Brookhaven Memorial Hospital Medical Center Reviews | Glassdoor

Brookhaven Memorial Hospital Medical Center Reviews

Updated January 20, 2017
27 reviews

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Full-time Part-time

2.7
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Richard T. Margulis
7 Ratings

27 Employee Reviews

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  1. "Licensed Practical Nurse"

    Star Star Star Star Star
    Current Employee - Licensed Practical Nurse in Medford, NY
    Current Employee - Licensed Practical Nurse in Medford, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brookhaven Memorial Hospital Medical Center part-time (More than 10 years)

    Pros

    Brookhaven Memorial Hospital Medical Center has always been a great place for me to work. I have been treated fairly.

    Cons

    At Brookhaven Memorial Hospital Medical Center, the employees are not always treated nicely by the patients and visitors. This is partly due to the location and the clientele that come to Brookhaven.

    Advice to Management

    Currently, the management team at Brookhaven Memorial Hospital Medical Center are working very hard to improve the way the hospital is run. They are doing a great job improving the facility and keeping their employee happy.


  2. "Registered Nurse"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Patchogue, NY
    Current Employee - Registered Nurse in Patchogue, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great location. Salary and benefits okay. Patients mostly from nursing homes and the local communities . Most have many chronic illnesses and you can learn a lot from them. Great respiratory therapists!

    Cons

    Very high turnover due to lack of support and bullying from management. Very few overworked educators. New grads must hope at least one senior nurse on to ask questions. Too high nurse patient ratio as our patients are very sick.

    Advice to Management

    Need a kinder , more supportive atmosphere otherwise staff will continue to leave . More educators on off shifts. Stop write ups except for attendance and other important things, not nonsense.


  3. Helpful (4)

    "Poorly run."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Registered Nurse in Patchogue, NY
    Current Employee - Professional Registered Nurse in Patchogue, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very nice, professional coworkers who work hard to give good, compassionate care to our patients

    Cons

    Extremely poor management, especially middle management, who it seems, are told to bully and berate the employees. All employees, not just nursing staff. Very heavy and unmanageable and unsafe workloads.

    Advice to Management

    Lighten up and stop the bullying and writeups. Please take into consideration that this hospital has some patients who are quite difficult and hard to please. Others are just wonderful


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  5. "Overall analysis"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Holtsville, NY
    Current Employee - Registered Nurse in Holtsville, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Brookhaven Memorial Hospital Medical Center full-time (More than 10 years)

    Pros

    Brookhaven hospital pays very well and they have a good benefits and retirement package. The assistant director of nursing is really fair and understanding of her employees.

    Cons

    The overnight shift workers are often left out of social functions and activities and blamed for almost everything that goes wrong. There is no unity at Brookhaven and the employees are not supportive of one another (especially the 3pm to 11pm shift). The physicians often under medicate and ignore patient requests. Poor documentation by a majority of nursing staff. Inadequate report/handoff. Understaffed and difficult to get time off when working overnights.

    Advice to Management

    Encourage more support and incentives to overnight staff. Relieve a majority of the physicians of their duties. Assist in team building activities with staff.


  6. "I worked in psych department for 5 years very good team nice new emergency psych unit however in basement of hospital"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Psych Tech in Patchogue, NY
    Former Employee - Psych Tech in Patchogue, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Brookhaven Memorial Hospital Medical Center part-time (More than 5 years)

    Pros

    The health benefits are good...seasoned employes in psych er...very fair salary... Hospital will help pay for schooling

    Cons

    Management constantly changing and is horrible...No union no real protection aside from doing your job...

    Advice to Management

    Find a way to unite In patient and emergency psych so that they operate as one body instead of two separate departments... Educate medical er as to correct function of emergency psych find a way to bridge gap between the two er's so they work together symbiotically... Access needs an advocate almost as if they are the black sheep in the basement


  7. "It was like one big family."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Environmental in Patchogue, NY
    Former Employee - Environmental in Patchogue, NY
    Recommends
    Positive Outlook

    I worked at Brookhaven Memorial Hospital Medical Center full-time

    Pros

    Rewarding, educational, friends, Co workers, a lot of different avenues for growth

    Cons

    Personal mediator to go to bat for you, with you who knows all the rules, rights and regulations. Just going to your supervisor sometimes is not enough.

    Advice to Management

    Have someone act as an advocate for individual employees.
    Don't let personal feelings/opinions cloud their judgments.
    Playing favorites or having conflicts in personality, someone could be an awesome worker .. that your just never going to be friends with .. it's about the company .. not about making best friends .. although it is helpful everyone gets along.


  8. Helpful (2)

    "Brookhaven Memorial Hospital Medical Center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Patchogue, NY
    Former Employee - Anonymous Employee in Patchogue, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brookhaven Memorial Hospital Medical Center full-time (More than a year)

    Pros

    A lot of really good people who really care about the outcomes. I never had a bad day and I was never treated poorly. I made a lot of great friends there. There seems to be an attempt at a cultural change which is badly needed so they get kudos for trying. Many people there truly want to make a difference.

    Cons

    Follow through, really lacking. Many people fail to show up to meetings and if they do show up they show up without their work done, which prevents anything from actually occurring.

    Meetings - to many of them, it feels like administration purposefully keeps themselves and management in so many meetings in order to insulate themselves from real issues.

    Communication - not to good for some departments. Literally some departments thought a report was functioning in error for 7 months because their supervisor never told them why it printed the way it did. This is a two fold problem, supervision not communicating a necessary change in process to help with better and more directed care and support staff being/feeling to ineffectual to even ask why things are happening.

    Culture - There are some really good players, but they leave the institution due to failing administration and department heads. A lot of staff that should not be there due to ineptitude and poor attitude remain and get promoted...One example of a complaining not getting with the program staff is when a former executive was giving a speech on trying to change the culture to be more hospitable, he was telling a story about how a nurse aide was listening to what he thought was P-Diddy (who cares who it really was), but the message was this person was totally despondent towards the care of the patient and the only thing this nurse took from that story was "He said she was listening to P-Diddy" and she complained to the exec team about it, people with that attitude should not be working there, fire them, they are a downfall to the hospital.

    Cleanliness - it's bad, I could not go there a single day without seeing garbage on the floors, dirty floors, cracked floors and tiles, this is what patients need to recoup in? Very poor image

    Information - stop trying to hide it. Example, the hospital applied and received a $5 million plus grant, but had refused to tell employees that, by the way it was on the local news so it's not exactly super secret information. This information was out for months before I left and administration still never made it public. Most likely using it to fill budget gaps.

    Advice to Management

    Consider reading and living the book Hardwiring Excellence. The framework in which the hospital runs is ineffective, accountability exists where? Trauma, get serious or kill it off, trying to string a long a half baked program is not going to work anymore ACS will kill it off for you if you don't get on the ball.

    Peri-Op - this area needs tremendous work, stop trying to find interim directors and find someone that can work the trenches and whip them into shape, the attitude of many support staff and physicians is less than un-desirable.

    Hold people accountable - give managers and directors tasks that are doable in a week or two weeks and set those tasks inside of larger projects if necessary. When they show up to meetings and do not have their work done, hold them to it, your either on the boat or not. Many times I experienced left and right people not coming prepared, why are they still employed?

    You have many great employees there who care about the institution, the patients and communities it serves, let them do their job, listen to them, many of them come from large well run institutions and you let them leave by not listening to them.

    Stop trying to have people drink the Kool-Aid, it's sad, get serious and stop trying to hide the bad and spin things to look good, just be straight, if you can't be straight with your employees your just kidding yourself.


  9. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support in Patchogue, NY
    Current Employee - Desktop Support in Patchogue, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Brookhaven Memorial Hospital Medical Center full-time (More than 10 years)

    Pros

    Good people and leadership. Gain a lot of experience in many areas. Always something new in the works. Always something to do.

    Cons

    Pay is ok. Patients are sometimes hard to deal with. Clinical worker ca be mandated to stay later for coverage of other shifts

    Advice to Management

    Treat employes with respect


  10. "Physicians and colleagues in other departments exhibit considerable respect for respiratory therapists' skills."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Respiratory Therapist in Patchogue, NY
    Current Employee - Registered Respiratory Therapist in Patchogue, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Brookhaven Memorial Hospital Medical Center full-time (More than 3 years)

    Pros

    A positive aspect of working as an RT at Brookhaven is that respiratory therapists respond to almost every emergent event that takes place, in all areas of the hospital. Consequently, one rarely suffers from the monotony of doing the same kind of procedure over and over, as may be the case for RTs at facilities that more narrowly restrict their scope of practice.

    Cons

    The shift schedule seems to be a little out of sync with those nearby hospitals. This sometimes makes it tough to plan ahead for per diem shifts at other facilities.


  11. "My experience working here at Brookhaven is Challenging"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CNA in East Patchogue, NY
    Current Employee - CNA in East Patchogue, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Brookhaven Memorial Hospital Medical Center full-time (More than a year)

    Pros

    Pros are that you can grow from this job and working in a Hospital, helping many people.

    Cons

    Cons are that its very stressful dealing with some patients... You HAVE to have a lot of patience and keep it...

    Advice to Management

    Be MORE efficient...


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