland, OH
    Current Employee - Porting Specialist in Cleveland, OH

    I have been working at Broadvox full-time (More than 3 years)

    Pros

    Very Family oriented. I never worked for a company that lets you put your family first until i started working here. Easy to talk to my boss and they can work around what ever can come up in your life which is awesome. Co Workers are very trust worthy and we are very close as a group almost like family which you don't find anywhere these days

    Cons

    No con's that i can complain about. They treat me well here and i cant complain overall.


  6. "For a communication company ther was no communication."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sale Representative in Dallas, TX
    Former Employee - Sale Representative in Dallas, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Broadvox full-time

    Pros

    Good health insurance, good location

    Cons

    commissions were always wrong, no communication

    Advice to Management

    Communicate with all aspects of change. Don't just surprise a whole department that they are being laid off on the same day


  7. "In a word - UNORGANIZED!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LNP Specialist in Cleveland, OH
    Former Employee - LNP Specialist in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook

    I worked at Broadvox full-time (Less than a year)

    Pros

    Location in downtown keeps you close to some good restaurants and shopping at lunch

    Cons

    Poor Management
    Top Management is Russian, maybe cultural differences but it always seems as though the are yelling and they stick together
    Pay is not the greatest
    No flexibility on hours (they think 9a-6p is ideal!)
    No room for advancement
    HR person seems to always side with management even though she is supposed to be impatial

    Advice to Management

    Listen to ALL of your employees concers, not just the ones that you hang out with after work, or who speak your language.

  8. "Grow Thick Skin BEFORE You Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend

    I worked at Broadvox full-time (More than 3 years)

    Pros

    Pretty work environment - modern, clean and conveniently located. Nice that there is a reasonably priced cafeteria in the building and a free gym too.

    Cons

    NO HR support or enforcement of EEOC regulations. Even though HR conducts "investigations" and finds out the complaints are valid, nothing is done to rectify the situation. It is as if management knows that employees don't have millions of dollars to wage a legal battle so they turn a deaf ear.

    Advice to Management

    Listen to your employees. Realize that they are afraid to bring things to your attention because they see what happens when they do.


  9. "Unrealistic Expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Dallas, TX
    Former Employee - Account Executive in Dallas, TX
    Doesn't Recommend
    No opinion of CEO

    Pros

    High Energy Environment with a young sales staff

    Cons

    Not a career-oriented environment for serious professional


  10. "Broadvox is not a place to build a career, but rather a place to get some experience and move on."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Multimedia Specialist in Dallas, TX
    Former Employee - Multimedia Specialist in Dallas, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Due to the small team and close working environment, you will have the potential to wear multiple hats and work across multiple disciplines. Relatively flexible schedule.

    Cons

    There is very little accountability and very little HR protection due to upper management being located at another office. The IT department too small to support the amount of employees. Compensation is below national average and salary increases are very seldom. Hardware is outdated. Micromanagement is rampant. No 410K.

    Advice to Management

    Get back to a more traditional approach to team management. Choose the right people for the job then trust them to do the job. Take better care of your people and you'll build a loyal following.