Brookdale Senior Living Reviews | Glassdoor

Brookdale Senior Living Reviews

Updated February 21, 2017
1,742 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Brookdale Senior Living CEO T. Andrew Smith
T. Andrew Smith
603 Ratings

1,742 Employee Reviews

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Pros
Cons
  • Upper management is focused solely on profits (in 91 reviews)

  • This is a sink or swim environment with little work-life balance (in 25 reviews)

More Pros and Cons

  1. Helpful (144)

    "Not the worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Austin, TX
    Current Employee - Caregiver in Austin, TX

    I have been working at Brookdale Senior Living full-time (More than a year)

    Pros

    The communities are beautiful and well cared for. The residents are incredible to work with. Management actually knows when they are doing and tend to be an awesome support system.

    Cons

    Back breaking work for terrible pay. I understand low starting wages, many of the care staff that come through the door are not up to par in my eyes, but there really should be a system where after a certain time period the staff in which proved themselves should be given a good raise. On this salry you must choose between rent or bills or a car payment. There is no possible way to afford more than one of those at a time.

    Advice to Management

    With this company I've noticed that it is incredibly difficult for them to find good help amoung care staff. With that being said, when you actually get someone who is valuable, treat them as such. Give them a raise. I've seen very good people leave when if given a simple dollar raise, would have otherwise stayed.


  2. "Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living full-time

    Pros

    Great atmosphere, nice staff, residents

    Cons

    High pressure, expected to perform high after only working for less than 2 months


  3. Helpful (2)

    "Wellness Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brookdale Senior Living full-time

    Pros

    The co-workers were great at working as a team. The pay was okay for nurses. The environment was pleasant to work in- it's a beautiful facility.

    Cons

    Management very removed from what's going on. Also plays favorites, as to who gets reprimanded. And they change the rules without communicating these changes to everyone who needs to know.

    Advice to Management

    See cons. Also has no interest in what employees have to say about what works best for them.


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  5. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Activities Coordinator/Dining Room Server in Torrance, CA
    Current Employee - Activities Coordinator/Dining Room Server in Torrance, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time (More than a year)

    Pros

    A great place to work!

    Cons

    I have not experienced any!

    Advice to Management

    Keep up the great job!!!


  6. Helpful (1)

    "Think about it......"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Practical Nurse
    Current Employee - Licensed Practical Nurse
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brookdale Senior Living part-time (More than a year)

    Pros

    The residents and the friends made over tine................

    Cons

    Favoritism in scheduling and hiring...Less pay for staff who have been there longer than new hires...Unsettling way they don't look you in the eye when speaking to you.......

    Advice to Management

    Look around are you losing more good staff Losing residents............? what does that tell you? No it is not the staff.............wake up


  7. "Good"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living full-time

    Pros

    Labor coworkers service. Fellong good

    Cons

    Culture not good. Good only for them


  8. Helpful (1)

    "Pretty Decent Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brookdale Senior Living full-time

    Pros

    The company are okay to the employees.

    Cons

    There is no movement up. So if you are okay with being stagnant, this is a perfect company.


  9. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time

    Pros

    Very fast paced atmosphere, never a dull moment

    Cons

    Communication isn't the best here


  10. Helpful (1)

    "Not bad. Ready for something new"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Office Manager in Los Angeles, CA
    Current Employee - Business Office Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (More than 10 years)

    Pros

    Reputation is good. Residents are wonderful. Some employees are super stars but some lazy. Systems redundant and not intuitive. Overall some improvements are needed

    Cons

    Staffing is difficult since the competition is fierce and pay is only increased to compete with competitors which means long term employees are paid less than new hires

    Advice to Management

    Spread the wealth


  11. "Resident Activities Assistant"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Sonoma, CA
    Former Employee - Anonymous Employee in Sonoma, CA

    I worked at Brookdale Senior Living part-time

    Pros

    Freedom to take initiative and change work protocols. Meaningful interactions with residents.

    Cons

    Management lacked leadership and clarity of expectations. Training basically nonexistent.

    Advice to Management

    Have better training. Have more clarity of each job titles job responsibilities so employees don't have to guess.



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