Brookdale Senior Living Reviews | Glassdoor

Brookdale Senior Living Reviews

Updated May 25, 2017
1,890 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Brookdale Senior Living CEO T. Andrew Smith
T. Andrew Smith
660 Ratings

1,890 Employee Reviews

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Pros
Cons
  • Upper management is focused solely on profits (in 93 reviews)

  • Work life balance has been going downhill (in 28 reviews)

More Pros and Cons

  1. Helpful (3)

    "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Assistant in Columbia, SC
    Current Employee - Resident Assistant in Columbia, SC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living part-time (Less than a year)

    Pros

    Management is very nice! The residents are very sweet and the work you do is rewarding. Very physically demanding, so it keeps me in shape!

    Cons

    The pay isn't that great, but if you come here just for the money, then I don't understand why. Every year employees get a bonus based on their performance though.

    Advice to Management

    Invest more in your employees, especially if they actually care for the residents. I have heard of many wonderful workers having to leave since they were not getting paid enough for the hard work they did.


  2. "it is ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Assistant in Huntsville, AL
    Current Employee - Resident Assistant in Huntsville, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (More than a year)

    Pros

    great to learn if you want to start out.

    Cons

    trying to get more hours in or getting someone to switch shifts. not enough staff on the floor

    Advice to Management

    need to communication and hiring people who want to help and do their job


  3. "Med. Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Med Tech in Auburn, CA
    Current Employee - Med Tech in Auburn, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Pros

    The Resident's are awesome and co-worker's are excellent for the most part. Our Executive Director truly cares about her staff and Resident's.

    Cons

    Corporate Brookdale Management doesn't seem to understand the reality of day-today operations. They seem more interested in the bottom line of money opposed to the ultimate good care and well-being of Resident's. The pay is very low.

    Advice to Management

    Increase the pay to keep valued employees. The Resident's really hate the high turn-over of employee's .


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  5. "Residental Aide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Aide in High Point, NC
    Current Employee - Residential Aide in High Point, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Pros

    Loving taking care of residents,

    Cons

    low hourly rate for the work assignment.

    Advice to Management

    Hire a full time laundry attendant, pay more money. you have to many activity coordinators and you still have your RA's performing activities in the evening. you should be using one of them. Hire someone to clean the dining area's in the evening or use the activity coordinator. your Ra's do not have the time if you want them to focus on your residents.


  6. "Cna, Ned tech, pct tech. Memory care"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resident Caregiver in Albuquerque, NM
    Former Employee - Resident Caregiver in Albuquerque, NM
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brookdale Senior Living part-time

    Pros

    Nice clean, up to date . friendly staff, lots of activities and pleasant residents and family members

    Cons

    Memory care patients are tuff and can. Be combative. Residents tend to have there highs and lows


  7. Helpful (1)

    "Brookdale Senior Living"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Sarasota, FL
    Former Employee - Executive Director in Sarasota, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brookdale Senior Living full-time (More than a year)

    Pros

    Working with seniors is a very rewarding place to be in your career. For the right person Brookdale is a good fit.

    Cons

    Pay is low compared to other local senior living companies. Stock is very low due to poor management and being too top heavy.

    Advice to Management

    Always be supportive of the people who are the very foundation of the company that you are. Sell off some of the properties you can't be successful at. They are draining the company.


  8. "Pros and cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milwaukee, WI
    Former Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brookdale Senior Living full-time (More than 3 years)

    Pros

    Opportunity for growth if you are a top performer. Milwaukee corporate office has wonderful natural light.

    Cons

    Salaries tend to be lower than market. Work life balance has been going downhill.


  9. Helpful (2)

    "Fair experience, constantly changing management and job description."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physical Therapist in Research Triangle Park, NC
    Current Employee - Physical Therapist in Research Triangle Park, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living part-time (More than 3 years)

    Pros

    Competitive salary, work life balance, nice co-workers and job security.

    Cons

    Home health only, extensive documentation. Micromanagement by middle management. Unpredictable hours.

    Advice to Management

    Don't micro-manage documentation.


  10. Helpful (1)

    "Love working with residents, families and other staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Cherry Hill, NJ
    Current Employee - Sales Manager in Cherry Hill, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time (More than a year)

    Pros

    Great environment, great culture, management team is appreciated, teamwork approach from management team, flexible hours, regional employees visit community often

    Cons

    Low wages for resident aids, too many conference calls about nothing, need to increase line staff including aids and servers. Residents shouldn't have to wait so long for things when they are paying so much.

    Advice to Management

    Need to increase wages for line staff


  11. Helpful (1)

    "You must have a genuine love for others to be a good STNA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resident Care Associate in Troy, OH
    Former Employee - Resident Care Associate in Troy, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Brookdale Senior Living part-time (More than a year)

    Pros

    I absolutely loved the residents. I had a passion for my job and I felt like I adopted 36 new pairs of grandparents.

    Cons

    I didn't always felt like I was appreciated by my hard work from management.

    Advice to Management

    Appreciate your employees who loved being there with a compassionate heart.


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