Brooks International Reviews | Glassdoor

Brooks International Reviews

Updated February 8, 2019
61 reviews

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3.2
StarStarStarStarStar
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Lui Damasceno
44 Ratings

Employee Reviews

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Pros
  • "As with their competitors, the business model is straightforward and simple" (in 2 reviews)

  • "Many great people that work together as a team/family" (in 2 reviews)

Cons
  • "Quite a bit of travelling but it all depends on how devoted you are" (in 3 reviews)

  • "Firefighting is the name of the game" (in 2 reviews)

More Pros and Cons

  1. Helpful (2)

    "BDA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BDA in West Palm Beach, FL
    Former Employee - BDA in West Palm Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Brooks International full-time (More than a year)

    Pros

    Not many companies will give you the opportunity for such a high degree of responsibility as Brooks. The experience and training you will receive is rare and should be treated as an asset. This coupled with a great group of guys makes this position both a challenge and a privilege.

    Cons

    Not applicable (Five word minimum)

    Advice to Management

    Thank you


  2. "Strongly don't recommend working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engagement Manager in West Palm Beach, FL
    Former Employee - Engagement Manager in West Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (More than a year)

    Pros

    The corporate office is in West Palm Beach with good spots to have lunch within walking distance.
    Most the back office support is responsive and professional.
    The company puts a $ figure on the benefits they will bring to the client.

    Cons

    Travel schedule is Sunday through Friday every week.
    The company will encourage you to lie to clients. Example: you'll be told to tell clients that Brooks has over 200 employees when it really has less than 50. You'll also be told to tell clients that you've "been associated with Brooks for 5 years" even if you are new to the company
    The turnover rate below the partner level is over 100% per year, which means projects don't finish with the same people the project started with. This also forces the company to frequently rely on contractors because their aren't enough FT employees.
    The CEO is verbally abusive and runs the company by attempting to intimidate and publicly degrade employees. I didn't believe the negative reviews when I started. I figured the bad reviews were the sour grapes of a single employee; it turns out that the experiences described in bad reviews are a common experience in Brooks.

    Advice to Management

    Do what you can to shield your team from the CEO and you'll improve the chance that they'll remain with the company.

  3. Helpful (4)

    "Unprofessional and Cringe-Worthy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (More than 3 years)

    Pros

    Great coworkers - helpful, caring, professional, hardworking and intelligent; Salaries are competitive

    Cons

    Shabby and unprofessional treatment by owner- no care or concern for employees; culture of fear; negative and depressing atmosphere; lots of turnover; no chance for advancement; uncomfortable meetings where the owner selects a victim to criticize and blame for all the company's problems while everyone else squirms and prays not to be next; company losing clients and money despite hardworking employees making honest effort; no payout of earned PTO or severance at termination; every manager/director reports to the owner/nothing gets done because the owner needs to micromanage everything but has no time to focus on anything; constant firefighting or crisis containment; no long-term planning or thought put into anything

    Advice to Management

    Hire good people and allow the management team to run the different departments and empower them to make decisions and achieve their goals without micromanagement or constant interference


  4. Helpful (2)

    "Corporate Office"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brooks International full-time (More than a year)

    Pros

    You have the ability to go to the gym at lunch. Coworkers are good people.

    Cons

    The way CEO Lui Damasceno motivates is through fear. He will tear you apart, verbally abuse you, and embarrass you in meetings. He thinks this is how to motivate employees. If you accept a job here, consider yourself warned. If you do business with Brooks, just know the type of person you are dealing with.


  5. Helpful (2)

    "Brooks International"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brooks International full-time (Less than a year)

    Pros

    There is a consistent drive, passion and care for the clients we deal with on a day to day basis which truly becomes infectious in promoting a culture of positive change.
    The ability to learn from very goal orientated mentors through proven systems allows for the learning curve to be fast but manageable.
    The CEO values knowledgeable , hard working individuals who are willing to consistently challenge the norm to deliver to the client exceptional results. He also loves referencing Athletics/Military in terms of execution which I find relatable and easily translates in mission focused client interaction on a daily basis.

    Cons

    Do to the nature of the beast, there are long working hours
    Travelling delays

    Advice to Management

    Keep providing training and mentorship to your employees in helping them develop skills to be successful long-term.


  6. Helpful (1)

    "Great Learning Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brooks International full-time

    Pros

    Access to incredible and experienced mentors
    Opportunities to grow at a very fast pace
    The CEO values employees and makes sure to spend time with both corporate
     employees and the employees who are around the globe.

    Cons

    The work can be challenging
    Traveling isn't for everyone
    Sometimes the job requires you to work long hours

    Advice to Management

    Keep providing training to your employees and helping them develop skills


  7. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brooks International full-time (More than a year)

    Pros

    Excellent salary and benefits
    Collegial atmosphere
    Supportive management/leadership

    Cons

    None really - it's competitive, challenging but rewarding

    Advice to Management

    Keep striving and pushing for success. The cream always rises to the top.

  8. Helpful (6)

    "Tired of False Posts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development
    Former Employee - Business Development
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (More than a year)

    Pros

    As with their competitors, the business model is straightforward and simple. Their office is in Florida

    Cons

    HR or executive leadership falsely pumps up the ratings of the company on Glassdoor when in fact the management culture and work environment at Brooks is horrific.

    Advice to Management

    Stop trying to be something your not. You need a management overhaul at the highest level...Lui Damasceno


  9. Helpful (1)

    "Reality & Shedding light on recent posts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Brooks International full-time (More than 3 years)

    Pros

    This is a company that has been delivering outstanding results for their clients for almost 60 years. To be part of such a heritage is incredible; however, to learn how we deliver is unequivocal.

    Cons

    There is a former employee posting redundant negative reviews from different users in an attempt to sully the name of my current employer. Likely someone who did not make it and has a ton of time on his or her hands.. This is pretty sad to say the least. In the last post, it states nobody is from NY.. If one truly worked in the field, the most impressive account director on our team, Mr. Jason Hope is from NY as am I. The North Shore of Long Island actually. Move on, best of luck.
    A lot of travel and time is required to succeed.

    Advice to Management

    Do not pay attention to the posts from disgruntled people who do not belong in front of P&L executives as they are a distraction.


  10. Helpful (10)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Brooks International full-time (Less than a year)

    Pros

    Many great people that work together as a team/family.

    Cons

    Dictatorship leadership. Current fake glassdoor posts by existing marketing and damasceno family members. There are not existing consultants in NY or TX to post reviews and it you read the reviews it is easy to see that they are written in house. look at the turnover and understand the company is going underground.

    Advice to Management

    Stop running an abusive dictatorship. Allow talented people to do talented things. Stop posting fake posts to increase stats.