Brookdale Senior Living Reviews | Glassdoor

Brookdale Senior Living Reviews

Updated July 21, 2017
1,966 reviews

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2.7
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Brookdale Senior Living CEO T. Andrew Smith
T. Andrew Smith
686 Ratings

1,966 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (18)

    "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Assistant in Columbia, SC
    Current Employee - Resident Assistant in Columbia, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living part-time (Less than a year)

    Pros

    Management is very nice! The residents are very sweet and the work you do is rewarding. Very physically demanding, so it keeps me in shape!

    Cons

    The pay isn't that great, but if you come here just for the money, then I don't understand why. Every year employees get a bonus based on their performance though.

    Advice to Management

    Invest more in your employees, especially if they actually care for the residents. I have heard of many wonderful workers having to leave since they were not getting paid enough for the hard work they did.


  2. "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Program Assistant in Roswell, GA
    Current Employee - Resident Program Assistant in Roswell, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (More than a year)

    Pros

    Well you get to spend a lot of time with your residence which I really love and you get to do fun activities and gone exciting trips with your residents. But them maim and best part of it all is getting to know them.

    Cons

    I would say it's just the pay the pay sucks

    Advice to Management

    I drive a bus to take my residents to appointments and we go on trips and I think that because we are activities Elise bump up the salary or something because we have a lot of lives in our hands and of course my life is at stake.I am very comfortable on the road but at the same time I always wanna make sure that you know my residence and myself and my boss is safe when driving but I think that they should bump up instead of making it 20 cents maybe $2 or $1 for driving the bus As a raise.

  3. "RN Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN, Bsn in Westlake, OH
    Former Employee - RN, Bsn in Westlake, OH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brookdale Senior Living full-time (More than 8 years)

    Pros

    Team Work, great patients and families, autonomy (somewhat)

    Cons

    Management pulling you away from your assignments that were critical to do an admission; Not seeing the patients for who they are and instead focusing on "Number" and finances

    Advice to Management

    Find a more passionate manager who cares more about patients/families than the bottom line, work with the employees instead of against them, make accessories available to the case managers, aides to perform their jobs


  4. "Underwhelmed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Office Coordinator in Houston, TX
    Current Employee - Business Office Coordinator in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Pros

    easy to move up

    Cons

    high unnecessary turn over rate

    Advice to Management

    get rid of people who are stealing from the company as well as people who are covering for them.


  5. Helpful (1)

    "CNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in Broken Arrow, OK
    Current Employee - CNA in Broken Arrow, OK
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Brookdale Senior Living full-time (More than a year)

    Pros

    Good hours and lots of opportunities for promotion

    Cons

    Overworked and underpaid employees. Strict management and an overall dislike in the community.

    Advice to Management

    Treat less like a business and more like a family. If these elderly wanted to be treated like that they'd live in a cubicle office.


  6. "Benefits are great! Most people are friendly and helpful."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - LVN Charge Nurse in Overland Park, KS
    Current Employee - LVN Charge Nurse in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Pros

    Benefits. Team work. Baylor pay. 12 hour shifts on weekends. Able to learn a lot of skills. EMR. Pay is decent. Sign on bonus great!

    Cons

    Staffing. Every job in health care will have this issue with staffing. So getting approved time off is hard with this company well at least at the location I worked at.


  7. Helpful (2)

    "Sales/Business Development/Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time (More than 3 years)

    Pros

    Great Benefits, rewarding industry, good compensation,

    Cons

    Too much corporate red tape to get things done. Opportunity for advancement not really available.

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Raymore, MO
    Current Employee - Server in Raymore, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living part-time (More than a year)

    Pros

    Making connections with the residents

    Cons

    Not every facility is equally well managed

    Advice to Management

    Better teams that work together


  9. "Residnet care associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nursing Assistant in Medina, OH
    Current Employee - Nursing Assistant in Medina, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Pros

    The residents, they are all so sweet and funny. It's like taking care of family. Love coming in and talking with them about their lives, all so interesting.

    Cons

    Management is the worst! Rude and inconsistent. Schedules are a mess, no coverage and give you no incentive to work. Managers will use and abuse you, work you until you fall. They don't care about the employees and residents are just a room number/ dollar signs. Pathetic to work for.

    Advice to Management

    Shape up! Do your jobs and TRY to succeed at them. Be kind. Fix the schedules and get it together!!


  10. "Practical nursing , doctors office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Jamaica, NY
    Former Employee - Licensed Practical Nurse in Jamaica, NY
    Recommends
    Positive Outlook

    I worked at Brookdale Senior Living full-time (More than a year)

    Pros

    Just have to always but out your best in making our patients comfortable n stabled.

    Cons

    Might be tired something's but the best it good enough .

    Advice to Management

    Keep encouraging your staffs to push n do there job I quietly .


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