Brook Furniture Reviews | Glassdoor

Brook Furniture Reviews

Updated March 19, 2017
16 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Robert W. Crawford Jr.
9 Ratings

16 Employee Reviews

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  1. "Confidential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cypress, TX
    Former Employee - Anonymous Employee in Cypress, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brook Furniture (More than a year)

    Pros

    Good company to work for

    Cons

    No cons I wish to share

    Advice to Management

    None


  2. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Hayward, CA
    Current Employee - Sales in Hayward, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brook Furniture full-time (More than 5 years)

    Pros

    Nice co-workers, easy job, no supervision

    Cons

    The pay is terrible and nowhere near the target presented on the compensation plan. The split is 50/50 salary/commission and no bonuses. There are no annual raises for loyalty or cost of living and if you say you're unhappy about it they respond by saying you're free to find employment elsewhere. The management can be very unprofessional and seem to be without a direction or a strategy. All are promoted sales people without experience or education in business, marketing, or supervision and there is little room for advancement of anyone else. The same people are promoted over and over even to the point of creating new positions for them. Employees are not valued and are treated with suspicion. Sales people are blamed when business is down and the management takes credit when business is good. There is no formal training program in the beginning or ongoing. People quit and their positions are not filled so co-workers are left doing double the work without additional pay. The technology offered is inferior, things break and crash often.

    Advice to Management

    Your employees are your most valuable asset. The people who interact with customers are the face of Brook Furniture Rental; pay them well, mentor them, inspire them, lead by example, teach them, and motivate them. Encourage their success and in turn they will encourage the success of the company.


  3. "unloading/loader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Unloader in Hayward, CA
    Current Employee - Unloader in Hayward, CA

    I have been working at Brook Furniture full-time (Less than a year)

    Pros

    its a good company and give you benefits

    Cons

    u gotta walk a lot and sometimes trucks are not their you will have too wait also gotta stay late

    Advice to Management

    don't over work the employees cause they will start getting fatigue


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  5. Helpful (1)

    "its a physically tiring job, but not too stressful."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Lanham, MD
    Current Employee - Driver in Lanham, MD
    Recommends
    Neutral Outlook

    I have been working at Brook Furniture full-time (More than a year)

    Pros

    you can get easy days, management normally does not pressure you a lot. you get to see a lot of places and meet many different people. its exciting.

    Cons

    its physically tiring, you have to constantly lift furniture.. drive a lot, and work long hours.

    Advice to Management

    this job, if well managed can be pretty easy, as long as they know how to properly divide the work between the trucks. sometimes they might try to minimize the amount of trucks going out, and they end up over killing some of the workers, when they have other co-workers and home just relaxing. i say its always best to add another truck and divide the work so that its easy for everyone, instead of packing 3 trucks to the max and have them drive around the world.


  6. Helpful (5)

    "Loved the Team Environment supporting my Outside Sales position but monetary motivation lacked."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Account Executive in San Francisco, CA
    Former Employee - Outside Account Executive in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Brook Furniture full-time (More than 3 years)

    Pros

    You have the flexibility to manage your accounts the way you see fit. Time management and flexibility are very important. Little micromanaging here just make sure you are getting the job done and the numbers are there. Team playing is a big component. You may be working on your own but you are supported by a team.

    Cons

    While there is some flexibility in policies and procedures, other issues often receive no second look and business can be lost to other "price" aggressive competitors. With no flexibility on cost, customers go elsewhere. This also has caused issues with commissions going down or being done away with completely.

    Advice to Management

    Team moral needs to be kept up in ways that produce more activity equaling more commissions. To reduce or restrict commission might produce more productive work if approached right or more likely reduce ambition when customers turn to the competitor because of higher prices.


  7. Helpful (3)

    "Creative furniture selector"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Clara, CA
    Former Employee - Anonymous Employee in Santa Clara, CA
    No opinion of CEO

    Pros

    -great if you liked being creative, got to "play" with furniture selections for customers
    -the people that work there are great
    -regular business hours (no weekends)
    -most of the clients were easy to work with

    Cons

    -sales goals based on previous years sales+percentage.
    -lack of inventory in order to fulfill orders
    -the daily scramble to get paperwork from customers completed in time for next day deliveries

    Advice to Management

    listen to feedback from employees in regards to whats really happening with sales


  8. "Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Brook Furniture full-time (More than 3 years)

    Pros

    Great people. If you like design, this job allows for creativity.

    Cons

    The commission structure changed too much.

    Advice to Management

    Treat the little guys better.


  9. Helpful (1)

    "Great company to work- great benefit. Nice people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brook Furniture full-time (More than 8 years)

    Pros

    Longevity in management team. They bring very valuable experience and knowledge. They have great connections within the industry and they know everyone and they generate good revenue from existing connections

    Cons

    Not much room to grow unless you are working at the corporate office. Sales compensation packages are not that great.

    Advice to Management

    Create room to grow even if it could mean from a Jr Position to a Sr position within the same region or job role


  10. "Very Chill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brook Furniture full-time

    Pros

    Easy job, pay can fluctuate

    Cons

    Large disparity in pay, commission is 50/50

    Advice to Management

    Work with employees during down times.


  11. "Great Appearance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice Benefits, has a professional appearance.

    Cons

    Not flexible, immature behaviors, poor management.

    Advice to Management

    Be open minded, managers and higher need training on professionalsim.
    Need to be open to change to improve productivity and work environment.



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