Brooks International Consultant Reviews | Glassdoor

Brooks International Consultant Reviews

Updated March 15, 2017
16 reviews

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Employee Reviews

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Pros
  • Employees of Brooks International include a number of retired CEO's and high level executives, a few of which are past clients of Brooks (in 3 reviews)

  • Gained points for hotels and rental cars (in 3 reviews)

Cons
  • That model is not sustainable nor suitable for work-life balance (in 5 reviews)

  • Lack of company culture, what is it even (in 3 reviews)

More Pros and Cons

  1. Helpful (12)

    "ONLY if you need a job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Consultant in New York, NY
    Former Contractor - Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Brooks International as a contractor (Less than a year)

    Pros

    Not too sure of any pros. I was a contractor and never heard anyone give a good reason to be there

    Cons

    They think your weekend time is their time. Managed like consulting companies 20 years ago. Do not have any people skills whatsoever. They don't like push back even when you show them they are wrong. No concern for a consultants personal/home life. People they have running projects do not know how to manage the project, their people or the client.

    Advice to Management

    Get into modern times. People need their personal time. Spend Sunday nights home and fly out Monday mornings. Save the client's money and have a happier workforce. Develop a lifestyle contract so employees know what their REAL time expectation is. If the employee development reviews are not going to be used properly, why wasted consultants and managers time doing them. Get some real directors instead of the current crop with no people skills, who cannot balance a project and people. I never met the CEO.

    Brooks International Response

    Aug 22, 2013 – Director of Talent Management

    We encourage you to discuss any feedback you have with our leadership team. Six months ago we implemented a performance management system to ensure employee reviews are utilized properly; however ... More


  2. "Employee Beware"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in West Palm Beach, FL
    Former Employee - Senior Consultant in West Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (More than a year)

    Pros

    Diverse group of clients.
    Many of your co workers and some managers are knowlegable and focused on improving client operations.
    Payment is on time.
    Efficient back office functions to become an employee and to be off boarded.
    When you are fired or quit, your physical and mental health will improve.

    Cons

    Culture is abusive to employees( threats, intimidation, and back stabbbing).
    The CEO will scream at people and only his inner circle is safe from this abuse.
    Turnover is very high even by industry standards.
    You will be hired as an employee and given much less than a contractor rate, but when you are not billing will be fired..
    The company will not pay for vacation time not used after termination or commissions and bonuses that are owed.
    Recently many projects have closed before completion or not given the firm follow on work.

    Advice to Management

    There is no point, the firm is run by a megalomaniac who makes a great living off the hard work and dedication of others. He has allowed this culture to fester and fired anyone in senior management who wanted to make changes.


  3. Helpful (7)

    "Terrible company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant
    Former Employee - Senior Consultant
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (More than a year)

    Pros

    Travel to sometimes great locations. Gained points for hotels and rental cars. Per diem was usually at GSA rate, which is fair.

    Cons

    Overly aggressive and abusive management. Not well-respected and not experienced in most industries. A culture of bullying and condescension. No bonuses, no raises.

    Advice to Management

    Stop lying to client companies! Deliver results. Treat your employees with respect.


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  5. Helpful (1)

    "Huge Opportunity for Improvement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Consultant in Akron, OH
    Former Contractor - Senior Consultant in Akron, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International as a contractor (Less than a year)

    Pros

    There are limited pros with Brooks International. The numerous comments about the inept, greedy, psychopathic leadership that are on every company review site on the internet are what I experienced from my first interview until I left the company.

    Cons

    The current leadership of Brooks International has been matched with unmeasured levels of insanity with the addition of the COO. The CEO owns the reputation of being a wild card that can go from one extreme to the complete opposite in short order with explosive fits of rage but I took work with Brooks in the hopes that the new COO would level out some of the horror stories from the past. Much to my frustration, the COO was like pouring gas on the open flame. From explaining how contractors that delivered 40+ weeks of additional work were not worth their current day rate to rationalizing that it is too humanistic for contractors to be paid decent wages, the COO takes the cake for running off great talent that helped Brooks sell work. Several contractor departures were met with rage and verbal abuse due to the COO's lack of ability to negotiate to retain good talent. The final straw for me was when it was inferred that the company (CEO and COO) deserved most of the compensation from project since they are running the company when in reality it is the Consultants, PM and Directors that are selling work and additional work on the projects. In 2015, one project had the entire working crew replaced during the project due to the inept management from the C-level.

    Advice to Management

    Rethink your desire to be the consulting firm known to sell work that is staffed with poor to marginal employees that do not complete the quality of work that will provide options for additional work. If you truly want to build the business to provide quality consulting services, stop being so greedy at the onset and the profits will come from solid projects that lead to relationships that do not end with only one 26 week project.


  6. Helpful (13)

    "There is room for improvement at BI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management Consultant in West Palm Beach, FL
    Former Employee - Management Consultant in West Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (Less than a year)

    Pros

    New executive management's trying to restructure the company imagine and work ethics. If you like traveling Monday through Friday within specific industry (railroad and food processing) then this is your company

    Cons

    Unappreciative top management, poor communication, unfulfilled promises. BI needs to get up to date their technology and come to terms that their old business model is something outdated and it is bound to fail in the long run. They need to provide formal training for their Associates and a performance appraisal system that is reflects your skills. Understand that when you apply your previous qualifications do not matter for they don't want that and they need take constructive criticism and not view it as a threat. Therefore you will have a short career. Beware of the CEO, he has the last say in everything no matter what his management wants.

    Advice to Management

    Best of luck to you . If you change your poor reputation and reduce high turnover you will be able to build a viable team. You should look at people as assets and resources that can lead your team into the 21st century if you leave out the politics


  7. Helpful (8)

    "Run away if you care at all about your CV"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in West Palm Beach, FL
    Former Employee - Senior Consultant in West Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (Less than a year)

    Pros

    Some good low level troops

    Cons

    Culture, management, nepotism, client value, professionalism

    Advice to Management

    Sell your book and start over. You can see from the company reviews that it will only get harder to attract talent.


  8. Helpful (10)

    "Crooks International"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Philadelphia, PA
    Former Employee - Consultant in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (More than a year)

    Pros

    Work with interesting and smart Senior Consultants, Consultants, and Analysts.

    Cons

    This company is run by a megalomaniacal tyrant. The management rules with draconian inefficiency and thrives on tricking clients into aspiring to become above a sub-level 1 company. Threats to the staff are common, making Brooks an extremely hostile place to work. Directors in the firm are often kicked off of projects because the client is no longer aligned to their brutality Theory X management style. Brooks claims to be above the normal operations management consultancy, but is no better--and in most cases--worse than others of this boutique niche. Please look elsewhere if you want to get into management consulting. This place will NOT boost your resume.

    Advice to Management

    Consider closing shop and changing out ownership.


  9. Helpful (9)

    "Do what I wish I had the foresight to . . . RUN!"

    Star Star Star Star Star
    Former Employee - Consultant
    Former Employee - Consultant
    Doesn't Recommend
    Disapproves of CEO

    I worked at Brooks International full-time (Less than a year)

    Pros

    Despite their general lack of qualifications and experience, most people in the support departments are well-meaning folks who have very little to do with Brooks' exceptional failures.

    Cons

    Other employees have dedicated far more of their time to this than I care to since reminiscing on my awful experiences working for this "company" still has the ability to raise my anxiety levels even after all these years.
    I do find the fake Brooks reviews hilariously transparent though. Like the Sept. 17, 2013 review as well as the Sept. 9, 2013 review, they all have glaring spelling errors and usually follow an authentic review by a few days. Not to mention, they all employ a very defensive tone.


  10. Helpful (16)

    "Poorly Managed Company With No Culture Or Soul."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Palm Beach Gardens, FL
    Former Employee - Consultant in Palm Beach Gardens, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (Less than a year)

    Pros

    Challenging and interesting work; solid, intelligent performers from Senior Consultant to Analyst level.

    Cons

    Poor management and leadership at the top (from CEO to Manager level), no company culture, employees are expendable assets (threaten people with being fired), zero work life balance, no internal support structure, turnover rate of employees is high, us versus them mentality with management, work environment full of fear, business development struggles, never meet you before hiring (all via Skype), no positive recognition (mostly demeaning), bonuses are rarely paid out, majority of consultants are not tenured over a year at any given time.

    Advice to Management

    Stop treating employees like expendable assets, create a company culture that is desirable for employees to be a part of and change your overall management style.


  11. Helpful (13)

    "Sacrifice for the sake of their monetary gain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Rugby, ND
    Former Employee - Consultant in Rugby, ND
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (More than 10 years)

    Pros

    If you are a recent college graduate with an MBA, absolutely no experience in the real world, enjoy 12 hour days and being on call 24/7 then this is the place for you. If you are looking for a company that will take all the sacrifices that you make in order to add more money in the pockets of the Chief Executive Officer and the Chief Income Officer, then you have found your nirvana.

    Cons

    Being forced to watch the Chief Income Officer be the driving force behind running consultants until they stumble then supporting the efforts of one of their so called "directors" to discredit anything you have even done to justify the terminations. This is all done with the understanding that their heavily over staffed HR department will throw another body in to take their place. It is much like watching lambs being led to the slaughter. The management team has no understanding of how or ability to handle C-Level clients let alone a simple worker. They are much too busy counting the profits made from their bounty of unsustainable projects to even care what the client thinks. Quality of work drives results not quantity of time you are willing to spend on the phone or in meetings with the corporate talking heads.

    Advice to Management

    Determine why the world renowned member of the management team cannot be located in any internet search for his name unless it relates to his work at Brooks. Have you tried to understand why his "accomplishments" are not easily found? The deception of the clients starts at this level and is driven down through his clones. Take away the Kool-Aid! Look within to understand the numerous failures. Learn from your mistakes and don't punish those who had no control over the situations that drove the clients away. Stop having HR write the positive reviews to drive up your approval percentages. Let the truth be told.

    Brooks International Response

    Sep 20, 2013 – Director of Talent Management

    At Brooks International, we are focused on the strategic mission of our client. We take talent management and respect of the individual very seriously and certainly do not condone the issues you are ... More