Brookdale Senior Living Reviews | Glassdoor

Brookdale Senior Living Reviews

Updated May 26, 2017
1,891 reviews

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2.6
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Brookdale Senior Living CEO T. Andrew Smith
T. Andrew Smith
661 Ratings

1,891 Employee Reviews

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Pros
Cons
  • Upper management is focused solely on profits (in 94 reviews)

  • Work life balance has been going downhill (in 28 reviews)

More Pros and Cons

  1. "Major Disconnect & Regional Team is unprofessional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Washington, DC
    Former Employee - Executive Director in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brookdale Senior Living full-time (More than 5 years)

    Pros

    Pay is okay
    residents are a joy and staff

    Cons

    I would say as one other person said, there is a major disconnect. Company's expectations with staffing is ridiculous

    Advice to Management

    Management might not be the issue, but the corporation is performing to please shareholders..... the values of caring for people and pleasing shareholders don't go together..... at least it is apparent with this company.


  2. "Overworked and Underpaid."

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Brookdale Senior Living full-time

    Pros

    The clients are great and are who make the job.

    Cons

    Company/Management only cares about money.
    Does not value staff.Overworked and underpaid.


  3. "it is ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Assistant in Huntsville, AL
    Current Employee - Resident Assistant in Huntsville, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (More than a year)

    Pros

    great to learn if you want to start out.

    Cons

    trying to get more hours in or getting someone to switch shifts. not enough staff on the floor

    Advice to Management

    need to communication and hiring people who want to help and do their job


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  5. "nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Residents ad familes the nice ones

    Cons

    Sadly never worked at a facility where nothing was done for nurses week no thank you ............Just nothing Sad

    Advice to Management

    Get rid of top high salaries in management let go of some of the top heavy sales people


  6. "Residental Aide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residential Aide in High Point, NC
    Current Employee - Residential Aide in High Point, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Pros

    Loving taking care of residents,

    Cons

    low hourly rate for the work assignment.

    Advice to Management

    Hire a full time laundry attendant, pay more money. you have to many activity coordinators and you still have your RA's performing activities in the evening. you should be using one of them. Hire someone to clean the dining area's in the evening or use the activity coordinator. your Ra's do not have the time if you want them to focus on your residents.


  7. "Med. Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Med Tech in Auburn, CA
    Current Employee - Med Tech in Auburn, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Brookdale Senior Living full-time (Less than a year)

    Pros

    The Resident's are awesome and co-worker's are excellent for the most part. Our Executive Director truly cares about her staff and Resident's.

    Cons

    Corporate Brookdale Management doesn't seem to understand the reality of day-today operations. They seem more interested in the bottom line of money opposed to the ultimate good care and well-being of Resident's. The pay is very low.

    Advice to Management

    Increase the pay to keep valued employees. The Resident's really hate the high turn-over of employee's .


  8. "Brookdale Not So Much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Director in Dayton, OH
    Former Employee - Maintenance Director in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brookdale Senior Living full-time (More than 3 years)

    Pros

    The Residents became part of the family!

    Cons

    Over worked and under appreciated I worked there for 4 years. I as a manager and the community I helped run was amazing. Brookdale its self is in it for the almighty profit and that's it. I seen co-workers being sexually assaulted, treated like animals,
    verbally abused, forced to quit, and so on. I had to call the integrity line more then 5 times with very little out come and to only be treated like poo as its not really confidential at all. Upper management sits every morning discussing employees like they are poo and then they move on to the residents and their family's. Its a bad place to try and work at!!

    Advice to Management

    Grow up, quit cutting corners for the bottom line and then just maybe you will be successful


  9. "CNA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Edmond, OK
    Former Employee - CNA in Edmond, OK
    Doesn't Recommend
    Neutral Outlook

    I worked at Brookdale Senior Living full-time (Less than a year)

    Pros

    they have a good pay scale with a sign on bonus

    Cons

    They don't care about the employee, you are not orientated to the clients even though they say they will, they let the demands of the patients family run the facility even when it is not a realistic demand.

    Advice to Management

    you may want to become more aware of what is really going on in the facility on the weekends, and ALL staff that is in a supervisory position should be telling people the same thing.


  10. "Did Not Enjoy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Brookdale Senior Living full-time (More than a year)

    Pros

    Senior citizen/ residents made the day worth it. Most of your co-workers had the residents best interests in mind.

    Cons

    I do not believe that the company had the residents best interests in mind. Too many questionable decisions made frequently.

    Advice to Management

    Make more decisions based upon the welfare of your restaurants first and your staff second. the bottom line will follow.


  11. "Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Bradenton, FL
    Current Employee - Server in Bradenton, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living part-time (More than a year)

    Pros

    Good at scheduling you when you want to work.

    Cons

    Terrible management, yells at you for nothing.

    Advice to Management

    Pay attention.


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