Brookdale Senior Living Reviews in Phoenix, AZ | Glassdoor

Brookdale Senior Living Phoenix Reviews

Updated January 18, 2017
32 reviews

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Phoenix, AZ Area

1.6
Star Star Star Star Star
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Brookdale Senior Living CEO T. Andrew Smith
T. Andrew Smith
14 Ratings

32 Employee Reviews

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Pros
Cons
  • Upper management is focused solely on profits (in 93 reviews)

  • This is a sink or swim environment with little work-life balance (in 25 reviews)

More Pros and Cons

  1. Helpful (1)

    "Ok to work but would never go back."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dining Room Attendant in Phoenix, AZ
    Former Employee - Dining Room Attendant in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook

    I worked at Brookdale Senior Living full-time (More than a year)

    Pros

    Corporate has a great vision for the future.

    Cons

    Corporate and each establishment do not see eye to eye, If the sales department is not happy then no one is happy. Work life balance is horrible.

    Advice to Management

    Have your managers back, if you say you will do something then do it. Don't pretend to be/do something then be negligent.


  2. "Corruption at its finest :)"

    Star Star Star Star Star
    Former Employee - Nurse in Peoria, AZ
    Former Employee - Nurse in Peoria, AZ

    I worked at Brookdale Senior Living part-time (Less than a year)

    Pros

    I guess if you White and/or Foreign its a Great Place to Work..

    Cons

    If you not part of there group, or click , get ready for some challenges.

    Advice to Management

    Treat all employees equally.


  3. "dont work for brookedale chandler north"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping in Chandler, AZ
    Former Employee - Housekeeping in Chandler, AZ
    Doesn't Recommend

    I worked at Brookdale Senior Living part-time (Less than a year)

    Pros

    Bad place to work for over worked by Maintance.They do other girls favor's and make other people do there jobs.Tom and garth are the biggest jerk's there .Under paid insurance is very expensive you have to pay full copay.If your housekeeping your check will be about 525.00 every two weeks.after insurance.If your new you won't have a vacuum to use cause mantance say's don't touch other girls vacuum cause they cry about it don't like to share.Warning don't work for brookedale north

    Cons

    Mantance are jerks low pay high insurance


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  5. Helpful (3)

    "Not the best, not the worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Caregiver in Phoenix, AZ
    Former Employee - Caregiver in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Average pay for industry, room for advancement with education

    Cons

    Poor benefits and inflexible scheduling

    Advice to Management

    Improve communication and benefits


  6. Helpful (1)

    "Brookdale really is a place to work at if you're looking for personal growth."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Phoenix, AZ
    Current Employee - Receptionist in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time (More than 3 years)

    Pros

    Definitely the bonds you create with the residents , Brookdale seems like home , when I go to work it feels really like I'm going to my second home , it is filled with people that love each other and work hard to take care of the residents that we love so much. Decent pay, Christmas Bonus , warm atmosphere, sense of self growth , good full time benefits , beautiful communities .

    Cons

    Lack of communication between employees and management , would like to see the company be more selective with their caregivers , once they hire more qualified caregivers it would be nice to see them get paid more since they really break their backs .

    Advice to Management

    Reward your good workers before they leave , be more selective with the hiring and really communicate with your employees


  7. Helpful (4)

    "Poor Upper Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brookdale Senior Living full-time (More than 8 years)

    Pros

    The residents and associates are great!

    Cons

    Company grew too big too fast, too many changes at once. Unorganized and poor training with less people to man the front line

    Advice to Management

    The new systems are terrible. We were better off two years ago. The rolls outs and training were not well thought out with too much red tape to get anything accomplished


  8. "COTA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Occupational Therapy Assistant in Phoenix, AZ
    Former Employee - Certified Occupational Therapy Assistant in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brookdale Senior Living (More than a year)

    Pros

    Great company brilliant people to work for.

    Cons

    Can't think of any.


  9. Helpful (3)

    "Housekeeping"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Peoria, AZ
    Current Employee - Housekeeper in Peoria, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at Brookdale Senior Living part-time (Less than a year)

    Pros

    Love working for the residents they very caring,

    Cons

    Work very hard but the pay isn't reasonable

    Advice to Management

    Better pay to keep employees


  10. Helpful (2)

    "Director Sales and Mrketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Marketing Director in Mesa, AZ
    Former Employee - Sales and Marketing Director in Mesa, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I love working with seniors.

    Cons

    Not enough staffing, low wages, Management more concerned aboout bottom line then resident care.

    Advice to Management

    Better check your regionals actions.


  11. Helpful (5)

    "Understaffed kitchen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Chandler, AZ
    Current Employee - Cook in Chandler, AZ

    Pros

    Benifits are about average, pay raises are not based on cost of living.

    Cons

    Overworked, understaffed, unqualified managers who not know enough about food service

    Advice to Management

    Hire adequate staff for kitchen. Hire managers that are willing to work.



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