Brookdale Senior Living Reviews | Glassdoor

Brookdale Senior Living Reviews

Updated March 26, 2017
1,785 reviews

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Full-time Part-time

2.7
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Brookdale Senior Living CEO T. Andrew Smith
T. Andrew Smith
620 Ratings

1,785 Employee Reviews

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Pros
Cons
  • Upper management is focused solely on profits (in 93 reviews)

  • This is a sink or swim environment with little work-life balance (in 25 reviews)

More Pros and Cons

  1. Helpful (153)

    "Not the worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Caregiver in Austin, TX
    Current Employee - Caregiver in Austin, TX

    I have been working at Brookdale Senior Living full-time (More than a year)

    Pros

    The communities are beautiful and well cared for. The residents are incredible to work with. Management actually knows when they are doing and tend to be an awesome support system.

    Cons

    Back breaking work for terrible pay. I understand low starting wages, many of the care staff that come through the door are not up to par in my eyes, but there really should be a system where after a certain time period the staff in which proved themselves should be given a good raise. On this salry you must choose between rent or bills or a car payment. There is no possible way to afford more than one of those at a time.

    Advice to Management

    With this company I've noticed that it is incredibly difficult for them to find good help amoung care staff. With that being said, when you actually get someone who is valuable, treat them as such. Give them a raise. I've seen very good people leave when if given a simple dollar raise, would have otherwise stayed.


  2. "They care about bettering the lives of aging seniors. If you do too, this is home."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Counselor
    Current Employee - Sales Counselor
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (More than 3 years)

    Pros

    As soon as you walk through the front door, you feel warm. It doesn't feel like a nursing home or a facility, it is a community. There is great teamwork, and the residents really are inspiring. Starting pay is good. Benefits after 30 days. Full time opportunities. Great communication. Best place I've ever worked.

    Cons

    I work in the administrative aspect. Everything flows well within administration, but it is common to bump heads with receptionists, and certainly caregivers. Being short staffed makes for a wild day.

    Advice to Management

    Attack internal issues before it resorts to discipline due to lack of communication from VP level management.


  3. "Resident Care Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time (More than 8 years)

    Pros

    Profound relationships with residents and staff are developed and nurtured

    Enriching and fulfilling work

    Opportunity to learn multiple areas of the business in any position

    Cons

    High turnover among care associates

    Care associates remain PRN status for months to years even if they have a steady schedule

    If you are a manager who has been there for five plus years, your salary does not keep up with the market rate due to an average wage increase of only 2% per year

    Advice to Management

    Review employment statuses and wages of care associates and their managers on a routine basis to reduce disparities and improve fairness...

    I.E. A CNA should not make 25% more upon hire than the lead CNA who has five or more years of experience than the new hire.

    Management should advocate for employment longevity. Committed associates should not be penalized financially by remaining committed to the business in the long run.


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  5. "Easy job, ok pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant
    Current Employee - Executive Assistant
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time (More than 10 years)

    Pros

    People you work with are the best part

    Cons

    Pay stinks, benefits are terrible, raises are minimal


  6. Helpful (2)

    "Registered Nurse Case Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Registered Nurse Case Manager in Oklahoma City, OK
    Former Employee - Registered Nurse Case Manager in Oklahoma City, OK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brookdale Senior Living full-time (More than 8 years)

    Pros

    I was able to interact with Staff subordinates & encourage them to further their education. In the 7.5 years I worked there 5 of my nurses went on to get their R.N. degrees

    Cons

    My supervisor was signing R.N. Assessments that were done by LPN'S without going to see the resident. I tried 6 different times to see a residents skin. I was able to interview her, but each time I tried to check her body for areas of rash, alterations to her skin integrity she was busy with 3 meals, shower, beauty parlor & activity. I interviews her Direct Care Staff about her skin integrity. They both stated she had intact skin. I was terminated with out a discussion of the possibility of probation

    Advice to Management

    I think my supervisor who was signing R.N. Assessments without evaluating or interviewing the resident should have been terminated as well.I worked there for 7.5 years. I think I should have been placed on an action plan before I was terminated. I loved my job. A. Nurse for over 35 yeats.


  7. "RCC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RCC in Williamsburg, VA
    Current Employee - RCC in Williamsburg, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Pros

    Advancement Opportunities are available which is a plus.

    Cons

    Health care as a whole is changing and ALFs need to get with the changes

    Advice to Management

    Congruence


  8. Helpful (3)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living part-time (More than a year)

    Pros

    Being able to make a difference in a senior's life! Working with other staff members is a real joy!

    Cons

    Costs are strictly controlled by corporate offices.

    Advice to Management

    Corporate management would do well to understand the needs of each local community and ask for input before they implement new programs or protocols.


  9. "Front Desk Receptionist"

    Star Star Star Star Star
    Current Employee - Front Desk Receptionist in Roswell, GA
    Current Employee - Front Desk Receptionist in Roswell, GA

    I have been working at Brookdale Senior Living part-time (More than a year)

    Pros

    Brookdale Senior Living is good company

    Cons

    There is no cons about the company

    Advice to Management

    N/A


  10. "AR Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time

    Pros

    Great employees to work with every day - really care about the seniors we serve.

    Cons

    Limited PTO and expensive health benefits, no parental leave which feels very old school.


  11. "Maintenance Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Supervisor in Stone Mountain, GA
    Former Employee - Maintenance Supervisor in Stone Mountain, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brookdale Senior Living full-time (More than 8 years)

    Pros

    Great work environment, great opportunities for growth

    Cons

    no complains about this wonderful employer

    Advice to Management

    In my last place of work I had a wonderful team of work



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