Brookdale Senior Living Reviews | Glassdoor

Brookdale Senior Living Reviews

Updated October 18, 2017
2,083 reviews

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2,083 Employee Reviews

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Pros
  • Not only great co-workers, but the residents are great customers to work for (in 63 reviews)

  • Residents are wonderful and they have many activities to choose from, thanks to a great activities director (in 40 reviews)

Cons
More Pros and Cons

  1. "Culture is Gone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living full-time

    Pros

    It's company that many people have heard of.

    Cons

    Since the merger with Emeritus, the caring and culture of company declined.

    Advice to Management

    Put the people first-whatever happened to "put the resident first, the bottom line will take care of itself"?


  2. "Nice, but Could be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Brookdale Senior Living part-time

    Pros

    Fostering Meaningful Relationships with Clients, Nice Working Atmosphere

    Cons

    Low Pay, Poor Management, No Set Hours for Certain Positions, Generalized Chaos, Few Benefits

    Advice to Management

    For a Billion Dollar Corporation, You Have Been Extremely Stingy with Pay & Benefits. Fix That.

  3. "Resisdent care associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Brookdale Senior Living full-time

    Pros

    Convenient, close to home, and my work schedule works for me.

    Cons

    No leadership amongst the management team, low moral, staff does whatever they want and it seems like we can't keep an Executive Director for long, 2 years tops.

    Advice to Management

    Throughly think about your desicions that affect the staff. If you are going to hire new staff members, make sure that they are available to work when you need them not when or where they tell you. Keep in mind who is in charge. FAVORITISIM NEEDS TO STOP!


  4. "Don't even know if I have a job due to fires"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Med Tech in Santa Rosa, CA
    Current Employee - Med Tech in Santa Rosa, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Brookdale Senior Living full-time (More than a year)

    Pros

    Love the residents and fellow staff

    Cons

    Poor management. Even the ED doesn't know how to handle the problems which include chronic understaffing.

    Advice to Management

    Hire more staff, market to people who care and get more regular staff, not agency. Try to care about your staff and give more perks. Be more personable and try working on the floor instead of being lazy.


  5. "Resident Care Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living part-time

    Pros

    I loved the residents. They were a big reason for why I worked at the facility for more than 2 years.

    Cons

    often understaffed and overworked. compassion fatigue is common.


  6. "Not an ideal employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Waiter in Narragansett, RI
    Former Employee - Server/Waiter in Narragansett, RI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brookdale Senior Living part-time (More than a year)

    Pros

    Good hours 7am-2:30pm for waitstaff. Tasks given are simple and can be a fun interactive environment with enthusiastic employees. Employer is flexible and accommodating when it comes to requesting time off

    Cons

    No tips, poor management and unreliable employees. Low pay and no room for advancement. Sometimes employees are required to work back to back double shifts and the facilities need to be better maintained

    Advice to Management

    Give more incentives for prospective employees. Such incentives could include small bonuses to good employees. Also offering opportunities for advancement would be ideal for servers who may be looking into higher paying positions


  7. "Nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse in Allentown, PA
    Former Employee - Nurse in Allentown, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Brookdale Senior Living part-time (More than a year)

    Pros

    Like a family , resident care was very good, compassionate staff

    Cons

    Lost job due to facility being sold to another facility

    Advice to Management

    Brookdale in Allentown, Pa. Was one of the finest jobs I ever had, I truly wish they would not have sold this facility, this was a job I intended to keep until I retired, my heart is broken, I loved Brookdale, my coworkers and my residents. It was the first job that I looked forward to going to work daily. I would highly recommend Brookdale for our senior care.

  8. "Outstanding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brookdale Senior Living part-time (More than a year)

    Pros

    Interaction with the seniors and knowing that what your doing benefits them as well as providing happiness not just to them but their families as well

    Cons

    I don't really have any cons. Like dealing with any human beings be that young or old your going to have moments of difficulty

    Advice to Management

    Love what u do. Love those who your doing it for as well


  9. "Aide"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living part-time

    Pros

    Loved the residents and staff

    Cons

    Hours and schedules can change and you have to be willing to be accomodating


  10. "social services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Brookdale Senior Living full-time

    Pros

    patients, other staff, good HR department, organized

    Cons

    redundancy in paperwork, excessive amounts of paperwork, too many meetings, upper management is rude, no efficiency. no time to take care of patients because of excessive paperwork.

    Advice to Management

    reduce redundant paperwork so staff can actually take care of patients.


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