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Brooks Brothers

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Brooks Brothers

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Brooks Brothers Reviews

Updated Nov 27, 2022

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Found 876 of over 914 reviews
3.7
64% Recommend to a Friend
73% Approve of CEO

Found 865 of over 914 reviews

3.7
64%
Recommend to a Friend
73%
Approve of CEO
Brooks Brothers CEO Ken Ohashi  (no image)
Ken Ohashi
21 Ratings

Top Review Highlights by Sentiment

Pros
Cons
  • "Poor management requiring busy work when the store is quiet.(in 40 reviews)
  • "Lacking staffed departments and low pay to poor company direction.(in 32 reviews)
  • "No commission on sales performance(in 20 reviews)
  • "Communication is a bit broken from corporate, but upper management is aware and they understand most of the issues.(in 14 reviews)
  • "Managers are catty and don’t care about your well being(in 12 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Brooks Brothers and is not affected by filters.

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  1. 5.0
    Former Employee

    It was my favorite job.

    Sep 8, 2022 - Retail Management 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Brooks brothers in the time I worked there was a great place to work, they train very well, it was fun and exciting. The benefits of working there were good.

    Cons

    I don’t have any cons

    Be the first to find this review helpful
  2. 5.0
    Current Employee, less than 1 year

    BB

    Nov 7, 2022 - Assistant Manager in Detroit, MI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    PTO friendly customers nice discounts

    Cons

    micromanage lack of help only one weekend off

    Be the first to find this review helpful
  3. Join the Brooks Brothers team
    See Our Latest Jobs
  4. 4.0
    Current Employee

    Good company

    Nov 3, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Positive work environment, competitive pay

    Cons

    Scheduling complications, access to flexiblilry

    Be the first to find this review helpful
  5. 5.0
    Former Employee

    Great company to work for

    Oct 26, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have an amazing employee discount that can help young professionals build their wardrobe.

    Cons

    Sales are no longer commission based and reduce earning potential

    Be the first to find this review helpful
  6. 4.0
    Former Employee

    Good

    Oct 10, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good experience where you learn on job

    Cons

    Older customers in a rush thinking they know everything

    Be the first to find this review helpful
  7. 4.0
    Former Employee

    Brooks Brothers

    Sep 1, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discounts, low pressure sales, work is easy

    Cons

    Flexibility, low amount of hours

    Be the first to find this review helpful
  8. 5.0
    Former Employee, more than 1 year

    Wonderful People

    Aug 26, 2022 - Front Pharmacy Clerk in Trinity, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They create a well maintained work environment They don't forget there employees They value high standards of work practices They handle offenses between employees swift and accurately

    Cons

    Limited Hours Limited Schedule Hours don't run with school and extra curricular activities for parents Hours don't operate well with daycare hours

    Be the first to find this review helpful
  9. 4.0
    Former Employee

    Brooks brothers

    Aug 19, 2022 - Sales Associate in Jacksonville, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Highly competent management Great training Lovely monthly bonus

    Cons

    Typical boring retail job. You will have to work holidays and weekends

    Be the first to find this review helpful
  10. 2.0
    Former Employee, more than 3 years

    Not the same since SPARC purchased the brand

    Aug 22, 2022 - Store Management 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Generous discount, good benefits, great reputation

    Cons

    can't take time off, no weekends off, toxic work environment, over worked, no promotions, no raises, no staff, no protection from abusive customers

    Continue reading
    Be the first to find this review helpful
  11. 4.0
    Former Employee

    Very nice workplace

    Aug 3, 2022 - Sales Associate 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team was very coordinated and put together

    Cons

    They’re weren’t very many cons

    Be the first to find this review helpful
Viewing 1 - 10 of 865 Reviews
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Brooks Brothers Reviews FAQs

Brooks Brothers has an overall rating of 3.7 out of 5, based on over 914 reviews left anonymously by employees. 64% of employees would recommend working at Brooks Brothers to a friend and 47% have a positive outlook for the business. This rating has improved by 7% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Brooks Brothers employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Brooks Brothers. This rating has improved by 11% over the last 12 months.

64% of Brooks Brothers employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Brooks Brothers 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Brooks Brothers to be workplace, coworkers, benefits and the cons to be senior leadership, career development, management.

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Glassdoor has 914 Brooks Brothers reviews submitted anonymously by Brooks Brothers employees. Read employee reviews and ratings on Glassdoor to decide if Brooks Brothers is right for you.