Brookdale Senior Living Reviews | Glassdoor

Brookdale Senior Living Reviews

Updated August 21, 2017
1,999 reviews

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2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Brookdale Senior Living CEO T. Andrew Smith
T. Andrew Smith
695 Ratings

1,999 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great job and place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time

    Pros

    If your location has management staff that has been there for a while- chances are they are a great team!

    Cons

    Corporate people change things back and forth quite often... Sometimes they do things that dont really make sense.

    Advice to Management

    Be consistent, and do not grow too big too fast.


  2. "Working for Brookdale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Manassas, VA
    Current Employee - Cook in Manassas, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living part-time (Less than a year)

    Pros

    Great work atmosphere. Management is very willing to work with you.

    Cons

    Understaffed at times resulting in a lower quality experience for the residents.

    Advice to Management

    Adding a 2nd midday cook would allow for better quality and more innovative food experience for the residents, as well as, allow for one of the cooks to do some displayed cooking or interact with the residents and find out what could be improved.

  3. "nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brookdale Senior Living full-time

    Pros

    most employee are nice and kind

    Cons

    salary is low even if it's a big Senior living company


  4. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resident Caregiver
    Former Employee - Resident Caregiver
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brookdale Senior Living part-time (Less than a year)

    Pros

    Very friendly staff,good management and good working environment.

    Cons

    Hours are not that consistent.


  5. "Rewarding Experience"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Brookdale Senior Living full-time

    Pros

    Great work environment; A lot of room to grow in your working professional career

    Cons

    None that I know of

    Advice to Management

    Keep up the good work


  6. "Sales and Marketing Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Warwick, RI
    Current Employee - Sales Director in Warwick, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brookdale Senior Living full-time (More than a year)

    Pros

    Being that I have 10 plus years of experience in this industry, when you do your job and do it well there is nothing to complain about. I have much experience with other senior living communities. Believe me I have work life balance that I have never had. If your complaining...many times it is not the company but the leadership in your community or district. Is your Executive of a leader or a manager mentality? This is what makes a community stand out. There is only one company that I worked for that was toxic from the top ownership down. Brookdale is not that company. Plus it is not a "cookie cutter" as some people describe it.

    Cons

    I have outgrown my office and need a window

    Advice to Management

    Thank you for hearing the recent voices of SM and the recent message of Ryan Wilson! Love this company!


  7. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living full-time

    Pros

    Works around your schedule

    Cons

    Some employees lack cleanliness

  8. Helpful (1)

    "Too big too fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Pros

    Great training program
    Some great people
    Rewarding working with residents
    Good ideas for programs and running things

    Cons

    Popularity contest
    People who do nothing get away with it
    Too many investors jeporadize quality of product
    Upper management not accountable, uses employees as scape goat because jobs constantly on the line in interest of impressing investors

    Advice to Management

    Downsize. Pay attention to the management styles of your upper management. This is a good company with good basics but we have steered from that


  9. "Case Management Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living full-time

    Pros

    There was always plenty of work, no boredom at this job!

    Cons

    Not a cohesive working environment. Management seems very disconnected from the workers.

    Advice to Management

    Be sure to take care of ALL of your employees well-being, not just the RN's.


  10. "Brookdale Madison West"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resident Assistant in Madison, WI
    Former Employee - Resident Assistant in Madison, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brookdale Senior Living full-time (More than 3 years)

    Pros

    Very rewarding, can develop great relationships with the residents

    Cons

    Management isn't great. Suck at hiring good, honest and hardworking people. When a complaint is made, whether it's a resident, family or employee, very little is done to correct the situation.

    Advice to Management

    Stop hiring people who aren't qualified to care for the elderly. Listen to the residents and their needs, take them seriously, they deserve the best care.


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