Brook Street Reviews | Glassdoor

Brook Street Reviews

Updated March 27, 2017
18 reviews

Filter

Filter


2.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Charles Ashworth
4 Ratings

18 Employee Reviews

Sort: Popular Rating Date

Pros
  • s a nice place to work with some great people (in 6 reviews)

  • Really not a bad place to work, I worked with a great team and they provided a lot of support for me (in 6 reviews)

Cons
  • Bonus structure, now very difficult to make anything (in 4 reviews)

  • Can often end up working long hours but almost always necessary to we meet the needs of our clients (in 4 reviews)

More Pros and Cons

  1. "Permanent Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Permanent Consultant in New York, NY
    Former Employee - Permanent Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brook Street full-time (Less than a year)

    Pros

    They have a fantastic training program. Unfortunately, they did not use this training for their managers.

    Cons

    They essentially started in NYC as a start-up, backed by Manpower. They hired way too many employees and had too much overhead to start. Also, they hired three branch managers, and brought one over from the UK. The manager from the UK knew what she was doing, two of the managers they hired were good, but the ONLY ONE they kept was HORRIBLE. She treated the employees horribly, was lazy (always texting and taking personal calls) and she knows nothing about the staffing industry.

    Advice to Management

    Treat the employees fairly and like humans! No wonder you failed in NYC and Boston.


  2. "Very unorganized, and lack of support from managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager
    Former Employee - Account Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They have a good promotion, and commission structure, if you are a top seller

    Cons

    You have to make to many cold calls, expected to call 50 potential clients. You can't canvas sales in the field.

    Advice to Management

    Work better with new sales associates. Provide feedback to associates, and encourage them.


  3. "An unprofessional Agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Assistant in London, England (UK)
    Former Employee - Finance Assistant in London, England (UK)

    I worked at Brook Street part-time (More than 5 years)

    Pros

    I can't really come up with any !

    Cons

    They have a poor selection of roles, they offer unfair salaries to staff, whilst overcharging many clients by alot more than the temps get paid.

    Advice to Management

    Please ensure that temps get a fair shake and are not underpaid and unsupported. Everything is always in the favour of the clients as you believe that is where your revenue comes from. But without temps you have no service to charge for, so please remember to value your temps equally at least.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Maybe pick another agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Brook Street full-time

    Pros

    Great team to work with, all get on really well and all relaxed

    Cons

    Poor salary and impossible to achieve bonus structure. Training days are there to make you feel like you are back at school and the feedback from them are extremely one-sided


  6. "Good starting point in recruitment"

    Star Star Star Star Star
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Woking, England (UK)
    Former Employee - Recruitment Consultant in Woking, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Brook Street full-time (Less than a year)

    Pros

    Good training, but the trainer will treat you like a child, the training centre is in the sticks and the hotel food is rank

    If your a women and a bit rough your do really well here, men don't last long at brook street but if you ask any of the consultants in other branches they are pretty honest about this.

    Cons

    Low, basic and tends to get low margin 2 arms and 2 legs kind of roles which effects your commission.

    Advice to Management

    Keep training consultants ready to go on to other companies and start earning some real money, train your branch managers on how to motivate and get the best of people rather than thinking it's a point and do role.


  7. "Traditional Recruitment Agency"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Marketing Manager in Saint Albans, England (UK)
    Former Contractor - Marketing Manager in Saint Albans, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brook Street as a contractor (Less than a year)

    Pros

    Established, large, local, high street branches

    Cons

    Old school, slow, missing that personal touch


  8. "Recruitment Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brook Street full-time

    Pros

    I worked with a great team, that were very supportive.

    Cons

    Company can seem quite dated at times, training and incentives etc...there is also some favouritism from Higher Management.


  9. Helpful (1)

    "Recruitment Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant in London, England (UK)
    Current Employee - Recruitment Consultant in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Well known name in the local area

    Cons

    much of a push on KPI's and number of calls instead of results.
    Not flexible and doesn't move with the times quick enough - Low basic and bonus not great

    Advice to Management

    Reward and recognise consistent high achievers who year on year maintain their figures


  10. "Management Role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Brook Street full-time (More than 3 years)

    Pros

    Good IT system
    Reasonable training

    Cons

    Will pay the least they can get away with.
    Management are bullies
    Out dated and not forward thinking

    Advice to Management

    spend some time in branch at the coal face and remember what needs to be done to win business.


  11. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Glasgow, Scotland (UK)
    Current Employee - Senior Consultant in Glasgow, Scotland (UK)
    Recommends
    Neutral Outlook

    I have been working at Brook Street full-time (More than 3 years)

    Pros

    Been here 3 years now

    Cons

    QWP - load of crap


Showing 18 of 94 reviews
Reset Filters