Brookdale Senior Living Reviews

Updated May 9, 2021

To filter reviews, or .
3.1
47%
Recommend to a Friend
59%
Approve of CEO
Brookdale Senior Living President and CEO Lucinda Cindy Baier
Lucinda Cindy Baier
429 Ratings
Pros
  • "Nice people and residents are great(in 101 reviews)

  • "Stable company with focus on resident care(in 78 reviews)

  • Cons
  • "Turnover of upper management happens frequently(in 136 reviews)

  • "high turnover people leaving for other jobs(in 79 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Brookdale Senior Living and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee, more than 3 years

      Brookdale is a Great Place to Work

      May 4, 2021 - Digital Marketing Specialist in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits and leadership. Good salary and flexible work from home

      Cons

      Could have better, more up to date equipment

      Continue reading
      Be the first to find this review helpful
    2. 1.0
      Former Employee, more than 3 years

      Puppets on a stage

      Mar 28, 2021 - Health and Wellness Director RN in Colorado Springs, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The residents and their well being.

      Cons

      Brookdale portrays this image of commraderie and a vision of unification between residents and staff. And the residents are perfectly presented at the centerfold. Coorperate goes on stage and gives there speel and, to their credit, it is well presented and thoughtfully calculated. But it is calculated with a box-office revenue picture in mind rather than actual engagement. The real visionaries, the ones who keep said production in continuation, are the lower-level employees behind the stage. Bending over backwards with pulled strings for rising curtains, breaking there backs on lifts for lighting cues. But, no one thanks them. Because it is part of the production, it is procedure, and it is taken for granted. But, now, there light cues will be off. The curtains will not rise in time. Now, they will notice. And, now, the actors will go into improvisation. And, they are smart and trained in the art so the onlooker may not even realize it’s improv. But, the men and women behind the curtain will know. And the actor will have to keep making adjustments. The performance will keep being altered until it’s not even the same picture. I do not wish to be part of this picture. If you say it’s for residents- it’s not. If you say it’s for employees- it’s not. It is for revenue and monetary value will never replace interpersonal and morality. It will never please. I do not want to continue setting the stage for a falsified and vain feature.

      3 people found this review helpful
    3. 5.0
      Former Employee, less than 1 year

      The associates at Brookdale are a wonderful supportive Group.

      May 3, 2021 - Data Entry in Flagstaff, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone at Brookdale works hard to take care of our residents, and to take care of each other. The group of associates are wonderfully supportive and considerate of everyone that comes into contact with Brookdale.

      Cons

      The Pandemic has been hard on everyone at Brookdale as we work to keep our residents and ourselves healthy. At Brookdale our residents are very important to us.

      Be the first to find this review helpful
    4. 4.0
      Current Employee, less than 1 year

      Rewarding work with seniors.

      Apr 30, 2021 - Activities Assistant in Cape Coral, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is wonderful to create positive relationships with the residents meeting their spiritual, emotional, educational, recreational and entertainment needs. Good benefits for full time employees.

      Cons

      Compensation is low for entry level work.

      Be the first to find this review helpful
    5. 4.0
      Current Employee, more than 5 years

      Lots of resources available!!

      Apr 27, 2021 - Executive Director in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There is always someone to ask questions of and there are always answers. Loved BSLnet!

      Cons

      Size of the company- can feel lost in the crowd when it comes to growth in the company

      Be the first to find this review helpful
    6. 5.0
      Former Employee, more than 1 year

      Loved working there

      Apr 30, 2021 - Licensed Practical Nurse (LPN) in Niskayuna, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team to work with

      Cons

      Had to leave due to change of shift requirements

      Continue reading
      Be the first to find this review helpful
    7. 4.0
      Former Employee, more than 3 years

      Collections

      Apr 30, 2021 - Collections Specialist in Milwaukee, WI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Culture, great employees, great training

      Cons

      Vacation time, no advancements, benefits

      Continue reading
      Be the first to find this review helpful
    8. 5.0
      Former Employee, less than 1 year

      Great place to work

      Apr 24, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good corporate leadership that filters all the way down to the lower ranks. Excellent career opportunities. Very diverse company workforce.

      Cons

      Complicated onboarding process. Could be simplified.

      Be the first to find this review helpful
    9. 4.0
      Former Employee, less than 1 year

      My experience

      Apr 15, 2021 - Resident Assistant in Roseville, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The residents makes the job worth it.

      Cons

      They have clicks and will hiring you as “On Call” but make you work as a full time employee because they don’t want to give you benefits

      Continue reading
      Be the first to find this review helpful
    10. 4.0
      Current Employee, less than 1 year

      Former employee

      Apr 26, 2021 - SPA Concierge 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Caring facility with a lot of room to grow in house

      Cons

      Pay and upper management could use some training

      Be the first to find this review helpful
    Viewing 1 - 10 of 3,557 Reviews

    Popular Careers with Brookdale Senior Living Job Seekers

    Executive Director
    Learn About the Job
    JobsSalariesInterviews
    Health & Wellness Coordinator
    Learn About the Job
    Health and Wellness Director
    Learn About the Job
    Resident Programs Coordinator
    Learn About the Job
    Sales and Marketing Director
    Learn About the Job

    Work at Brookdale Senior Living? Share Your Experiences

    or